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You can set an order expiry delay and an order maximum lifespan for any kind of product
The order expiry delay and order maximum lifespan of a composed product is defined by the composed product itself (as in the example above) and not by the simple products contained in the composed product.
Computation of the cart expiry time
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- The cart contains two products. Product 1 is added to the cart before product 2.
- Product 1 has an order expiry delay of 10 minutes and a maximum lifespan of 30 minutes. According to this product, the cart will be abandoned 10 minutes after product 1 has been added to the cart.
- Product 2 has an order expiry delay of 15 minutes and a maximum lifespan of 20 minutes. According to this product, the cart will be abandoned 15 minutes after product 2 has been added to the cart or 20 minutes after order creation (i.e. 20 minutes after product 1 has been inserted to the cart), whichever event occurs first. For example, if product 2 has been added to the cart very shortly after product 1, the cart will be abandoned 15 minutes after product 2 has been added to the cart.
- Considering the whole order, he the cart will be abandoned 15 minutes after product 2 has been added to the cart.
You can define for each cross-selling profile using an event as the base product if the target products should be displayed when that event is bought inside a season ticket.
If the internet user selects an event for his season ticket for which there exists a cross-selling definition with the above parameter enabled, the corresponding target products will be proposed.
Example:
Imagine that you want to propose a book about the Traviata only to the internet users having selected the Traviata within the season ticket. You just have to create a cross-selling and enable the parameter mentioned above.
When the internet user selects the Traviata inside the season ticket, the Ticket Shop will display the cross-selling products related to the season ticket itself (first part below) and the cross-selling products related to the products selected inside the season ticket (second part below).
Of course, the book about the Traviata will also be displayed if the internet user buys the Traviata performance as a stand alone product.
Abandoning the cart
When the global maximum duration is reached, the whole cart will be abandoned. There is no partial removal of items which maximum duration has been reached.
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This feature is only available on online sales channels |
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Sudden reduction of order lifespan
Cart duration of more than 30 minutes (already existing behaviour)
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Getting started
You don't have anything to do. This feature is enabled by default.
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