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Currently, the card receipt is printed systematically during order closure, The order receipt is printed if it has been configured in the documents to send (menu Initialisation > Documents to send ) in Institution or Organisation context). The order receipt can be reprinted from the file detail as any other document.
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| New mode "Print only on request" | Previous behaviour | |
|---|---|---|
| Order closure | Neither card receipt, nor order receipt is printed | Card receipt is printed Order receipt is printed if defined in the documents to send |
| Previous file > Print receipt | Both receipts are printed | Order receipt is printedPrint order receipt |
Customers outside of France may use the new mode "Print only on request" but don't have to.
Detail
The Previous file > Print receipt option is available on the following screens:
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- In the quick sales screens (with and without map, touch cart). Below example illustrates touch cart
- On ticket vending machine
The end customer may print the receipts while the tickets are being printed, until the TVM returns to the home page.
- On mobile operator
The behaviour is the same as on the ticket vending machine
Getting started
The feature is enabled by default for all organisations located in France created before the delivery of this feature.
| Warning | ||
|---|---|---|
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If you create new organisations located in France after the 01.01.2023, you have to enable the feature manually (see information below) |
| Info | ||
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The feature is disabled for all organisations located outside of France. However, you can enable the feature manually (see information below) |
The feature may be enabled . It may be enabled for other organisations in the Parameters tab of the Organisation's characteristics screen:
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