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Feature patch - Released in production the week 01-0603.06.2020   Status

subtletrue
titleUPCOMING

New features

Online Sales

  • Status
    colourBlue
    titleCOVID Help
     Monetize streaming and digital content and connect with your audience through new way. Read more
    For internet point of sales, labels can now be imported and exported in bulk to provide an easier way to manage large customizations and to re-use labels across point of sales. Read more

Promoter Features

  • The promoter dashboard now provides an intuitive step-by-step help overlay. Read more

Back-office

  • Status
    colourBlue
    titleCOVID Help
     A new batch allows you to send automatic email notifications when refund payments are processed manually through the refund/exchange basket or from the credit note account management screen, depending on the payment method. Read more
    StatuscolourBluetitleCOVID Help Mass-refund of matches in season ticket is now computing the fraction of the season ticket price to refund
  • VAT amounts mentioned on documents take now into account the VAT rate of each price component (if price breakdown has been defined) Read more
  • Save some setup time with the possibility to copy tariffs from one season to another.Structure information linked to the distributor relay can now be mentioned in the email received by customer when tickets are distributed to them in the distribution portal.
  • Inside document templates (file summary, invoices, etc.), matches are can now be sorted by their match day instead of the default chronological order (service request required).
  • A max number of characters accepted in the value of each custom variable can be defined by custom variable. Read more
  • The order digital signature is now available for our German customers (in order to comply with Kassensicherungsverordnung)

Reporting

  • New filter using relative dates (last n days/weeks/months), particularly useful for scheduled reports, is now available in attendance reports (based on entrance date) and in visit planning reports (based on visit date).

Open Platform

  • NOVA Wrapper: NVF-282, NVF-283, NVF-284

Bug fixes

  • The full changelog will be published the day before the release.[STX-99619] Minimum price displayed in ticket shop match selection page is incorrect


Expand
titleAdditional bug fixes
  • [STX-98518] The arbitration of files with different currencies should display a business error message instead of a technical error
  • [STX-99196] In the ticket shop, a label technical code does not appear in development mode
  • [STX-99269] The hyperlink inside product description is not shown in the ticket shop landing page
  • [STX-99296] On a seat map, when a contingent is inactive, the seats are not shown correctly
  • [STX-96435] A payment is reflected in the wrong file due to a TPE error99444] In the seat map editor, folding seat icon is the same as normal seat
  • [STX-99679] In the Box office, the site filter for event selection does not display all values
  • [STX-97580] Some matches are on sale in the ticket shop even when their date is in the past[STX-97639] Printing receipts fails for sales when resuming reservations, but is working for direct sales
  • [STX-97909] Refunds via NOVA interface are not possible due to a timeout
  • [STX-97965] It is possible to set an option for a rate that is not authorised in the activity profile[STX-98054] In the group sales file summary, the value of requested tickets is incorrect
  • [STX-98225] An invoice for an order paid with both deposit payment and waiting account, shows a wrong amount to pay
  • [STX-98250] Some options have been converted into sales despite the fact that there is not enough availability[STX-98351] An error happens when validating season tickets with the access control mobile app
  • [STX-98608] The cultural contact is printed on the ticket instead of the beneficiary contact[STX-98728] It is not possible to search for lottery applications in a package
  • [STX-98791] The printer feedback interface speed is too slow[STX-98916] Ticket logo is not displayed in on the printed ticket print-out
  • [STX-99005] In the Zuora interface, the quantity of emails is incorrect[STX-99045] In the box office cart, the gift icon is shown for a contact which has has no advantage linked
  • [STX-99050] The link to the PDF in the confirmation email does not always work
  • [STX-99098] Following technical problems, a double refund can happen[STX-99104] a technical An error is shown happens when displaying an email from the mailing list
  • [STX-99143] Deselecting all events in web reporting does not applying apply to hidden results
  • [STX-99145] It is not possible to change hospitality room after confirmation, from file details

  • [STX-99150] In the logs of all FNAC reintegrations, many warning are displayed indicating that a mapping is missing for the product "null"

  • [STX-99158] It is not possible to enter the number of bills in the

    box office

    dedicated cash desk initialisation screen

  • [STX-99159] Wrong order

    for

    of first and last name for Premium Credit transactions

  • [STX-99199] In the seat map editor, the import of cosmetics does not work for all cosmetics

  • [STX-99215] In the seat map editor, the vertical offset of the background image cannot be saved

  • [STX-99218] In the seat map screens, the font style configured is not applied

  • [STX-99223] Additional data for payment is missing when a refund is done from the box office

  • [STX-99228]

    Unclear message on a exchange

    An unclear message is shown for exchanges when a seat is already selected

  • [STX-

    99246] In the SAP interface, when VAT are removed from an order, it should also be removed in exports[STX-

    99248] In the ticket shop, the

    labels

    label of some mandatory fields

    have

    has an extra space

  • [STX-99274] When there is a SOAP call failure with the FNAC Interface, the product should retry once

  • [STX-99301] It is not possible to free a season ticket partly booked

    ,

    if the sold part has been refunded

  • [STX-99307] In the ticket shop landing page, product prices are not shown

  • [STX-99332] In the ticket shop, the list of countries

    are

    is not sorted correctly

  • [STX-

    99340] The email to inform customer of an installment payed successfully is in some cases not sent[STX-

    99407] In the seat map editor, drag and drop movements glitch after a zoom action

  • [STX-99437] In the seat map editor, when the distance between seats is one, the distance is not correctly displayed

  • [STX-99475] The duplication of a season does not create exception rates tables

  • [STX-99489] Remarks in files are not shown correctly in the reports

  • [STX-99547] In the seat map editor, the background image changes position when zooming in/out

  • [STX-99558] In the ticket shop, the salutation is missing if contact title is undefined

  • [STX-99577] In the ticket shop, the SIRET code is mandatory even if it is configured as optional

  • [STX-99635] In some cases, it is not possible to change the performances inside a package in the ticket shop, due to an error

  • [STX-99636] The producer space is unable to generate reports for a big number of products

  • [STX-99767] An unauthorized update of a shipment address is not prevented if one of the shipment selected can be updated