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June 25, 2024

New UX/UI for Transfer messages

Messages display in the Tickets to Download screen aesthetics and usability has been improved both to better align with our new UI design.

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Single Message Display

If only one message is present, the speech bubble will have its tail on the right side for a clean and clear visual presentation.

Multiple Messages Display

  • Initial View: The most recent message is displayed in a speech bubble with the tail on the right side, positioned over the previous message's bubble, which has its tail on the left side.
  • Show More Functionality:
      • When "Show more" is clicked, all messages are displayed with the most recent first.
      • The speech bubble tails alternate from right to left, and then right again, providing a visually engaging and organized look.
  • Show Less Functionality: Clicking "Show less" will revert the display to the initial state, showing only the latest message with the tail on the right side. 

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Enhanced Profile Management within the mobile wallet

We released a significant update of the "Edit Profile" screen, addressing the management of mandatory and optional fields to enhance user experience and ensure compliance with data protection regulations.

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Once taped, a clear X icon will appear on the right side of the optional field, allowing spectators to easily clear the field's content.

When a field is empty, the first tap will open the picker directly for immediate input.

When a field already has a value:

  1. The first tap will focus on the field.
  2. A second tap will open the picker for reselecting the value.

June 4, 2024

Exponential delays for over-requested registration codes

In 2023, we introduced a feature allowing spectators to request and use a registration code up to five times (see Release Notes article here).
This mechanism has now been extended to include an exponential delay if the registration code is requested more than five times, to prevent excessive or unreasonable requests.

May 14, 2024

Enhanced UX for e-mail checker

Prompting spectators to carefully read warning messages

When the email checker identified a unusual e-mail address, the warning message appeared briefly and could be easily ignored by the wallet owner.

In addition to improving the visibility of notification messages, we've implemented an extra step (i.e. a pop-up) to ensure that users with wallets are actively engaging with these messages.
This step ensures that wallet users are actively reading the messages before proceeding.

This pop-up will now be triggered ONLY upon the detection of an abnormal e-mail address, ensuring immediate attention is drawn to the issue, on the following screens :

  • Registration
  • Login
  • Editing guest profiles when assigning a ticket (if Assignment uses e-mail address) 
  • Selecting a recipient when transferring a ticket
RegistrationLoginAssignmentTransfer

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How to enable it ?

Of course, the "Email checker feature" (enable-email-suggestion) must be enabled. In addition, three crowdin labels are also necessary :

  • mail_check_popup_title: "Is this a correct email?"
  • mail_check_popup_primary_btn: "Change email address"
  • mail_check_popup_secondary_btn": "Continue with this one"

Redesign of the "Deleted tickets" screen


As we introduced a new UX for our mobile wallet, we continued modernizing existing screens. In this release, we followed the same approach and improve the "Deleted tickets" screen.

Upon selection, mobile users will be directed to a new screen, where the Deleted items are neatly organized into two tabs: Tickets and Privileges (if enabled).

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April 23, 2024

"More" menu improvements

Streamlining the order of menu entries

When we refactored the "More" menu in ZUMV1, we proposed a creative but sub-optimal ordering of menu entries. Our bad.

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  1. "Spectator" section
    • My profile
    • Language (if more than one configured)
  2.  "Ticket" section (if features have been enabled)
    1. Ticket on resale (if enabled)
    2. Deleted tickets (if enabled) 
  3. "Informative" section
    1. More info
    2. Support details
  4. Individual Promo items (if configured properly in the back-office)
  5. Sign out


Hiding language selector if only one language is supported by your branded wallet

We applied a simple but logical display rule on the Language selector usually visible in the Welcome page (or Splash screen) and in the More menu :

  • If multiple languages are configured, the selector will be visible.
  • If only one language is configure, the selector will be hidden.

"More" Menu now supports an IMPRINT link available in "More information" section

If you want to use a second legal link during registration and in the burger menu, it's now possible.

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