Feature patch - Released in production the week 30.11-04.02.12.2020 | Status |
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title
UPCOMING | New features
Online sales
- Google Analytics data layer implementation extended to push the data related to the checkout process resulting in reaching a better understanding of your customers behavior on the ticketshop. Read more
- Our Ticket Shop now uses text and icons to communicate the availability of the tickets.
- On the B2B distribution portal, the ticket holder fields Place of birth and Region of birth are now available like on the B2C portals.
- Google Analytics data layer implementation extended to push the data related to the checkout process resulting in reaching a better understanding of your customers behavior on the ticketshop.
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Reporting
- TED provides a global view for all the available product families, including an improvement to display for tour promoters.
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- Seats can be paired together in the configuration map in order to allow automatic seating of for example wheelchairs and their companion seats. For now, this feature is only working when using post-sales seating.
- Several UX improvements on the refund batch, mostly grouping together advanced filtering options and adding an option to include all the products inside a composed product. Please make sure to read the detailed, updated feature release note: Bulk refund process improved with new filters and selections criterias
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| Info |
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| title | Keep your operators' tools up-to-date |
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With the start of the Bishorn V1 cycle, a new version of the SecuTix kit for your operators is now available. Please refer to How to install the SecuTix kit (Firefox and Device Manager) for instructions on how to install/upgrade your kit to make sure that you keep up with security and performance fixes. The previous version (Gabelhorn V1, Q4 2019) will continue to work for now but we highly recommend that you plan upgrading to the new kit version in the coming months. Deprecated version: Kit versions prior to Gabelhorn V1 (Q4 2019) are deprecated and not supported anymore. If you still use them, upgrade now. |
Bug fixes
- [STX-105136] Payments are wrong when refunding a season ticket partially and then completely
[STX-105279] Calculated price season tickets do not appear on agency portal to be distributed
Important bug fixes will be listed here soon.
| Expand |
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| title | Additional bug fixes |
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| [STX-103567] Invoices are losing format after reprinting |
- [STX-104252] Ticket list could is not be automatically collapsed in "distribute your ticket" section[STX-104512] A message is missing when uploading promotion codes
- [STX-104556] Warning for missing payment method is displayed multiple times, on the seat map
- [STX-104558] Event filter dropdown: the sorting of events with an accented first letter is not respected
- [STX-104658] Missing Seat map: missing translation for freezing reason in new seat map
- [STX-104691] Firehose product interface is gets blocked due to because of an error
- [STX-102068] Some online payments are authorized by ATOS, but abandoned by SecuTix104910] Logical configuration should not show "Propagate" option
- [STX-102149] The T020 report cannot be generated due to an error104920] Target configuration > DateInTheNextNDays/DateInTheLastNDays operation doesn't work correctly with date type (without time)
- [STX-102772] Transfer button is missing in the tickets list page in some cases105054] Labels for new seating proposal in ticket shop are not fully translated in Spanish
- [STX-102855] It is possible to save an application in the lottery without the required disability proof105145] Wrong translation in French for the price in the resale platform
- [STX-103126] It is not possible to add events to a fixed price season ticket [STX-103725] Ogone is returning an error when SecuTix requests to refund a paymentalready purchased
- [STX-103839] Images of for merchandising products are sometimes blurry
- [STX-103841] Firehose interface for lottery is does not working work as expected
- [STX-104027] Row labels move out of the seat block when the customer modifies values in Dimension>Seat block creator103881] An incorrect redirection for lottery login is observed with some specific SSO
- [STX-104170] Ticket creation for large orders is too Large order ticket creation is slow
- [STX-104224] Resold tickets are are in some cases still visible in resale platform
- [STX-104307] Contact is not a season ticket holder after purchasing a season ticket[STX-104308] Terms and Condition pop-up does not enable buttons when scrolling down
- [STX-104374] Some already settled files are settled but have their status is displayed as "Cancelled"
- [STX-104427] In On refund/exchange screens it is not possible to modify overheads, when general overheads are modified, we cannot complete the operation
- [STX-104438] Logical configuration seat map: hidden contingents are displayed and sorting , sort is not respected
- [STX-104444] A technical error happens when loading an RFID ticket to SwissPass[STX-104466] Comparison between ticket holders should be case insensitive
- [STX-104468] An unclear message regarding of social distancing is displayed for season tickets
- [STX-104471] E-mail Email address is displayed wrongly displayed in partner reportsin "partnershop" report
- [STX-104472] Operators are Operator is unable to access parametrization the parameters of the ticket shop landing page due to role limitations limit at Institution Level
- [STX-104478] It is not possible to delete sub-relays relay in sub-relay management screen
- [STX-104479] In sub-relay management search, it is not possible to search for more than 20 characters
- [STX-104497] It is not possible to schedule a dispatch refunded payment function with cancellation date "is not NULL" in Spanish
- [STX-104504] In some cases, documents cannot be generated due to an error
- [STX-104506] Topics filter is not displayed in the ticket shop in some specific cases, the first time it is accessed in a session
- [STX-104521] Contact advantage is still displayed as available even though although it has already been used
- [STX-104528] It should not be is possible to edit Slimpay payments when while these are in progress
- [STX-104531] Read only rights are not properly reflected in point of sales configuration screen restrictionsoptions
- [STX-104609] A technical error happens when viewing unsent shipments
- [STX-104634] Additional images are displayed in the product description even when though there is not alternative image set
- [STX-104650] it It is not possible to access the tickets list in the on mobile application
- [STX-104660] Seat map : invalidated reason filter values must count invalidated seat only, not free seats
- [STX-104690] Some box office screens require opening cash desksdesk, even though when they have no payment processing related featuresprocess
- [STX-104711] In some cases, It is not possible to load shipment list is not displayed due to an error
- [STX-104725] No logs are shown in the batch that computes metrics for emails campaigns
- [STX-104726] The list of performances opened from the seat map, is different from the one in the selection select screen
- [STX-104753] Slowness is observed in cash desk management screens
- [STX-104759] Reports from the producer producer’s portal are generating with a 1 day difference from the date range being used
- [STX-104787] Membership validity information is in some cases missing in file details
- [STX-104897] Unclear error message when dispatching refunded payments by batch
- [STX-104918] Buttons on the terms and conditions pop-up are always disabled on Safari browsers
- [STX-104926] In some cases, an error happens when opening a seat map
- [STX-104974] Text labels are incorrectly rotated after an undo action in some casesthe seat map
- [STX-104987] In file details screen, the total amount is wrongly displayed
- [STX-105016] Hardware dropdown list is empty when using Italian language
- [STX-105023] Seat map: slowness when selecting seats with multiple clicks
- [STX-105204] There are some sales missing in the voucher management report, which are shown in the product revenue report
- [STX-105353] SAM SMS Campaigns fail to build the document due to an error
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