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Aim: create tables to group logical seat categories from different logical configurations (most of the time, from different venues) in categories that will be used in composed products (packages or seaon season tickets).
Description:
In the live events environment (mostly), you may have composed product / season tickets that could give access to venue with different logical configuration, and potentially different logical seat categories.
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Set an internal name (60 characters max.) and a code (8 characters max.) to your mapping table.
Seat categories tab
Then the idea is to define "I've got a physical category 1. If i'm in an event in my logical conf A, what should it correspond to? in my logical conf B?"For each given physical seat category that is used in a logical configuration "A", you could define what is the corresponding seat category in a logical configuration "B".
Let's take an example: you want to sell a season ticket with events happening in 2 concert halls :
- "Large room" with 6 categories, labelled Cat 1 to Cat 6
- "Medium room" with only 3 categories, labelled Cat 1 to Cat 3
You will need For each category in the season ticket, you have to declare which categories are allowed in each concert hall when someone buy a season ticket in Category 1.
Click on 
:
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In our example, we want the following:
| Season ticket category | Seat category in Large room | SEat category in Medium room |
|---|---|---|
| Category 1 | Cat 1 | Cat 1 |
| Category 2 | Cat 2 | Cat 2 |
| Category 3 | Cat 3 | Cat 3 |
| Category 4 | Cat 4 | Cat 3 |
| Category 5 | Cat 5 | Cat 3 |
| Category 6 | Cat 6 | Cat 3 |
In order to create season ticket category 4, click on :
And fill the following:
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Code (max 8 char) : code of the mapped category. This code must be unique per mapping table
Seat category (logial): select (drop to the left frame) the categories from the different logical configuration that you want to group in the mapped category.
In the screen shot above, Cat 4 of the season ticket will grant access to seats in Cat 4 in the Large room and in Cat 3 in the Medium room
Then you need to repeat Then i need to apply the same method for each different category until i've mapped all the needed category :
to be sold in the composed product.
Next Step: When you set up a new package or a season ticket, make sure you associate the mapping table :
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