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Feature patch - Released in production in the week of 01.08.2022 

New features

Back-office

  • The documents (invoice, file summary, order summary, order receipt) have been adapted to display the correct VAT amount per VAT rate in case of a refund of a match inside a championship season ticket. This improvement also concerns the full refund of a championship season ticket after one or more matches have been refunded. The layout of the VAT section will be further improved in later releases.

Status
colourGreen
titleLIVE

New features

Online sales

  • The resale platform has been extended: with the new seat release mode, the users of the resale platform can select the tariff they want independently from the original ticket tariff. Read more
  • To ease ticket distribution and fulfil legal or security requirements, ticket holder data should be entered promptly before a match occurs. You can now define the number of hours prior to the event date up until the ticket holder data needs to be entered, at the level of a Logical Seat Category level. This new deadline won't have any impact on the live sales and the check-out process, but it will be enforced on already bought tickets: it won't be possible to update the ticket holders' details when the deadline is exceeded (including when importing ticket holders in bulk via a batch)
  • For onsite collection shipment mode, it is now possible to ask your customer about their preferred collection date and time, online and at the box-office Read more

Onsite sales

  • The Cart Without Map screen of the Quick Sales module has been improved for operational efficiency: all matches/performances of the same competition/event can be sold at the same time, block/contingent can be made fully automatic and contact details are easily accessible. Read more

Back-office

  • The documents (invoice, file summary, order summary, order receipt) have been adapted to display the correct VAT amount per VAT rate in case of a refund of a match inside a championship season ticket. This improvement also concerns the full refund of a championship season ticket after one or more matches have been refunded. The layout of the VAT section will be further improved in later releases.
  • (Tournament platform) Contingent of type "Taget group" can be configured for each operator as a Bank contingent, in the perimeter exception configuration, without being available in any sales profile. Those special contingents are then only available as a quota reserve in the Request quota management screen.