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| No | Description | Key | Value | Example | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| 1 | Email sent at ticket injection
| email.invitation.inject.subject | $$event.name$$ - Mobile ticket(s) available | ATLAS GLOBAL - Mobile ticket(s) available. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.invitation.inject.body | Dear Sir or Madam, Thank you for choosing TIXNGO.
We look forward to seeing you during "$$event.name$$" event. Thank you,
********************************************** You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, Thank you for choosing TIXNGO. Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available. To download them and to be able to use them, please follow the instructions below:
We look forward to seeing you during "ATLAS GLOBAL" event. Thank you, The TIXNGO Team Ticket Details
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2 | Email sent at ticket transfer to Unknown account
| email.invitation.approval.subject | $$app.name$$ - $$event.name$$ - Mobile ticket(s) transfer | TIXNGO - Event A - Mobile ticket(s) available. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.invitation.approval.body | Dear Sir or Madam, $$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
We look forward to seeing you during "$$event.name$$" event on $$event.date$$. Thank you,
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, User A (user-a@yopmail.com) has transferred you a mobile ticket for "Event A".
We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00. Thank you,
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3 | Email sent to recipient when ticket transfer to Unknown account (single email for bulk tickets) | email.invitation.bulk.approval.subject | $$app.name$$ - You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ ($$sender.email$$) | TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.invitation.bulk.approval.body | Dear Sir or Madam,
We look forward to seeing you on:
Thank you, | Dear Sir or Madam, We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events:  To download and use these tickets, please follow the instructions below:
We look forward to seeing you on:
Thank you, | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4 | Email sent at ticket transfer to Known account
| email.information.approval.subject | $$app.name$$ - $$event.name$$ - Mobile ticket(s) transfer | TIXNGO - Event A - Mobile ticket(s) available. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.information.approval.body | Dear Sir or Madam, $$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
We look forward to seeing you during "$$event.name$$" event on $$event.date$$. Thank you,
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00. Thank you,
********************************************** You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 5 | Email sent to recipient when ticket transfer to Known account (single email for bulk tickets) | email.information.bulk.approval.subject | $$app.name$$ - You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ ($$sender.email$$) | TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.information.bulk.approval.body | Dear Sir or Madam,
Thank you, | Dear Sir or Madam, We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events:
We look forward to seeing you:
Thank you, | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 6 | Email sent at ticket transfer cancel
| email.information.cancel.subject | $$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled. | TIXNGO - Event A - Mobile ticket transfer cancelled. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.information.cancel.body | Dear Sir or Madam, $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$ Thank you,
| Dear Sir or Madam, Moda Yoki has cancelled the transfer of the mobile ticket for Event A Thank you,
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.information.automaticallycancel.recipient.subject | $$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled. | TIXNGO - Event A - Mobile ticket transfer cancelled. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.information.automaticallycancel.recipient.body | Dear Sir or Madam, $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$ Thank you, The TIXNGO Team Ticket Details
| Dear Sir or Madam, User B has cancelled the transfer of the mobile ticket for Event A Thank you,
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.information.automaticallycancel.sender.subject | $$app.name$$ - Your ticket transfer for $$event.name$$ is canceled | TIXNGO - Your ticket transfer for Event A is canceled | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.information.automaticallycancel.sender.body | Dear Sir or Madam,
$$ticket.details.main$$ | Dear Sir or Madam,
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 7 | Email sent to recipient when ticket transfer cancel by sender (single email for bulk tickets) | email.information.bulk.cancel.subject | $$app.name$$ - $$sender.email$$ has cancelled the sending of $$ticket.quantity$$ mobile tickets | TIXNGO - Moda Yoki (moda.yoki@yopmail.com) has cancelled the sending of 15 mobile tickets | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.information.bulk.cancel.body | Dear Sir or Madam,
| Dear Sir or Madam, moda.yoki@yopmail.com has cancelled the transfer of 15 mobile tickets to you as following:
Thank you, | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 8 | Ticket sent as reminder (User did not sign-up yet)
| email.reminder.subject | Reminder - TIXNGO - $$event.name$$ - Mobile ticket(s) available. | Reminder - TIXNGO - Event A - Mobile ticket(s) available. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.reminder.body | Dear Sir or Madam, Thank you for choosing TIXNGO.
We look forward to seeing you during "$$event.name$$" event. Thank you,
********************************************** You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, Thank you for choosing TIXNGO.
We look forward to seeing you during "Event A" event. Thank you, Ticket Details
********************************************** You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 9 | Email sent at ticket deletion
| email.delete.subject | $$app.name$$ - Your ticket(s) was deleted | TIXNGO - Your ticket(s) was deleted | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.delete.body | Hello, | Hello, Your ticket was deleted. The TIXNGO Team [ticket id : 20210630] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 10 | Email sent at ticket transfer delivered (to Sender)
| email.sent.subject | $$app.name$$ - Your ticket(s) was delivered | TIXNGO - Your ticket(s) was delivered to original ticket owner | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.sent.body | Dear Sir or Madam! | Dear Sir or Madam! Please be informed that the ticket below were successfully delivered: The person who received ticket (User A, user-a@yopmail.com) Match Event A and date of the match (2023-05-31 07:25:00) Ticket and seating details: - Ticket Id: 20210630 - Block: 1 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 11 | Email sent to sender when ticket transfer delivered successfully (single email for bulk tickets) | email.sent.sender.bulk.subject | $$app.name$$ - Your mobile ticket(s) have been successfully delivered to $$receiver.name$$ ($$receiver.email$$) | TIXNGO - Your mobile ticket(s) have been successfully delivered to User A (user-a@yopmail.com) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.sent.sender.bulk.body | Dear Sir or Madam,
| Dear Sir or Madam! Please be informed that 15 mobile tickets have been successfully delivered to User A (user-a@yopmail.com)
Thank you, | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 12 | Email sent to spectator when he or she is using pin code to login
| email.account.activation.noticket.subject | Your registration code $$spectator.invitCode$$ | Your registration code 215391 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.account.activation.noticket.body | Registration code | Registration code sample@tixngo.io 215391 Hello, Thank you for downloading the TIXNGO Tickets App. Currently, there are no tickets associated to this e-mail address. Double check your e-mail address Please check you are using the same e-mail address which you used to purchase your tickets. Yours sincerely, TIXNGO Team | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 13 | Email sent to spectator when he or she is using pin code to login
| email.account.activation.subject | Your registration code $$spectator.invitCode$$ | Your registration code 542214 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.account.activation.body | Registration code $$spectator.email$$ $$spectator.invitCode$$ Enter $$spectator.invitCode$$ on the App followed by your personal details to see your tickets. Yours sincerely, $$organizer.name$$ | Registration code sample@tixngo.io 542214 Enter 542214 on the App followed by your personal details to see your tickets. Yours sincerely, TIXNGO Team | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 14 | Notification sent at ticket injection | notification.inject.title | New Ticket | notification.inject.content | You received a ticket for "$$event.name$$" | 15 | Notification sent at ticket transfer (to Sender)notification.sent.title | Ticket Sent | notification.sent.content | Your ticket was successfully transferred to $$spectator.name$$ | 16 | Notification sent at ticket transfer (to Recipient) | notification.received.title | New Ticket Received | notification.received.content | You received a ticket from $$spectator.name$$ to attend "$$event.name$$" event. | 17 | Notification sent at ticket deletion | notification.deleted.title | Ticket deleted | notification.deleted.content | A ticket for $$event.name$$ has been deleted | 18 | Notification sent at ticket activation | notification.activated.title | Ticket activated | notification.activated.content | A ticket for $$event.name$$ has been activated | 19 | Notification sent at transfer accepted (to Sender) | notification.acknowledge.accepted.title | Ticket Transfer Accepted | notification.acknowledge.accepted.content | The ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$ | 20 | Notification sent at transfer rejected (to Sender) | notification.acknowledge.rejected.title | Ticket Transfer Rejected | notification.acknowledge.rejected.content | The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$ | 21 | Notification sent at ticket update (ex: update event info) | notification.update.ticket.title | Ticket | notification.update.ticket.content | Your ticket for $$event.name$$ was updated | 21 | Notification sent at ticket transfer cancelation (to Recipient) | notification.cancel.title | Ticket Transfer Cancelled | notification.cancel.content | The transfer for a ticket for $$event.name$$ was cancelled | 23 | Notification sent at mobile app logout:
| notification.logout.title | TIXNGO | notification.logout.content | You have been successfully logged out. | 24 | Email sent to spectator for account deletion confirmation If the email address has valid future mobile tickets (the confirmation link is valid for 24 hours | email.account.deletion.confirmation.subject | $$app.name$$ - Delete Account Confirmation | TIXNGO - Delete Account Confirmation |
| email.account.deletion.confirmation.body | Dear Sir or Madam, You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets. We observed that there are still valid mobile tickets for upcoming events linked to your email address:
Could you please confirm your decision to erase your account, personal data, and mobile tickets? To confirm, click this link within the next 24 hours: Confirm delete account ($$account.deletion.link$$). This action will irreversibly delete your account, all personal data, and mobile tickets associated with your email. If you do not wish to proceed, simply disregard and delete this email. Best, [Name of Organizer] | Dear Sir or Madam, You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets. We observed that there are still valid mobile tickets for upcoming events linked to your email address:
Could you please confirm your decision to erase your account, personal data, and mobile tickets? To confirm, click this link within the next 24 hours: Confirm delete account. This action will irreversibly delete your account, all personal data, and mobile tickets associated with your email. If you do not wish to proceed, simply disregard and delete this email. Best, The TIXNGO Team | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 15 | Email sent to spectator to confirm that their account has been deleted for following cases:
| email.account.deleted.subject | $$app.name$$ - Account Deleted - Delete Account Confirmation Account Deletion Confirmed - Your mobile app account has been successfully deleted | TIXNGO - Account Deleted - Delete Account Confirmation Account Deletion Confirmed - Your mobile app account has been successfully deleted | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| email.account.deleted.body | Hello, You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets. Your account, including all personal data and mobile tickets associated with your email address, has now been permanently deleted. If you wish to use our services again, you may create a new account by signing up for one of the [Name of Organizer] secure mobile ticket wallet. Best, [Name of Organizer] | Hello, You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets. Your account, including all personal data and mobile tickets associated with your email address, has now been permanently deleted. If you wish to use our services again, you may create a new account by signing up for one of the [Name of Organizer] secure mobile ticket wallet. Best, TIXNGO Test | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 16 | Notification sent at ticket injection | notification.inject.title | New Ticket | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| notification.inject.content | You received a ticket for "$$event.name$$" | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 17 | Notification sent at ticket transfer (to Sender) | notification.sent.title | Ticket Sent | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| notification.sent.content | Your ticket was successfully transferred to $$spectator.name$$ | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 18 | Notification sent at ticket transfer (to Recipient) | notification.received.title | New Ticket Received | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| notification.received.content | You received a ticket from $$spectator.name$$ to attend "$$event.name$$" event. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 19 | Notification sent at ticket deletion | notification.deleted.title | Ticket deleted | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| notification.deleted.content | A ticket for $$event.name$$ has been deleted | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 20 | Notification sent at ticket activation | notification.activated.title | Ticket activated | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| notification.activated | notification.logout.force.title | TIXNGO | notification.logout.force.content | You have logged in with another device. | 25 | Notification at ticket transfer has been auto canceled | notification.information.automaticallycancel.title | Ticket is canceled | notification.information.automaticallycancel.content | Your ticket transfer for $$event.name$$ is canceled | 26 | Push Notifications at delete resale pending
| notification.deleted.resale-pending.title | Ticket available for resale | notification.deleted.resale-pending.content | The ticket for $$event.name$$ is now available for resale | 27 | Push Notifications at delete resale cancelled
| notification.deleted.resale-cancelled.title | Ticket deleted | notification.deleted.resale-cancelled.content | A ticket for $$event.name$$ has been | deletedactivated | ||||||||||||||||||||||||||||||||||||||||
| 21 | Push Notifications at delete resold
| Notification sent at transfer accepted (to Sender) | notification.acknowledge.accepted | notification.deleted.resold.title | Ticket | deletedTransfer Accepted | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| notification. | deletedacknowledge. | resoldaccepted.content | AThe ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$ | has been deleted
Non-editable email template: (only available by configuration by TIXNGO team)
| 21 | Notification sent at transfer rejected (to Sender) | notification.acknowledge.rejected.title | Ticket Transfer Rejected | |
| notification.acknowledge.rejected.content | The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$ | |||
| 23 | Notification sent at ticket update (ex: update event info) | notification.update.ticket.title | Ticket | |
| notification.update.ticket.content | Your ticket for $$event.name$$ was updated | |||
24 | Notification sent at ticket transfer cancelation (to Recipient) | notification.cancel.title | Ticket Transfer Cancelled | |
| notification.cancel.content | The transfer for a ticket for $$event.name$$ was cancelled | |||
| 25 | Notification sent at mobile app logout:
| notification.logout.title | TIXNGO | |
| notification.logout.content | You have been successfully logged out. | |||
| 26 | Notification to initiate logout of session:
| notification.logout.force.title | TIXNGO | |
notification.logout.force.content | You have logged in with another device. | |||
| 27 | Notification at ticket transfer has been auto canceled | notification.information.automaticallycancel.title | Ticket is canceled | |
| notification.information.automaticallycancel.content | Your ticket transfer for $$event.name$$ is canceled | |||
| 28 | Push Notifications at delete resale pending
| notification.deleted.resale-pending.title | Ticket available for resale | |
| notification.deleted.resale-pending.content | The ticket for $$event.name$$ is now available for resale | |||
| 29 | Push Notifications at delete resale cancelled
| notification.deleted.resale-cancelled.title | Ticket deleted | |
| notification.deleted.resale-cancelled.content | A ticket for $$event.name$$ has been deleted | |||
| 30 | Push Notifications at delete resold
| notification.deleted.resold.title | Ticket deleted | |
| notification.deleted.resold.content | A ticket for $$event.name$$ has been deleted |
Hello,
You decided and requested to permanently delete the accounts of your [Name of Organizer] secure mobile ticket wallet and potential other TIXnGO secure mobile ticket wallets along with all your personal data and all your mobile tickets.
We noticed there are still valid mobile ticket(s) for upcoming events, associated with the email address of your profile:
- Event Name 1, Day, Month-Date, Year
- Event Name 2, _Day, Month-Date, Year_
(Example: Event A 2022, Saturday, July 2, 2022)
Would you please confirm you decide to delete all these accounts personal data and mobile tickets?
- If yes, click the following link in the next 24 hours: www.acount.deletion.tixngo.io/spectator?. All your accounts, personal data and mobile tickets associated with the email address of your profile will be deleted forever.
- If not, ignore and delete this email.
Best, [Name of Organizer]
Hello,
You decided and requested to permanently delete the accounts of your [Name of Organizer] secure mobile ticket wallet and potential other TIXnGO secure mobile ticket wallets along with all your personal data and all your mobile tickets.
All your accounts, personal data and mobile tickets associated with the email address of your profile have been deleted forever.
You can create a new account by registering in one of the TIXnGO secure mobile ticket wallets, or by purchasing a new mobile ticket.
Best, [Name of Organizer]
Ticket delete notification
...