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| Info |
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For more details about the criteria around Contact Creation & Cultural Contact Assignment, please refer to S-360 to TIXNGO interface > 4.2 Cultural Contact Creation & Distribution |
How
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to create the "Retrieve
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tickets" function?
If the TIXNGO interface has not been created or configured, please refer to S-360 to TIXNGO interface > 0. Initial setup of the interface
Once the basic configuration is completed, go the Schedules screen and click New button.
Select the function you want, in this case "Retrieve ticket status from TIXNGO" to add and Click Next.
How to configure the "Retrieve tickets" function?
| Field | Mandatory | Description | ||||||||
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Internal name | Yes | Name for this function | |||||||||
Launch | Yes | Either Manual or Automatic In case Automatic is selected, it's necessary to configure Frequency, Start, End | |||||||||
Frequency | Yes* | Mandatory only if Automatic schedule
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| Batch Size | Yes |
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Pagination Key | No | Self-sufficient parameter that is not meant to be overridden by an Operator
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| Skip Ticket Tax Numbers | No | List of Ticket Numbers aka Tax numbers (comma separated) that will be ignored if they're returned by TIXNGO | |||||||||
| File to upload | No | Will parse the attached file and process it as it was to TIXNGO
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Only the batch size not already handled tickets are retrieved from TIXnGO.
Only one function "retrieve ticket status from TIXnGO" must run for a given organizer, regardless if tickets are injected from multiple organizations.
Recommended frequency
Every 5 minutes.
Pagination key
Do not touch this value if you do not know what you are doing.
Skip ticket
A non-mandatory parameter in which you can add all the ticket IDs that you want to skip.
Batch size
Recommended value: 1000
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