Page History

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Read privileges means ability to view a given page or a given information on the Backoffice
Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign...
Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details...
Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket
Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator...
Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page
Execute privileges: ability to execute an action
Example: resend communications...

Pre defined roles:

admin-user ADMIN (AU): has all the privileges listed below.
support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
basic-user BASIC (BU): has all SU privileges + Delete ticket.
moderator MODERATOR (Mod): has all BU privileges + Notification Campaigns
tixngoTIXNGO_support SUPPORT (TS): has all AU privileges listed below except organizer profile/ api API key and create new account

Detailed privileges for each role:

Pages	Role	Access to the pages

Pages / views

Role

Show action icons/button
Show action icons/button	read	create	update	delete	search	export

re-executeShow Icons

resend
Organizer profile

/ api

& API key	AU	yes

yes

no

yes

no

yes

no

yes

no

yes

no

yes

no

n/a


SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no

n/a


Mod	no	no	no	no	no	no	no

n/a


TS	no	no	no	no	no	no	no

n/a


Manage account	AU	yes	yes	yes	yes	no	no	yes

Edit, Delete, Resend QR code

Image Added
SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no

n/a


Mod	no	no	no	no	no	no	no

n/a


TS	no	no	no	no	no	no	no

n/aSupport->Spectator


Support > Spectator	AU	yes

yes

no

yes

no

yes

no

yes

no

yes

Resend

Image Added
SU	yes	no	no	no

no

yes

no

yes

Resend

Image Added
BU	yes	no	no	no

no

yes

no

yes

Resend

Image Added
Mod	yes	no	no	no

no

yes

no

yes

Resend

Image Added
TS	yes

yes

no

yes

no

yes

no

yes

no

yes

Resend

Support
Image Added

->Ticket

> Ticket	AU	yes

yes

no

yes

no

yes

no

yes

no	Image Added Ticket transfer rules

n/a


SU	yes	no	no	no

no

yes

no

n/a


BU	yes	no	no	no

no

yes

no

n/a


Mod	yes	no	no	no

no

yes

no

n/a


TS	yes

yes

no

yes

no

yes

no

yes

no	Image Added Ticket transfer rules

n/a


Tickets	AU	yes	no	yes	yes	yes	yes

yes

no

yesEdit, Delete, Transfer, Export, Export Ticket Details

Image Added Image Added
SU	yes	no	no	no

no

yes

no

n/a

Image Added
BU	yes	no	no	yes

no

yes

no

Delete

Image Added
Mod	yes	no	no	yes

no

yes

no

Delete

Image Added
TS	yes	no	yes	yes	yes	yes

yes

no

yesEdit, Delete, Transfer, Export, Export Ticket Details

Bulk update
Image Added Image Added

Ticket Injection

	AU	yes

yes

no

yes

no

yes

no

yes

no

Inject

Image AddedImage AddedImage Added
SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no

n/a


Mod	no	no	no	no	no	no	no

n/a


TS	yes	no	yes	no	yes	no	no	Image AddedImage AddedImage Added
Injection	AU	yes	yes	no	no	yes

yesEdit, Delete, Transfer, Export, Export Ticket DetailsEventsAUyesyesyesyesyesyesyesExport, Edit, Questionnaire, Security info (pin), Beacon Information

	BU
	no	no	Image Added
SU	no	no	no	no	no	no	no
BU	no	no	no	no	no	no	no
Mod	no	no	no	no	no	no	no
TS	yes	yes	no	no	yes	no	no	Image Added
CSV Injection	AU	yes	yes	no	no	no	yes	no	Image AddedImage Added
	SU	no	no	no	no	no	no	no

n/a

no

BU

no	no	no	no	no	no
Mod	no	no

n/a

no

Mod

no	no	no	no
TS	yes	yes	no	no	no	yes	no

n/a

Transaction
Image AddedImage Added

Spectators

AU	yes	no	no	no	yes	yes	no	Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no	no	no	yes

Export, Delete Sessions

Mod
	no	no

SU

	yes	no	no	no	yes	no	no
TS	yes	no	no

Delete Sessions

no

BU

yes

no

Image Added
Pendings	AU	yes	no	no	no

Delete Sessions

	yes	yes	no	Image Added
SU	yes	no

Modyes

	no	no	yes	no	no
BU	yes	no

Delete Sessions

no

TS

no	yes	no	no
Mod	yes	no	no	no	yes	no	no
TS	yes	no	no	no	yes	yes

yesExport, Delete Sessions

Privilege Instances
no	Image Added

Communications

	AU	yes

yes

no

yes

no

Export, Resend

Image Added
SU	yes	no	no	no

no

yes

no

n/a


BU	yes	no	no	no

no

yes

no

n/a


Mod	yes	no	no	no

no

yes

no

n/a


TS	yes

yes

no

yes

no

Export, Resend

Spectators List
Image Added

Communications -> Notification Campaigns

	AU	yes

yes

no

yes

no

yes

no

Schedule Campaign

Image Added
SU	yes	no	no	no	yes	no	no	Image Added
BU	yes	no	no

n/a

no

BU

yes	no	no	Image Added
Mod	yes	no	no	no	yes	no	no

n/a

Image Added

Mod

TS	yes	no	no	yes	yes	yes	no	Image Added
Mobile Logs	AU	yes	no	no	no	yes	yes	no

Schedule Campaign

Image Added

TS

SU	yes	no	no	no	yes	no	no
BU	yes	no	no	no	yes	no	no
Mod	yes	no	no	no	yes	no	no
TS	yes

Schedule Campaign

no

Reports

no

AU

no	yes	yes	no	Image Added
Communications	AU	yes	no	no

yes

no

yes

Export

Image Added
SU	yes	no	no	no

no

yes

no

n/a


BU	yes	no	no	no

no

yes

no

n/a


Mod	yes	no	no	no	yes	no	no
TS	yes	no

n/a

no

Transactions

no

AU

yes	yes	yes	Image Added
Events	AU	yes	no	yes	no	yes	yes

yes

no	Image Added

Export

SU
Image Added

yes

no

n/a

BU

yes

no

n/a

Mod

yes

no

n/a


TS	yes	no	yes

yes

no

yes

no

yes

Image Added

Export

Image Added

Pendings

Campaigns	AU	yes	yes	yes	yes	yes	yes

yes

no

Export

SU
Image Added

yes

no

n/a

BU

yes

no

n/a

Mod

Mod

yes

no

yes

no

yes

no

yes

no

yes

no

Image Added

n/aMobile logs

TS	yes	yes

AU

	yes	yes	yes	yes	no	Image Added
Reports	AU	yes	no	no	no	yes	yes	no

Export

Image Added
SU	yes	no	no	no

no

yes

no

n/a


BU	yes	no	no	no

no

yes

no

n/a


Mod	yes	no	no	no

no

yes

no

n/a


TS	yes

yes

no

yes

no

yes

no

yes

no

Export

Image Added
Settings	AU	yes

yes

no

yes

no

yes

no	Image Added Edit

Action

valueImage Added
SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no

n/a


Mod	no	no	no	no	no	no	no

n/a


TS	yes

yes

no

yes

no

yes

no	Image Added Edit

Action

value Image Added
Charts	AU	yes

yes

no

yes

no

yes

no

yes

no

yes

no

n/a

Image Added
SU	yes	no	no	no

no

yes

no

n/a

Image Added
BU	yes	no	no	no

no

yes

no

n/a

Image Added
Mod	yes	no	no	no

no

yes

no

n/a

Image Added
TS	yes

yes

no

yes

no

yes

no

yes

no

yes

no

n/a

Image Added
Documentation	AU	yes	no	no	no	no	no	no

API documentation, Manage your ticket, Profile & API Key

Image Added
SU	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
BU	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
Mod	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
TS	yes

yes

no

yes

no

yes

no

yes

no

yes

no

yes

no

n/a

Image Added

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Versions Compared

Old Version 25

New Version Current

Key

Pre defined roles:

Detailed privileges for each role: