This page gives an overview of how to create a new user account on Backoffice and the access permission of each role.
How to create a new account:
...
- Read privileges means ability to view a given page or a given information on the Backoffice
- Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign... - Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details... - Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket - Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator... - Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page - Execute privileges: ability to execute an action
Example: resend communications...
Pre defined roles:
- admin-user ADMIN (AU): has all the privileges listed below.
- support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
- basic-user BASIC (BU): has all SU privileges + Delete ticket.
- moderator MODERATOR (Mod): has all BU privileges + Notification Campaigns
- tixngoTIXNGO_support SUPPORT (TS): has all AU privileges listed below except organizer profile/ api API key and create new account
Detailed privileges for each role:
Pages | Role
| Access to the pages |
---|
Pages / views | RoleShow action icons/button |
---|
read | create | update | delete | search | export |
---|
re-execute | Show Icons / api yesyesyesyesyes | yes | n/an/an/an/a | n/a | Support->Spectator
|
Manage account | AU | yes | yes | yes | yes |
---|
yesyesResendImage Added |
SU |
---|
yesResendBUyesResendModyesResendTSAU | yes | no | no | no | yes | no | yes | Image Added |
---|
SU | yes | no | no | no | yes | no | yes | Image Added |
---|
BU | yes |
---|
ResendSupport->TicketAUno | yes | no | yes | Image Added |
Mod | yes | no | no | no | yes | no | yes | Image Added |
---|
TS | yes | no | no | no | yes | no | yes | Image Added |
---|
Support > Ticket | AU | yes | no |
---|
n/aSUno | yes | no | no | Image Added Ticket transfer rules |
SU | yes | no | no | no | yes | no |
---|
n/anon/anon/ayesyesyesyes | no | Image Added Ticket transfer rules |
n/a |
Tickets | AU | yes | no | yes | yes | yes | yes |
---|
yesyes | Edit, Delete, Transfer, Export, Export Ticket DetailsImage Added Image Added |
SU | yes | no | no | no |
---|
non/aImage Added |
BU | yes | no | no | yes |
---|
noDeleteImage Added |
Mod | yes | no | no | yes |
---|
noDeleteImage Added |
TS | yes | no | yes | yes | yes | yes |
---|
yesyes | Edit, Delete, Transfer, Export, Export Ticket Details | Image Added Image Added |
Bulk update |
---|
Ticket InjectionyesyesyesyesInjectn/an/an/a |
|
TS | yes | no | yes | no | yes | no | no | |
---|
Injection | AU | yes | yes | no | no | yes |
---|
yes | Edit, Delete, Transfer, Export, Export Ticket Details | Events | | no | no | Image Added |
SU | no | no | no | no | no | no | no |
|
---|
BU | no | no | no | no | no | no | no |
|
---|
Mod | no | no | no | no | no | no | no |
|
---|
TS |
---|
AU | yes | yes | no | no | yes | no | no | Image Added |
---|
CSV Injection | AU | yes | yes | no | no | no | yes |
---|
yes | Export, Edit, Questionnaire, Security info (pin), Beacon Informationno | Image AddedImage Added |
SU | no | no | no | no | no | no | no |
|
---|
BU |
---|
n/aBUn/aModno | no | no | no |
|
TS | yes | yes | no | no | no | yes | no |
---|
n/a | Image AddedImage Added |
Transaction |
---|
Spectators | AU | yes | no | no | no | yes | yes | no | Image Added |
---|
SU | yes | no | no | no | yes | no | no |
|
---|
BU | yes | no | no | no | yes |
---|
Export, Delete Sessions | SU | yes | no | no | no | yes | no | no |
|
---|
TS | yes | no | no |
---|
Delete SessionsBUnoImage Added |
Pendings | AU | yes | no | no | no |
---|
Delete Sessions | | yes | yes | no | Image Added |
SU | yes | no |
---|
Mod | yesDelete SessionsTSno | yes | no | no |
|
Mod | yes | no | no | no | yes | no | no |
|
---|
TS | yes | no | no | no | yes | yes |
---|
yes | Export, Delete Sessions | no | Image Added |
Privilege Instances |
---|
CommunicationsyesyesExport, ResendImage Added |
SU | yes | no | no | no |
---|
non/a | non/anon/ayesyesExport, Resend | Image Added |
Spectators List |
---|
Communications -> Notification CampaignsyesyesyesSchedule CampaignImage Added |
SU | yes | no | no | no | yes | no | no | Image Added |
---|
BU | yes | no | no |
---|
n/aBUyes | no | no | Image Added |
Mod | yes | no | no | no | yes | no | no |
---|
n/aImage Added |
ModTS | yes | no | no | yes | yes | yes | no | Image Added |
---|
Mobile Logs | AU | yes | no | no | no | yes | yes | no |
---|
Schedule CampaignImage Added |
TSSU | yes | no | no | no | yes | no | no |
|
---|
BU | yes | no | no | no | yes | no | no |
|
---|
Mod | yes | no | no | no | yes | no | no |
|
---|
TS | yes |
---|
Schedule CampaignReportsAUno | yes | yes | no | Image Added |
Communications | AU | yes | no | no |
---|
yesExportImage Added |
SU | yes | no | no | no |
---|
non/anon/a |
|
Mod | yes | no | no | no | yes | no | no |
|
---|
TS | yes | no |
---|
n/aTransactionsAUyes | yes | yes | Image Added |
Events | AU | yes | no | yes | no | yes | yes | no |
---|
yesImage Added |
ExportImage Added |
SU |
---|
yesn/ayesn/ayesn/a | yesyesyesImage Added |
ExportImage Added |
PendingsCampaigns | AU | yes | yes | yes | yes | yes | yes |
---|
yesExportImage Added |
SU |
---|
yesn/ayesn/aModnononononoImage Added |
n/a | Mobile logs | AU | yes | yes | yes | yes | no | Image Added |
Reports | AU | yes | no | no | no | yes | yes | no |
---|
ExportImage Added |
SU | yes | no | no | no |
---|
non/anon/anon/ayesyesyesyesExportImage Added |
Settings | AU | yes |
---|
yesyesyesno | Image Added Edit |
ActionvalueImage Added |
SU | no | no | no | no | no | no | no |
---|
n/an/a | n/ayesyesyesno | Image Added Edit |
Actionvalue Image Added |
Charts | AU | yes |
---|
yesyesyesyesyesn/aImage Added |
SU | yes | no | no | no |
---|
non/aImage Added |
BU | yes | no | no | no |
---|
non/aImage Added |
Mod | yes | no | no | no |
---|
non/aImage Added |
TS | yes |
---|
yesyesyesyesyesn/aImage Added |
Documentation | AU | yes | no | no | no | no | no | no |
---|
API documentation, Manage your ticket, Profile & API KeyImage Added |
SU | yes | no | no | no | no | no | no |
---|
API documentation, Manage your ticketImage Added |
BU | yes | no | no | no | no | no | no |
---|
API documentation, Manage your ticketImage Added |
Mod | yes | no | no | no | no | no | no |
---|
API documentation, Manage your ticketImage Added |
TS | yes |
---|
yesyesyesyesyesyesn/aImage Added |