Variable Name | Variable Description | Backend Key | Default value | Visible on Backoffice |
---|
Burger Menu: Item 1 Title | Title of the menu item for the external website | promo.external.menu.title | Burger Menu: Item 1 Description | Sub-text of the menu item for the external website | promo.external.menu.description | Burger Menu: Item 1 Url | Multilingual link to burger menu item 1 | promo.external.menu.url | Event List: Promo 1 Title | Title of the box in the event list for the external website | promo.external.event.title | Event List: Promo 1 Description | Sub-text of the event list for the external website | promo.external.event.description | Event List: Promo 1 URL | Multilingual link to an external website | promo.external.link | Burger Menu: Item 2 Title | Title of the menu item for the other app | promo.otherapp.menu.title | Burger Menu: Item 2 Description | Sub-text of the menu item for the other app | promo.otherapp.menu.description | Burger Menu: Item 2 Url | Multilingual link to burger menu item 2 | promo.otherapp.menu.url | Event List: Promo 2 Title | Title of the box in the event list for the other app | promo.otherapp.event.title | Event List: Promo 2 Description | Sub-text of the event list for the other app | promo.otherapp.event.description | Event List: Promo 2 URL | Multilingual link to an other app | promo.otherapp.link | App download link in Emails | Multilingual link to branded app | app.dl.link | App name in Emails | Multilingual app name | app.name | Push Notifications at ticket injection content | Content of the push notification recieved at injection | notification.inject.content | Push Notifications at ticket injection title | Title of the push notification recieved at injection | notification.inject.title | Push Notifications transfer recipient content | Content of the push notification recieved by recipient of transfer | notification.received.content | Push Notifications transfer recipient title | Title of the push notification recieved by recipient of transfer | notification.received.title | Push Notifications transfer sender content | Content of the push notification recieved by sender of transfer | notification.sent.content | Push Notifications transfer sender title | Title of the push notification recieved by sender of transfer | notification.sent.title | Push Notifications at ticket deletion content | Content of the push notification recieved when a ticket is deleted | notification.deleted.content | Push Notifications at ticket deletion title | Title of the push notification recieved when a ticket is deleted | notification.deleted.title | Push Notifications at delete content: Resale pending | A ticket for $$event.name$$ has been being resold | notification.deleted.resale-pending.content | Push Notifications at delete title: Resale pending | Ticket being resold | notification.deleted.resale-pending.title | Push Notifications at delete content: Resale cancelled | A reselling ticket for $$event.name$$ has been cancelled | notification.deleted.resale-cancelled.content | Push Notifications at delete title: Resale cancelled | Reselling ticket cancel | notification.deleted.resale-cancelled.title | Push Notifications at delete content: Resold - Resale after distribution to mobile phone resoldnotification..resold.contentPush Notifications at delete title: Resold - Resale after distribution to mobile phone | Ticket resold | notification.deleted.resold.title | | no |
Push Notifications at ticket delete title: |
Blacklist - PNA requests to blacklistCancellation for upselling | Content of the push notification received when ticket is deleted with delete reason |
OTHER_PNA_REQUEST_BLITA_UPSELLING | notification.deleted. |
other_pna_request_blita_upselling.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Blacklist - PNA requests to blacklistCancellation for upselling | Title of the push notification received when ticket is deleted with delete reason |
OTHER_PNA_REQUEST_BLITA_UPSELLING | notification.deleted. |
other_pna_request_bl.contentita_upselling.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Blacklist - Security requests to blacklistCancellation on customer request | Content of the push notification received when ticket is deleted with delete reason |
OTHERSECURITY_BLothersecurity_bl.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Blacklist - Security requests to blacklistCancellation on customer request | Title of the push notification received when ticket is deleted with delete reason |
OTHERSECURITY_BLothersecurity_bl.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Cancellation for customer name changeCancelled - Refunded | Content of the push notification received when ticket is deleted with delete reason |
ITA_CUST_NAME_CHANGEREFUNDED | notification.deleted. |
ita_cust_name_changerefunded.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Cancellation for customer name changeCancelled - Refunded | Title of the push notification received when ticket is deleted with delete reason |
ITA_CUST_NAME_CHANGEREFUNDED | notification.deleted |
.ita_cust_name_change.content.refunded.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Cancellation for service reasonChange card number | Content of the push notification received when ticket is deleted with delete reason |
ITASERVICE_REASONRFID | notification.deleted. |
itaservice_reasonrfid.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Cancellation for service reasonChange card number | Title of the push notification received when ticket is deleted with delete reason |
ITASERVICE_REASONRFID | notification.deleted. |
itaservice_reasonrfid.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Cancellation for theft/ lossEvent cancellation | Content of the push notification received when ticket is deleted with delete reason ITA_ |
THEFTLOSSCANCELLATION | notification.deleted.ita_ |
theftlosscancellation.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Cancellation for theft/ lossEvent cancellation | Title of the push notification received when ticket is deleted with delete reason ITA_ |
THEFTLOSSCANCELLATION | notification.deleted.ita_ |
theftlosscancellation.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Cancellation for upsellingForbidden | Content of the push notification received when ticket is deleted with delete reason |
ITA_UPSELLINGFORBIDDEN | notification.deleted. |
ita_upsellingforbidden.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Cancellation for upsellingForbidden | Title of the push notification received when ticket is deleted with delete reason |
ITA_UPSELLINGFORBIDDEN | notification.deleted. |
ita_upsellingforbidden.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Cancellation on customer requestInvalid print | Content of the push notification received when ticket is deleted with delete reason ITA_ |
CUSTOMERREQUESTPRINT | notification.deleted.ita_ |
customerrequestprint.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Cancellation on customer requestInvalid print | Title of the push notification received when ticket is deleted with delete reason ITA_ |
CUSTOMERREQUESTPRINT | notification.deleted.ita_ |
customerrequestprint.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Cancelled - RefundedLoss - Courier failure situation unclear | Content of the push notification received when ticket is deleted with delete reason |
REFUNDEDLOSS_COURIER_FAILURE | notification.deleted. |
refunded.titleloss_courier_failure.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Cancelled - RefundedLoss - Courier failure situation unclear | Title of the push notification received when ticket is deleted with delete reason |
REFUNDEDLOSS_COURIER_FAILURE | notification.deleted. |
refundedloss_courier_failure.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Cancelled by EBOLoss - Return back to organization distribution | Content of the push notification received when ticket is deleted with delete reason |
EBOCANCELLEDDISTRIBUTION | notification.deleted. |
ebocancelleddistribution.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Cancelled by EBOLoss - Return back to organization distribution | Title of the push notification received when ticket is deleted with delete reason |
EBOCANCELLEDDISTRIBUTION | notification.deleted. |
ebocancelleddistribution.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Change card numberMobile take back | Content of the push notification received when ticket is deleted with delete reason |
CHANGERFIDBACK | notification.deleted. |
changerfidback.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Change card numberMobile take back | Title of the push notification received when ticket is deleted with delete reason |
CHANGERFIDBACK | notification.deleted. |
changerfidback.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Event cancellationOther cause | Content of the push notification received when ticket is deleted with delete reason |
ITA_EVENT_CANCELLATIONOTHER | notification.deleted. |
ita_event_cancellationother.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Event cancellationOther cause | Title of the push notification received when ticket is deleted with delete reason |
ITA_EVENT_CANCELLATIONOTHER | notification.deleted. |
ita_event_cancellation.contentother.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
ForbiddenPrinting issue-Low printing quality or paper jam | Content of the push notification received when ticket is deleted with delete reason |
FORBIDDENPRINT_KO | notification.deleted. |
forbidden.titleprint_ko.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
ForbiddenPrinting issue-Low printing quality or paper jam | Title of the push notification received when ticket is deleted with delete reason |
FORBIDDENPRINT_KO | notification.deleted. |
forbiddenprint_ko.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Invalid printReprint | Content of the push notification received when ticket is deleted with delete reason |
ITA_INVALID_PRINTREPRINT | notification.deleted. |
ita_invalid_printreprint.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Invalid printReprint | Title of the push notification received when ticket is deleted with delete reason |
ITA_INVALID_PRINTREPRINT | notification.deleted. |
ita_invalid_printreprint.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Loss - Courier failure situation unclearReprint - App not working, change to paper ticket | Content of the push notification received when ticket is deleted with delete reason |
LOSSCOURIERFAILUREPAPER | notification.deleted. |
losscourierfailure.titlepaper.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Loss - Courier failure situation unclearReprint - App not working, change to paper ticket | Title of the push notification received when ticket is deleted with delete reason |
LOSSCOURIERFAILUREPAPER | notification.deleted. |
losscourierfailurepaper.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Loss - Return back to organization distributionReprint - Customer requests change to mobile ticket | Content of the push notification received when ticket is deleted with delete reason |
LOSSRETURNDISTRIBUTIONMOBILE | notification.deleted. |
lossreturndistributionmobile.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Loss - Return back to organization distributionReprint - Customer requests change to mobile ticket | Title of the push notification received when ticket is deleted with delete reason |
LOSSRETURNDISTRIBUTIONMOBILE | notification.deleted. |
lossreturndistributionmobile.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Mobile take backReprint - Customer requests change to paper ticket | Content of the push notification received when ticket is deleted with delete reason |
MOBILETAKEBACKPAPER | notification.deleted. |
mobiletakebackpaper.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Mobile take backReprint - Customer requests change to paper ticket | Title of the push notification received when ticket is deleted with delete reason |
MOBILETAKEBACKPAPER | notification.deleted. |
mobiletakebackpaper.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Other causeReprint - Destroyed or unreadable barcode | Content of the push notification received when ticket is deleted with delete reason |
OTHERREPRINT_DAMAGED | notification.deleted. |
otherPush Notifications at ticket delete content: Other cause | Title of the push notification received when ticket is deleted with delete reason OTHER | notification.deleted.other.content |
Push Notifications at ticket delete |
title Printing issue-Low printing quality or paper jamContent Reprint - Destroyed or unreadable barcode | Title of the push notification received when ticket is deleted with delete reason |
PRINTKODAMAGED | notification.deleted. |
print_ko.titlereprint_damaged.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete |
content Printing issue-Low printing quality or paper jamReprint - Organization requests change to mobile ticket | Content |
Title of the push notification received when ticket is deleted with delete reason |
PRINTKOMOBILE | notification.deleted. |
printko.contentmobile.title | Ticket deleted | yes |
Push Notifications at ticket delete |
titleContent - Organization requests change to mobile ticket | Title of the push notification received when ticket is deleted with delete reason REPRINT_ORG_MOBILE | notification.deleted.reprint |
.title_org_mobile.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete |
content- Organization requests change to paper ticket | Content |
Title of the push notification received when ticket is deleted with delete reason REPRINT_ORG_PAPER | notification.deleted.reprint |
.content_org_paper.title | Ticket deleted | yes |
Push Notifications at ticket delete |
title App not working, Organization requests change to paper ticket |
Content Title of the push notification received when ticket is deleted with delete reason REPRINT_ |
APPORG_PAPER | notification.deleted.reprint_ |
apptitlecontent | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete |
content App not working, change to paper ticketTitle PNA requests to on-site collection | Content of the push notification received when ticket is deleted with delete reason REPRINT_PNA_ |
APPPAPERSITE | notification.deleted.reprint_ |
apppaper.contentsite.title | Ticket deleted | yes |
Push Notifications at ticket delete |
title Customer change to mobile ticketContent to on-site collection | Title of the push notification received when ticket is deleted with delete reason REPRINT_PNA_ |
CONTACTMOBILESITE | notification.deleted.reprint |
_contact_mobile.title_pna_on_site.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete |
content Customer requests change to mobile ticketTitle Reseating after distribution | Content of the push notification received when ticket is deleted with delete reason REPRINT_ |
CONTACT_MOBILERESEAT | notification.deleted.reprint_ |
contact_mobile.contentreseat.title | Ticket deleted | yes |
Push Notifications at ticket delete |
title Customer requests change to paper ticketContent Reseating after distribution | Title of the push notification received when ticket is deleted with delete reason REPRINT_ |
CONTACT_PAPERRESEAT | notification.deleted.reprint_ |
contact_paper.titlereseat.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete |
content: Reprint - Customer requests change to paper ticketTitle title: Reseating | Content of the push notification received when ticket is deleted with delete reason |
REPRINT_CONTACT_PAPERRESEAT | notification.deleted. |
reprint_contact_paper.contentreseat.title | Ticket deleted | no |
Push Notifications at ticket delete |
title: Reprint - Destroyed or unreadable barcodeContent content: Reseating | Title of the push notification received when ticket is deleted with delete reason |
REPRINT_DAMAGEDRESEAT | notification.deleted. |
reprint_damaged.titlereseat.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete |
content Reprint - Destroyed or unreadable barcodeStolen - Ticket stolen | Content |
Title of the push notification received when ticket is deleted with delete reason |
REPRINT_DAMAGEDTHEFT | notification.deleted. |
reprint_damaged.contenttheft.title | Ticket deleted | yes |
Push Notifications at ticket delete |
title Reprint - Organization requests change to mobile ticketContent Stolen - Ticket stolen | Title of the push notification received when ticket is deleted with delete reason |
REPRINT_ORG_MOBILETHEFT | notification.deleted. |
reprint_org_mobile.titletheft.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete |
content: Reprint - Organization requests change to mobile ticketTitle title: Ticket loss | Content of the push notification received when ticket is deleted with delete |
reason REPRINT_ORG_MOBILEreason LOSS | notification.deleted. |
reprint_org_mobile.contentloss.title | Ticket deleted | no |
Push Notifications at ticket delete |
title: Reprint - Organization requests change to paper ticketContent content: Ticket loss | Title of the push notification received when ticket is deleted with delete reason |
REPRINT_ORG_PAPER.reprint_org_paper.title.loss.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete |
content: Reprint - Organization requests change to paper ticketTitle title: Transaction not completed | Content of the push notification received when ticket is deleted with delete reason |
REPRINTORGPAPERCOMPLETED | notification.deleted. |
reprintorgpaper.contentcompleted.title | Ticket deleted | no |
Push Notifications at ticket delete |
title: Reprint - PNA requests to on-site collectionContent content: Transaction not completed | Title of the push notification received when ticket is deleted with delete reason |
REPRINTPNAONSITECOMPLETED | notification.deleted. |
reprintpnaon_site.titlenot_completed.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete |
content: Reprint - PNA requests to on-site collectionTitle title: Wrong data | Content of the push notification received when ticket is deleted with delete reason |
REPRINTPNAON_SITEDATA | notification.deleted. |
reprintpnaon_site.contentdata.title | Ticket deleted | no |
Push Notifications at ticket delete |
title: Reprint - Reseating after distributionContent content: Wrong data | Title of the push notification received when ticket is deleted with delete reason |
REPRINTRESEATDATA | notification.deleted. |
reprint_reseat.titleita_wrong_data.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket |
delete content: Reprint - Reseating after distributionTitle activation content | Content of the push notification received when a ticket is |
deleted with delete reason REPRINT_RESEATdeleted.reprint_reseat.contentactivated.content | A ticket for $$event.name$$ has been activated | yes |
Push Notifications at ticket |
delete : ReseatingContent Title of the push notification received when a ticket is |
deleted with delete reason RESEATdeleted.reseatactivated.title | Ticket activated | yes |
Push Notifications at |
ticket delete transfer cancelation content |
: ReseatingTitle Content of the push notification received when |
ticket is deleted with delete reason RESEATa transfer is canceled by sender | notification. |
deleted.reseat.contentcancel.content | The transfer of the ticket "$$event.name$$" has been cancelled | yes |
Push Notifications at |
ticket delete title: Stolen - Ticket stolenContent transfer cancelation title | Title of the push notification received when |
ticket is deleted with delete reason THEFTa transfer is canceled by sender | notification. |
deleted.theftcancel.title | Ticket Transfer Cancelled | yes |
Push Notifications at ticket |
delete : Stolen - Ticket stolenTitle Content of the push notification received when a ticket |
is deleted with delete reason THEFT's information is updated by organizer | notification. |
deletedtheftticket.content | Your ticket for $$event.name$$ has been updated | yes |
Push Notifications at ticket |
delete : Ticket lossContent Title of the push notification received when a ticket |
is deleted with delete reason LOSS's information is updated by organizer | notification. |
deletedlossticket.title | Ticket Updated | yes |
Push Notifications at |
ticket delete content: Ticket losstransfer accept title | Title of the push notification received by sender when |
ticket is deleted with delete reason LOSStransfer is accepted by the receiver | notification.acknowledge. |
deleted.loss.contentaccepted.title | Ticket Transfer Accepted | yes |
Push Notifications at |
ticket delete title: Transaction not completedtransfer accept content | Content of the push notification received by sender when |
ticket is deleted with delete reason ITA_TRANS_NOT_COMPLETEDtransfer is accepted by the receiver | notification.acknowledge.accepted.content | The ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$ | yes |
Push Notifications at transfer reject title |
notification.deleted.ita_trans_not_completed.title | Push Notifications at ticket delete content: Transaction not completed | Title of the push notification received by sender when |
ticket is deleted with delete reason ITA_TRANS_NOT_COMPLETEDtransfer is rejected by the receiver | notification. |
deleted.ita_trans_not_completed.contentacknowledge.rejected.title | Ticket Transfer Rejected | yes |
Push Notifications at |
ticket delete title: Wrong datatransfer reject content | Content of the push notification received by sender when |
ticket is deleted with delete reason ITA_WRONG_DATAnotification.deleted.ita_wrong_data.title | transfer is rejected by the receiver | notification.acknowledge.rejected.content | The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$ | yes |
Push Notifications at transfer have been auto_canceled successfully title |
Push Notifications at ticket delete content: Wrong data | Title of the push notification received by sender when |
ticket is deleted with delete reason ITA_WRONG_DATAtransfer is auto canceled by TIXNGO system | notification. |
deleted.ita_wrong_data.contentPush Notifications at ticket activation information.automaticallycancel.title | Ticket is canceled | yes |
Push Notifications at transfer have been auto_canceled successfully content | Content of the push notification |
recieved when a ticket is activatedreceived by sender when transfer is auto canceled by TIXGO system | notification. |
activatedinformation.automaticallycancel.content |
Push Notifications at ticket activation Your ticket transfer for $$event.name$$ is canceled | yes |
Push Notification at session logout title | Title of the push notification |
recieved when a ticket is activatedreceived by a user at session logout | notification. |
activatedlogout.title | Logout from device | yes |
Push |
Notifications transfer cancelation session logout content | Content of the push notification |
recieved when a transfer is canceled by senderreceived by a user at session logout | notification. |
cancelPush Notifications at transfer cancelation You have been successfully logged out | yes |
Push Notification to initiate logout of session title | Title of the push notification |
recieved when a transfer is canceled by sendernotification.cancel.title | Push Notifications at ticket update received by a user at force logout by security rules | notification.logout.force.title | New connection on your account | yes |
Push Notification to initiate logout of session content | Content of the push notification received |
when a ticket's information is updated by organizerby a user at force logout by security rules | notification. |
updateticketPush Notifications at ticket update title | Title of the push notification received when a ticket's information is updated by organizer | notification.update.ticket.title | Push Notifications at transfer accept title | Title of the push notification received by sender when transfer is accepted by the receiver | notification.acknowledge.accepted.title | Push Notifications at transfer accept content | Content of the push notification received by sender when transfer is accepted by the receiver | notification.acknowledge.accepted.content | Push Notifications at transfer reject title | Title of the push notification received by sender when transfer is rejected by the receiver | notification.acknowledge.rejected.title | Push Notifications at transfer reject content | Content of the push notification received by sender when transfer is rejected by the receiver | notification.acknowledge.rejected.content | Push Notifications at transfer have been auto_canceled successfully title | Title of the push notification received by sender when transfer is auto canceled by TIXNGO system | notification.information.automaticallycancel.title | Push Notifications at transfer have been auto_canceled successfully content | Content of the push notification received by sender when transfer is auto canceled by TIXGO system | notification.information.automaticallycancel.content | Push Notification at session logout title | Title of the push notification received by a user at session logout | notification.logout.title | Push Notification at session logout content | Content of the push notification received by a user at session logout | notification.logout.content | Email subject at ticket injection | Email subject received by initial spectator when a ticket is injected | email.invitation.inject.subject | Email body at ticket injection | Email body received by initial spectator when a ticket is injected | email.invitation.inject.body | Email subject at ticket transfer to unknown account | Email subject received by recipient of transfer when account is not in TIXNGO system | email.invitation.approval.subject | Email body at ticket transfer to unknown account | Email body received by recipient of transfer when account is not in TIXNGO system | email.invitation.approval.body | Email subject at ticket transfer to known account | Email subject received by recipient of transfer when account is already in TIXNGO system | email.information.approval.subject | Email body at ticket transfer to known account | Email body received by recipient of transfer when account is already in TIXNGO system | email.information.approval.body | Email subject at ticket transfer cancellation | Email subject received by recipient of transfer when transfer is cancelled | email.information.cancel.subject | Email body at ticket transfer cancellation | Email body received by recipient of transfer when transfer is cancelled | email.information.cancel.body | Email subject for reminders | Email subject received when spectator gets a reminder (has not downloaded his ticket yet) | email.reminder.subject | Email body for reminders | Email body received when spectator gets a reminder (has not downloaded his ticket yet) | email.reminder.body | Email subject at ticket deletion | Email subject received by spectator when a ticket is deleted | email.delete.subject | Email body at ticket deletion | Email body received by spectator when a ticket is deleted | email.delete.body | Email subject at transfer has been auto_canceled successfully (to recipients) | Email subject received by spectator(transfer receiver) when a ticket is auto_canceled | email.information.automaticallycancel.recipient.subject | Email body at transfer has been auto_canceled successfully (to recipients) | Email body received by spectator(transfer receiver) when a ticket is auto_canceled | email.information.automaticallycancel.recipient.body | Email subject at transfer has been auto_canceled successfully (to senders) | Email subject received by spectator(transfer sender) when a ticket is auto_canceled | email.information.automaticallycancel.sender.subject | Email body at transfer has been auto_canceled successfully (to senders) | Email body received by spectator(transfer sender) when a ticket is auto_canceled | email.information.automaticallycancel.sender.body | Email subject for activation code of spectator without ticket | Email subject received by spectator when this spectator is using pin code to login and not yet have a ticket in their wallet | email.account.activation.noticket.subject | | Another device connected to your account and you will be disconnected | yes |
Email subject at ticket injection | Email subject received by initial spectator when a ticket is injected | email.invitation.inject.subject | Refer: How to configure Notification & Email Templates | yes |
Email body at ticket injection | Email body received by initial spectator when a ticket is injected | email.invitation.inject.body | Refer: How to configure Notification & Email Templates | yes |
Email subject at ticket transfer to unknown account | Email subject received by recipient of transfer when account is not in TIXNGO system | email.invitation.approval.subject | Refer: How to configure Notification & Email Templates | yes |
Email body at ticket transfer to unknown account | Email body received by recipient of transfer when account is not in TIXNGO system | email.invitation.approval.body | Refer: How to configure Notification & Email Templates | yes |
Email subject at ticket transfer to known account | Email subject received by recipient of transfer when account is already in TIXNGO system | email.information.approval.subject | Refer: How to configure Notification & Email Templates | yes |
Email body at ticket transfer to known account | Email body received by recipient of transfer when account is already in TIXNGO system | email.information.approval.body | Refer: How to configure Notification & Email Templates | yes |
Email subject at ticket transfer cancellation | Email subject received by recipient of transfer when transfer is cancelled | email.information.cancel.subject | Refer: How to configure Notification & Email Templates | yes |
Email body at ticket transfer cancellation | Email body received by recipient of transfer when transfer is cancelled | email.information.cancel.body | Refer: How to configure Notification & Email Templates | yes |
Email subject for reminders | Email subject received when spectator gets a reminder (has not downloaded his ticket yet) | email.reminder.subject | Refer: How to configure Notification & Email Templates | yes |
Email body for reminders | Email body received when spectator gets a reminder (has not downloaded his ticket yet) | email.reminder.body | Refer: How to configure Notification & Email Templates | yes |
Email subject at ticket deletion | Email subject received by spectator when a ticket is deleted | email.delete.subject | Refer: How to configure Notification & Email Templates | yes |
Email body at ticket deletion | Email body received by spectator when a ticket is deleted | email.delete.body | Refer: How to configure Notification & Email Templates | yes |
Email subject at transfer has been auto_canceled successfully (to recipients) | Email subject received by spectator(transfer receiver) when a ticket is auto_canceled | email.information.automaticallycancel.recipient.subject | Refer: How to configure Notification & Email Templates | yes |
Email body at transfer has been auto_canceled successfully (to recipients) | Email body received by spectator(transfer receiver) when a ticket is auto_canceled | email.information.automaticallycancel.recipient.body | Refer: How to configure Notification & Email Templates | yes |
Email subject at transfer has been auto_canceled successfully (to senders) | Email subject received by spectator(transfer sender) when a ticket is auto_canceled | email.information.automaticallycancel.sender.subject | Refer: How to configure Notification & Email Templates | yes |
Email body at transfer has been auto_canceled successfully (to senders) | Email body received by spectator(transfer sender) when a ticket is auto_canceled | email.information.automaticallycancel.sender.body | Refer: How to configure Notification & Email Templates | yes |
Email subject for activation code of spectator without ticket | Email subject received by spectator when this spectator is using pin code to login and not yet have a ticket in their wallet | email.account.activation.noticket.subject | Refer: How to configure Notification & Email Templates | yes |
Email body for activation code of spectator without ticket | Email body received by spectator when this spectator is using pin code to login and not yet have a ticket in their wallet | email.account.activation.noticket.body | Refer: How to configure Notification & Email Templates | yes |
Email subject for activation code of spectator with ticket | Email subject received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their wallet | email.account.activation.subject | Refer: How to configure Notification & Email Templates | yes |
Email body for activation code of spectator with ticket | Email body received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their wallet | email.account.activation.body | Refer: How to configure Notification & Email Templates | yes |
Account deletion URL | If a user change Account deletion mode to "Manage by Organizer" he or she must provide the Account deletion URL here, spectators will be redirected to this link when they click on "Delete my account" on the mobile ticket app | account.deletion.url | https://r.tixngo.io/account-deletion/p5/index.html | yes |
Email subject sent to recipient when ticket transfer to Unknown account (single email for bulk tickets) | Email subject sent to recipient when ticket transfer to an unregistered account | email.invitation.bulk.approval.subject | Refer: How to configure Notification & Email Templates | yes |
Email body sent to recipient when ticket transfer to Unknown account (single email for bulk tickets) | Email body sent to recipient when ticket transfer to an unregistered account | email.invitation.bulk.approval.body | Refer: How to configure Notification & Email Templates | yes |
Email subject sent to recipient when ticket transfer to Known account (single email for bulk tickets) | Email subject sent to recipient when ticket transfer to an already registered account | email.information.bulk.approval.subject | Refer: How to configure Notification & Email Templates | yes |
Email body sent to recipient when ticket transfer to Known account (single email for bulk tickets) | Email body sent to recipient when ticket transfer to an already registered account | email.information.bulk.approval.body | Refer: How to configure Notification & Email Templates | yes |
Email subject sent to sender when ticket transfer delivered successfully |
Email body for activation code of spectator without ticket | Email body received by spectator when this spectator is using pin code to login and not yet have a ticket in their wallet | email.account.activation.noticket.body | Email subject for activation code of spectator with ticket | Email subject received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their wallet | email.account.activation.subject | Email body for activation code of spectator with ticket | Email body received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their wallet | email.account.activation.body | Account deletion URL | If a user change Account deletion mode to "Manage by Organizer" he or she must provide the Account deletion URL here, spectators will be redirected to this link when they click on "Delete my account" on the mobile ticket app | account.deletion.url | Email subject sent to recipient when ticket transfer to Unknown account (single email for bulk tickets) | Email subject sent to |
recipient sender when ticket transfer |
to an unregistered accountdelivered successfully (recipient accepted and downloaded the tickets) | email. |
invitation.approval recipient sender when ticket transfer |
to Unknown account delivered successfully (single email for bulk tickets) | Email body sent to |
recipient sender when ticket transfer |
to an unregistered accountdelivered successfully (recipient accepted and downloaded the tickets) | email.sent. |
invitation.approval to Known account cancel by sender (single email for bulk tickets) | Email subject sent to recipient of transfer when |
ticket transfer to an already registered accountthe transfer is cancelled by sender | email.information.bulk. |
approval to Known account cancel by sender (single email for bulk tickets) | Email body sent to recipient of transfer when |
ticket transfer to an already registered accountthe transfer is cancelled by sender | email.information.bulk. |
approval sender when ticket transfer delivered successfully (single email for bulk ticketsspectator for account deletion confirmation If the email address has valid future mobile tickets (the confirmation link is valid for 24 hours) | Email subject sent |
to sender when ticket transfer delivered successfully (recipient accepted and downloaded the tickets)to spectator to prompt & confirm the deletion intent - If the email address has valid future mobile tickets
- Confirmation link is valid for 24 hours
| email.account.deletion.confirmation.subject | Refer: How to configure Notification & Email Templates |
|
Email body sent to spectator for account deletion confirmation If the email address has valid future mobile tickets (the confirmation link is valid for 24 hours) | Email body sent to spectator to prompt & confirm the deletion intent - If the email address has valid future mobile tickets
- Confirmation link is valid for 24 hours
| email.account.deletion.confirmation.body | Refer: How to configure Notification & Email Templates |
|
Email subject sent to spectator to confirm that their account has been deleted for following cases: • If no valid future mobile tickets are associated with the email address. • Mobile user clicks on the confirmation link before its expired. | Email subject sent to spectator to confirm the finalization of the deletion of his/her account - If no valid future mobile tickets are associated with the email address
- Mobile user clicks on the confirmation link before its expired
| email.account.deleted.subject | Refer: How to configure Notification & Email Templates |
|
Email body sent to spectator to confirm that their account has been deleted for following cases: • If no valid future mobile tickets are associated with the email address. • Mobile user clicks on the confirmation link before its expired. | Email body sent to spectator to confirm the finalization of the deletion of his/her account - If no valid future mobile tickets are associated with the email address
- Mobile user clicks on the confirmation link before its expired
| email.account.deleted.body | Refer: How to configure Notification & Email Templates |
email.sent.sender.bulk.subject | Email body sent to sender when ticket transfer delivered successfully (single email for bulk tickets) | Email body sent to sender when ticket transfer delivered successfully (recipient accepted and downloaded the tickets) | email.sent.sender.bulk.body | Email subject sent to recipient when ticket transfer cancel by sender (single email for bulk tickets) | Email subject sent to recipient of transfer when the transfer is cancelled by sender | email.information.bulk.cancel.subject | Email body sent to recipient when ticket transfer cancel by sender (single email for bulk tickets) | Email body sent to recipient of transfer when the transfer is cancelled by sender | email.information.bulk.cancel.body