Page tree

Page History

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

This page gives an overview of how to create a new user account on Backoffice and the access permission of each role.

Table of Contents

How to create a new account:

...

  1. Read privileges means ability to view a given page or a given information on the Backoffice
  2. Create privileges means ability to create a new information on the Backoffice.
    Example: create a new single ticket, create a new notification campaign...
  3. Update privileges means ability to update an existing information on the Backoffice.
    Example: update ticket details, update event details...
  4. Delete privileges means ability to delete an existing information on the Backoffice.
    Example: delete a ticket
  5. Search privileges means ability to execute a search on the Backoffice
    Example: search for a ticket ID, a spectator...
  6. Export privileges means ability to export data from Backoffice
    Example: export data from Ticket list page
  7. Execute privileges: ability to execute an action
    Example: resend communications...

Pre defined roles:

  1. admin-user ADMIN (AU): has all the privileges listed below.
  2. support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
  3. basic-user BASIC (BU): has all SU privileges + Delete ticket.
  4. moderator MODERATOR (Mod): has all BU privileges + Notification Campaigns
  5. TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account

Detailed privileges for each role:


Pages


Role

Access to the pages
Pages / views 

Role
Show action icons/button
readcreateupdatedeletesearchexport
re-executeShow Icons
resend
Organizer profile
/ api
& API keyAUyesnononononono
SUnonononononono
BUnonononononono
Modnonononononono
TSnonononononono
Manage accountAUyesyesyesyes
yes
nonoyes
n/a

Image Added

SUnonononononono
n/a

BUnononono
BU
nonono
Modnononono
n/a
no
Mod
nono
TSnononononono
n/a
no
Support
->Spectator

> Spectator
AUyes
yes
no
yes
no
yes
noyes
yes
noyes
Resend

Image Added

SUyesnonono
no
yesno
no
yes
Resend

Image Added

BUyesnonono
no
yesno
no
yes
Resend

Image Added

Modyesnononoyesnoyes

Image Added

TSyesnononoyesno
Resend
yes

Image Added

Support
->Ticket

> Ticket
AUyes
yes
noyes
yes
noyes
yes
no
yes
no

Image Added Ticket transfer rules

n/a

SUyesnonono
no
yesnono
n/a

BUyesnononoyesnono
Modyesno
n/a
no
Mod
noyesnono
TSyesnoyesnoyesnono
n/a

Image Added Ticket transfer rules

TicketsAUyesnoyesyesyesyes
yes
no
yesEdit, Delete, Transfer, Export, Export Ticket Details

Image Added

Image Added

SUyesnonono
no
yesnono
n/a

Image Added

BUyesnonoyes
no
yesnono
Delete

Image Added

Modyesnonoyesyesnono
no

Image Added

Delete
TS
Ticket Injection
yes
AU
noyesyesyesyesno

Image Added

Image Added

Bulk updateAUyesnoyesnoyes
Inject
nono

Image AddedImage AddedImage Added

SUnonononononono
n/a

BUnonononononono
n/a

Modnonononononono
n/a

TS
Events
yes
AU
noyesnoyesnono

Image AddedImage AddedImage Added

InjectionAUyesyesnonoyes
yes
no
yesExport, Edit, Questionnaire, Security info (pin), Beacon Information
no

Image Added

SUnonononononono
BU
n/a
no
BU
nononononono
Modnono
n/a
no
Mod
nononono
TSyesyesnonoyesnono
n/a

Image Added

CSV Injection
Spectators
AUyesyesnononoyesno

Image AddedImage Added

SUnonononononono
BUnonononononono
Modnonononononono
TSyesyesnononoyesno

Image AddedImage Added

TransactionAUyes
Export, Delete Sessions
nononoyes
SU
yesno
no

Image Added

SUyesnononoyesno
Delete Sessions
no
BUyesnononoyesnono
Modyesno
Delete Sessions
no
Mod
noyesnono
TSyesnononoyesyesno
Delete Sessions

Image Added

Communications
PendingsAUyes
yes
no
yes
no
yes
noyesyes
yes
no
Export, Resend

Image Added

SUyesnonono
no
yesnono
n/a

BUyesnononoyesnono
Modyesno
n/a
no
Mod
noyesnono
TSyesnononoyesyesno
n/aCommunications -> Notification Campaigns

Image Added

Privilege InstancesAUyesnoyesyesyesyesno

Image Added

SUyesno
yes
no
Schedule Campaign
no
SU
yesnono
BUyesnononoyesnono
n/a

Mod
BU
yesnononoyesnono
TSyesnoyesyesyesyesno
n/a

Image Added

Spectators ListAU
Mod
yesnonoyesyesyesno

Image Added

SUyesnononoyesnono

Image Added

BUyes
Schedule Campaign
no
Reports
no
AU
noyesnono

Image Added

Modyesnononoyesnono

Image Added

TSyesnonoyesyesyes
Export
no

Image Added

Mobile LogsAU
SU
yesnononoyesyesno

Image Added

SUyesnonono
yesnono
n/a

BUyesnononoyesnono
Modyesno
n/a
no
Mod
noyesnono
TSyesnononoyesyesno
n/a

Image Added

Transactions
CommunicationsAUyes
yes
no
yes
no
yes
noyesyesyes
Export

Image Added

SUyesnonono
no
yesnono
n/a

BUyesnonono
no
yesnono
n/a

Modyesnononoyesnono
TSyesno
n/a
no
Pendings
no
AU
yesyesyes

Image Added

EventsAUyesnoyesnoyesyesno
yes

Image Added

Export

Image Added

SU
nonononononono
BUnonononononono
Modnononono
yes
nonono
TSyesnoyesnoyesyesno
n/aBUyes

Image Added

Image Added

CampaignsAUyesyesyesyesyesyesno

Image Added

SU
nononononono
n/a
no
Mod

BU
yes
nonononononono
n/aMobile logsAUyes

Modyesyesyesyesyesyesno

Image Added

TSyesyesyesyesyesyesno
Export

Image Added

Reports
SU
AUyesnononoyesyesno

Image Added

SUyesnonono
n/a
yesnono
BUyesnononoyesnono
Modyesno
n/a
no
Mod
noyesnono
TSyesnononoyesyesno
n/a

Image Added

SettingsAUyes
yes
noyes
yes
noyesyes
yes
no

Image Added Edit

Action

valueImage Added

SUnonononononono
n/a

BUnonononononono
n/a

Modnonononononono
n/a

TS
Charts
yes
AU
noyesnoyesyesno

Image Added Edit value
Image Added

ChartsAUyesnononoyes
yes
no
yes
no
n/a

Image Added

SUyesnonono
no
yesnono
n/a

Image Added

BUyesnononoyesnono

Image Added

Modyesno
n/a
no
Mod
noyesnono

Image Added

TSyesnononoyesnono
n/a

Image Added

DocumentationAUyesnononononono
API documentation, Manage your ticket, Profile & API Key

Image Added

SUyesnononononono
API documentation, Manage your ticket

Image Added

BUyesnononononono
API documentation, Manage your ticket

Image Added

Modyesnononononono

Image Added

TSyesnononononono
API documentation, Manage your ticket

Image Added