This page gives an overview of how to create a new user account on Backoffice and the access permission of each role.
How to create a new account:
...
- Read privileges means ability to view a given page or a given information on the Backoffice
- Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign... - Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details... - Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket - Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator... - Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page - Execute privileges: ability to execute an action
Example: resend communications...
Pre defined roles:
- admin-user ADMIN (AU): has all the privileges listed below.
- support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
- basic-user BASIC (BU): has all SU privileges + Delete ticket.
- moderator MODERATOR (Mod): has all BU privileges + Notification Campaigns
- TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account
Detailed privileges for each role:
Pages | Role
| Access to the pages |
---|
Pages / views | RoleShow action icons/button |
---|
read | create | update | delete | search | export |
---|
re-execute | Show Icons | / api & API key | AU | yes | no | no | no | no | no | no |
|
---|
SU | no | no | no | no | no | no | no |
|
---|
BU | no | no | no | no | no | no | no |
|
---|
Mod | no | no | no | no | no | no | no |
|
---|
TS | no | no | no | no | no | no | no |
|
---|
Manage account | AU | yes | yes | yes | yes |
---|
yesn/aImage Added |
SU | no | no | no | no | no | no | no |
---|
n/a | BUn/aModn/a->SpectatoryesyesyesyesResendImage Added |
SU | yes | no | no | no |
---|
nonoResendImage Added |
BU | yes | no | no | no |
---|
nonoResendImage Added |
Mod | yes | no | no | no | yes | no | yes | Image Added |
---|
TS | yes | no | no | no | yes | no |
---|
Resendyes | Image Added |
Support |
---|
->Ticketyesyesyesyes | no | Image Added Ticket transfer rules |
n/anon/a |
|
BU | yes | no | no | no | yes | no | no |
|
---|
Mod | yes | no |
---|
n/aModno | yes | no | no |
|
TS | yes | no | yes | no | yes | no | no |
---|
n/aImage Added Ticket transfer rules |
Tickets | AU | yes | no | yes | yes | yes | yes |
---|
yesyes | Edit, Delete, Transfer, Export, Export Ticket DetailsImage Added Image Added |
SU | yes | no | no | no |
---|
non/aImage Added |
BU | yes | no | no | yes |
---|
noDeleteImage Added |
Mod | yes | no | no | yes | yes | no | no |
---|
noImage Added |
DeleteTicket InjectionAUno | yes | yes | yes | yes | no | Image Added Image Added |
Bulk update | AU | yes | no | yes | no | yes |
---|
Injectn/an/an/aEventsAUno | yes | no | yes | no | no | |
Injection | AU | yes | yes | no | no | yes |
---|
yesyes | Export, Edit, Questionnaire, Security info (pin), Beacon Informationno | Image Added |
SU | no | no | no | no | no | no | no |
|
---|
BU |
---|
n/aBUn/aModno | no | no | no |
|
TS | yes | yes | no | no | yes | no | no |
---|
n/a | Image Added |
CSV Injection |
---|
SpectatorsExport, Delete Sessions | SUnoImage Added |
SU | yes | no | no | no | yes | no |
---|
Delete Sessionsno |
|
BU | yes | no | no | no | yes | no | no |
|
---|
Mod | yes | no |
---|
Delete SessionsModno | yes | no | no |
|
TS | yes | no | no | no | yes | yes | no |
---|
Delete SessionsImage Added |
CommunicationsyesyesyesyesExport, ResendImage Added |
SU | yes | no | no | no |
---|
non/a |
|
BU | yes | no | no | no | yes | no | no |
|
---|
Mod | yes | no |
---|
n/aModno | yes | no | no |
|
TS | yes | no | no | no | yes | yes | no |
---|
n/a | Communications -> Notification CampaignsImage Added |
Privilege Instances | AU | yes | no | yes | yes | yes | yes | no | Image Added |
---|
SU | yes | no |
---|
yesSchedule CampaignSUyes | no | no |
|
BU | yes | no | no | no | yes | no | no |
---|
n/aBUyes | no | no | no | yes | no | no |
|
TS | yes | no | yes | yes | yes | yes | no |
---|
n/a | | Image Added |
Spectators List | AU |
---|
Mod | yes | no | no | yes | yes | yes | no | Image Added |
---|
SU | yes | no | no | no | yes | no | no | Image Added |
---|
BU | yes |
---|
Schedule CampaignReportsAUno | yes | no | no | Image Added |
Mod | yes | no | no | no | yes | no | no | Image Added |
---|
TS | yes | no | no | yes | yes | yes |
---|
Export | no | Image Added |
Mobile Logs | AU |
---|
SU | yes | no | no | no | yes | yes | no | Image Added |
---|
SU | yes | no | no | no |
---|
n/a |
|
BU | yes | no | no | no | yes | no | no |
|
---|
Mod | yes | no |
---|
n/aModno | yes | no | no |
|
TS | yes | no | no | no | yes | yes | no |
---|
n/aImage Added |
TransactionsyesyesyesExportImage Added |
SU | yes | no | no | no |
---|
non/anon/a |
|
Mod | yes | no | no | no | yes | no | no |
|
---|
TS | yes | no |
---|
n/aPendingsAUyes | yes | yes | Image Added |
Events | AU | yes | no | yes | no | yes | yes | no |
---|
yesImage Added |
ExportImage Added |
SU |
---|
| no | no | no | no | no | no | no |
|
---|
BU | no | no | no | no | no | no | no |
|
---|
Mod | no | no | no | no |
---|
yes | no | no | no |
|
TS | yes | no | yes | no | yes | yes | no |
---|
n/a | BU | yes | | Image Added Image Added |
Campaigns | AU | yes | yes | yes | yes | yes | yes | no | Image Added |
---|
SU |
---|
n/aModyesn/a | Mobile logs | AU | yes | |
|
Mod | yes | yes | yes | yes | yes | yes | no | Image Added |
---|
TS | yes | yes | yes | yes | yes | yes | no |
---|
ExportImage Added |
Reports |
---|
SUAU | yes | no | no | no | yes | yes | no | Image Added |
---|
SU | yes | no | no | no |
---|
n/ayes | no | no |
|
BU | yes | no | no | no | yes | no | no |
|
---|
Mod | yes | no |
---|
n/aModno | yes | no | no |
|
TS | yes | no | no | no | yes | yes | no |
---|
n/aImage Added |
Settings | AU | yes |
---|
yesyesyesno | Image Added Edit |
ActionvalueImage Added |
SU | no | no | no | no | no | no | no |
---|
n/an/a | n/aChartsAUno | yes | no | yes | yes | no | Image Added Edit value Image Added |
Charts | AU | yes | no | no | no | yes |
---|
yesyesn/aImage Added |
SU | yes | no | no | no |
---|
non/aImage Added |
BU | yes | no | no | no | yes | no | no | Image Added |
---|
Mod | yes | no |
---|
n/aModno | yes | no | no | Image Added |
TS | yes | no | no | no | yes | no | no |
---|
n/aImage Added |
Documentation | AU | yes | no | no | no | no | no | no |
---|
API documentation, Manage your ticket, Profile & API KeyImage Added |
SU | yes | no | no | no | no | no | no |
---|
API documentation, Manage your ticketImage Added |
BU | yes | no | no | no | no | no | no |
---|
API documentation, Manage your ticketImage Added |
Mod | yes | no | no | no | no | no | no | Image Added |
---|
TS | yes | no | no | no | no | no | no |
---|
API documentation, Manage your ticketImage Added |