This function retrieves information from TIXnGO about the ticket (status, holder) and stores it inside SecuTix.
With the lifecycle implementation, we aligned the statuses and the screens between TIXNGO and S-360 and synchronize the tickets from a "business" perspective
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How does it work?
The "Retrieve ticket status from TIXnGO", also known as "Feedback interface" retrieves information from TIXnGO about the ticket holder and stores it inside S-360.
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Only one function "retrieve ticket status from TIXnGO" must run for a given organizer, regardless if tickets are injected from multiple organizations.
Recommended frequency
Every 5 minutes.
Pagination key
Do not touch this value if you do not know what you are doing.
Skip ticket
A non-mandatory parameter in which you can add all the ticket IDs that you want to skip.
Batch size
Recommended value: 1000
What and how we synchronize ticket details ?
Each mode has a specific mapping.
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Work in progress → Final version will be uploaded when developement will be completed.
- BeaconName & ExtraInfoX
Jira showSummary false server SecuTix JIRA Tracking System serverId db7e2039-f715-3f84-b1ed-ba058a819c06 key STX-129962 - Cultural Contact creation
Jira showSummary false server SecuTix JIRA Tracking System serverId db7e2039-f715-3f84-b1ed-ba058a819c06 key STX-130794
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07 Feb 2023
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S360-TNG_Mapping_20230207.xlsx
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Fixing nationality
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S360-TNG_Mapping_20221007.xlsx
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How to configure the interface ?
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