Feature patch - Released in production the week 15-1922.03.2021 status
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New features
Online sales
- Friends and family feature set is being extended to support transferring tickets after a purchase has been done. Your customer will have the possibility to assign/transfer tickets to their friends and family. Read more
- Mobile ticket owner and assignee of TIXnGO tickets are now displayed on the ticket shop (requires activation of the TIXnGO feedback interface)
- When purchasing tickets with Friends & Family for an advantage, contacts not eligible or having used the advantage already are now greyed out if the contact is not eligible or has used already the advantage.
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- A new calendar view of all the groups having booked or purchased a tour added on the mobile operator. Extending the use of the mobile operator to be able for guides to "digitally" welcome the groups coming and providing a great user experience for operators working on the tablet.
- On the mobile operator, the ticket list screen's layout has been fully reviewed for improved usability and includes a new view by product.
- On the mobile operator, it is now possible to control the inactivity timer appears when the order is getting closed to the expiry time via 3 theme values (config.activityTimer.fastMaxSeconds, config.activityTimer.endOrderMaxSeconds, config.activityTimer.alertThreshold - How to change those labels?)
- On the classic box-office, you can modify the amount of an external price component when making a sale. Read more
Back-office
- Define which product, performance, seat category, tariff are one sale on a given sales channel, in a specific timeframe, in a more flexible and easier way. Read more
- In addition to the default sorting by date for matches, you can now choose to sort matches by their match day (rank; particularly relevant in case of tournaments) on ticket shops, lottery portals, and for the Box office.
- You can now print thermal tickets on Boca printers connected to your network.
- Read more
- A new batch allows operators to import, for existing contacts, reservations or sales for single entries based on a CSV file, bringing great operational when you need to book seats in bulk for a specific list of customers. Read more
- Group external price components while displaying them on documents or Ticket Shop to control the presentation of fees to your customers. Read more
- The ticket template editor now allows defining which language should be used to display multilingual variables. Read more
Bug fixes
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- [STX-107928] An error happens when saving ticket templates
- [STX-107952] Ticket Template does not open or takes too long time to open (Bishorn Installer)
[STX-107645] An error happens when synchronizing lottery catalogue when size limit is exceeded
[STX-107764] The authorization code is not correctly extracted from TPE and stored in SecuTix
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| title | Additional bug fixes |
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- [STX-107280] The batch end date is not correctly displayed on lottery screens
- [STX-107348] Some document templates are not translated into German
- [STX-107391] Ticket shop: contact title label not translated with mode 'No edit'
- [STX-107658] Seat map creator is not displayed correctly after dragging out of the editor area
- [STX-107752] An English message is displayed in French ticket shop after reattributing seats
- [STX-106445] An error happens when ordering ticket and goods, and deliver goods to another contact
- [STX-106674] Report in sales channel B2P shows all performances even if we select a specific date
- [STX-106896] The payment notification batch does not work as expected
- [STX-106897] Mobile tickets injection is slow for shipments with significant number of tickets
- [STX-106954] It is not possible to save BIC numbers if the operator doesn't have access to the sales context
- [STX-106989] Datamart: a wrong value is returned for order numbers
- [STX-107154] Conditional tariff is not working as expected for lottery application
- [STX-107202] It is not possible to create a relay in the ticket shop with the same email as an individual
- [STX-107227] The ticket shop exchange message about charges is not clear enough for end-users
- [STX-107243] Online exchanged orders are stuck in progress when there are delivery overheads in order orders of the file
- [STX-107263] An error happens when generating the list of payments report
- [STX-107264] The standard documents change format unexpectedly
- [STX-107293] Changing the preferred language of a contact in the ticket shop does not trigger the change of the letter salutation
- [STX-107316] A technical error happens when executing the season duplication batch
- [STX-107373] The entrance data is not displayed correctly when a change to the seat map is done
- [STX-107380] TIXnGO synchronization batch ending in error without related explanation message
- [STX-107408] Shipments containing tickets and without linked contact address should be correctly processed by web-hook
- [STX-107422] The ticket shop should display the 'complete you account page' in case of a contact with a missing mandatory contact criterion
- [STX-107431] Translation of the word "season" to Spanish is not accurate in error messages
- [STX-107436] An error sporadically happens when trying to pay for reservations in the ticket shop
- [STX-107439] The seat map editor shows wrong seat information after switching the seat map
- [STX-107441] Log files are not shown for the Rewards4 interface
- [STX-107499] Some tickets are not correctly retrieved by the dedicated interface
- [STX-107519] The filling rate is wrongly calculated in sales report - product revenue
- [STX-107544] Wrong instalment amounts are computed after multiple payment attempts in box office
- [STX-107553] The image of the small public screen is displayed in the wrong window, with the wrong size
- [STX-107566] It is not possible to refund orders sold through Datasport interface
- [STX-107567] User email and payment method are no longer available in the checkout data layer
- [STX-107569] a wrong status of cash desks is shown in SecuTix
- [STX-107571] In some specific cases, it is not possible to correctly distribute tickets
- [STX-107638] View DWH_ONP_3_2_SALE_ASSISTED_WREF is not correctly calculating quantitites
- [STX-107664] An error happens when accessing lottery from some particular SSO
- [STX-107717] The execution of handshake export failed due to duplicate product codes
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