This page gives an overview of how to create a new user account on BO Backoffice and the access permission of each role.
How to create a new account:
- Click upper right of use icon in the top bar > Manage and choose manage account
Image RemovedImage Added
- Fill out the email, password , and role > Click Create
Image Removed(for a new account), role, and confirm your action by clicking "Create"
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Delete an existing account:
- As an admin user, you have the privilege to delete an existing account.
- By clicking a trash icon, you can proceed with deleting. No more actions will be needed.
Image AddedManage account > Account List > Click the delete icon under Action column
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Privileges for each role:
Pre defined privileges:
- Read privileges means ability to view a given page or a given information on the Backoffice
- Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign... - Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details... - Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket - Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator... - Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page - Execute privileges: ability to execute an action
Example: resend communications...
Pre defined roles:
- admin-user - AUADMIN (AU): has all the privileges listed abovebelow.
- support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
- BASIC (BU)basic-user BU: has limited privileges similar to SU but including delete ticket : has all SU privileges + Delete ticket.
- MODERATOR (Mod): has all BU privileges + Notification Campaigns
- TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account
Detailed privileges for each role:
Pages | Role
| Access to the pages |
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Pages / views | RoleShow action icons/button |
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read | create | update | delete | search | export |
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re-execute | Show Icons | / api & API key | AU | yes | no | no | no | no | no | no |
|
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SU | no | no | no | no | no | no | no |
|
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BU | no | no | no | no | no | no | no |
|
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Mod | no | no | no | no | no | no | no |
|
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TS | no | no | no | no | no | no | no |
|
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Manage account | AU | yes | yes | yes | yes |
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yesn/a | Image Added |
SU | no | no | no | no | no | no | no |
|
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BU | no | no |
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SUn/a | BUn/a->SpectatorAU | yes | yes | yes | yes | yes | yes | yes | Resend > Spectator | AU | yes | no | no | no | yes | no | yes | Image Added |
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SU | yes | no | no | no | yes | no | yes | Image Added |
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BU | yes | no | no | no | yes | no | yes | Image Added |
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Mod | yes | no | no | no | yes | no | yes | Image Added |
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TS | yes | no | no | no | yes | no | yes | Image Added |
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Support > Ticket | AU | yes | no | yes | no | yes | no | no | Image Added Ticket transfer rules |
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SU | yes | no | no | no | yes | no | no |
|
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BU | yes | no |
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ResendBUResend | Support->Ticket | AU | yes | yes | no | no |
|
TS | yes | no | yes | no | yes | no | no | Image Added Ticket transfer rules |
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Tickets | AU | yes | no |
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yesn/ano | Image Added Image Added |
SU | yes | no | no | no | yes | no | no | Image Added |
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BU | yes | no |
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n/aBUyes | yes | no | no | Image Added |
Mod | yes | no | no | yes | yes | no | no |
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n/a | Tickets | Image Added |
TS | yes | no |
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AU | yes | yes | yes | yes | no | Image Added Image Added |
Bulk update | AU | yes | no | yes | no | yes |
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Edit, Delete, Export | no | no | |
SU | no | no | no | no | no | no | no |
|
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BU | no | no | no |
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SU | yesDeleteBUyesno | no | no |
|
TS | yes | no | yes | no | yes | no | no |
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DeleteTicket Injection | AU | yes | yes | no | no | yes | no | no | Image Added |
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SU | no | no | no | no | no | no | no |
|
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BU | no | no | no | no | no | no | no |
|
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Mod | no | no | no | no | no | no | no |
|
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TS | yes | yes | no | no | yes | no | no | Image Added |
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CSV Injection | AU | yes | yes | no | no | no | yes |
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Injectno | Image AddedImage Added |
SU | no | no | no | no | no | no | no |
|
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BU | no | no |
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n/a | BU | no | no | no |
|
TS | yes | yes | no | no | no | yes | no |
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n/a | Image AddedImage Added |
Transaction | AU | yes | no | no | no | yes | yes | no | Image Added |
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SU | yes | no | no | no | yes | no | no |
|
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BU | yes | no | no | no | yes | no | no |
|
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Mod | yes | no | no | no | yes | no | no |
|
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TS | yes | no | no | no | yes | yes | no | Image Added |
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Pendings | AU | yes | no | no | no | yes | yes | no | Image Added |
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SU | yes |
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Events | AU | yes | yes | yes | yes | yes | yes | yes | Export, Edit, Questionnaire, Security info (pin), Beacon Information |
SUn/aBUyes | no | no |
|
Mod | yes | no | no | no | yes | no | no |
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n/a | Spectators | AU | yes | yes | no | Image Added |
Privilege Instances | AU | yes | no | yes | yes | yes | yes |
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Export, Delete Sessions | no | Image Added |
SU | yes | no | no | no | yes | no | no |
|
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BU | yes | no |
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Delete SessionsBUDelete Sessions | Communications | AU | yes | yes | yes | no | Image Added |
Spectators List | AU | yes | no | no | yes | yes | yes |
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Export, Resendno | Image Added |
SU | yes | no | no | no | yes | no | no | Image Added |
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BU | yes | no |
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n/aBUno | yes | no | no | Image Added |
Mod | yes | no | no | no | yes | no |
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n/a | Communications -> Notification Campaigns | AU | yes | no | Image Added |
TS | yes | no | no | yes | yes | yes | no | Image Added |
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Mobile Logs | AU | yes | no | no | no | yes | yes | no |
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Schedule CampaignImage Added |
SU | yes | no | no | no | yes | no | no |
|
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BU | yes | no | no |
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n/aBUyes | no | no |
|
Mod | yes | no | no | no | yes | no | no |
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n/a | Reports | AU | yes | yes | no | Image Added |
Communications | AU | yes | no | no |
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yesExportImage Added |
SU | yes | no | no | no | yes | no | no |
|
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BU | yes | no |
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n/aBUno | yes | no | no |
|
Mod | yes | no | no | no | yes | no |
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n/a | Transactions | AU | yes | yes | yes | Image Added |
Events | AU | yes | no | yes | no | yes | yes | no | Image Added |
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ExportImage Added |
SU |
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yesn/aBUyesn/aPendingsAU
|
TS | yes | no | yes | no | yes | yes | no | Image Added Image Added |
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Campaigns | AU | yes | yes | yes |
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ExportSUyes | yes | no | Image Added |
SU | no | no | no | no | no | no |
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n/ayesn/a | Mobile logs | AU | yes | yes | yes | yes | no | Image Added |
TS | yes | yes | yes |
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Export | yes | yes | yes | no | Image Added |
Reports | AU |
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SU | yes | no | no | no | yes | yes | no | Image Added |
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SU | yes | no | no | no | yes | no |
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n/ano |
|
BU | yes | no | no | no | yes | no | no |
|
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Mod | yes | no |
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n/a | Settings | AU | yes | yes | yes | no | Image Added |
Settings | AU | yes | no | yes | no | yes | yes | no | Image Added Edit |
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ActionvalueImage Added |
SU | no | no | no | no | no | no | no |
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n/a |
|
BU | no | no | no | no | no | no | no |
|
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Mod | no | no | no |
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BU | no | no | no | no |
|
TS | yes | no | yes | no | yes | yes | no |
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n/aImage Added Edit value Image Added |
Charts | AU | yes | no | no | no | yes | no | no | Image Added |
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SU | yes | no | no | no | yes | no | no | Image Added |
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BU | yes | no | no | no | yes | no | no | Image Added |
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Mod | yes | no | no | no | yes | no | no | Image Added |
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TS | yes | no | no | no | yes | no | no | Image Added |
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Documentation | AU | yes |
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| no | no | no | no | no | no | Image Added |
n/an/aImage Added |
BU | yes | no | no | no | no | no | no | Image Added |
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Mod | yes | no | no | no | no | no | no |
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n/aImage Added |
TS | yes | no | no | no | no | no | no | Image Added |
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