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This page gives an overview of how to create a new user account on Backoffice and the access permission of each role.

Table of Contents

How to create a new account:

...

Read privileges means ability to view a given page or a given information on the Backoffice
Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign...
Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details...
Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket
Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator...
Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page
Execute privileges: ability to execute an action
Example: resend communications...

Pre defined roles:

admin-user ADMIN (AU): has all the privileges listed below.
support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
basic-user BASIC (BU): has all SU privileges + Delete ticket.
MODERATOR (Mod): has all BU privileges + Notification Campaigns
TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account

Detailed privileges for each role:

Pages	Role	Access to the pages

Pages / views

Role

Show action icons/button
Show action icons/button	read	create	update	delete	search	export

re-executeShow Icons

resend
Organizer profile

/ api

& API key	AU	yes	no	no	no	no	no	no
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	no	no	no	no	no	no	no
Manage account	AU	yes	yes	yes	yes

yes

no

yes

n/a

Image Added
SU	no	no	no	no	no	no	no
BU	no	no	no	no

SU

	no	no	no
Mod	no	no	no	no

n/a

no

BU

no	no
TS	no	no	no	no	no	no

n/a

Support
no

->Spectator

> Spectator	AU	yes	no	no	no	yes	no	yes	Image Added
	SU	yes	no	no	no	yes	no	yes	Image Added
	BU	yes	no	no	no	yes

Resend

Support > Ticket	AU
no	yes	Image Added
Mod	yes	no	no	no	yes	no	yes	Image Added
TS	yes	no	no	no	yes	no	yes	Image Added

SU

	yes	no	yes	no	yes	no	no	Image Added Ticket transfer rules
SU	yes	no	no

n/a

no	yes	no	no
BU	yes	no	no	no	yes	no	no

non/aSupport->Ticket


Mod	yes	no	no	no	yes	no	no
TS	yes	no

AU

	yes	no	yes	no	no	Image Added Ticket transfer rules
Tickets	AU	yes	no	yes	yes	yes	yes

no

Image Added

n/a


SU	yes	no	no	no

no

yes

no

n/a

Image Added
BU	yes	no	no	yes	yes	no	no	Image Added
Mod	yes	no	no	yes	yes	no

n/a

no

Tickets

Image Added

AU

TS	yes	no	yes	yes	yes	yes	no	Image Added Image Added
Bulk update	AU	yes	no	yes	no	yes

Edit, Delete, Transfer, Export, Export Ticket Details

	no	no	Image AddedImage AddedImage Added
SU	no	no	no	no	no	no	no
BU	no	no	no	no

SUyes

	no	no	no
Mod	no	no	no

n/a

no

BU

no

yes

no	no
TS	yes	no	yes	no	yes	no	no

Delete

Image AddedImage AddedImage Added

Ticket

Injection	AU	yes	yes	no	no	yes	no	no	Image Added
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	yes	yes	no	no	yes	no	no	Image Added
CSV Injection	AU	yes	yes	no	no	no	yes	no

Inject

Image AddedImage Added
SU	no	no	no	no	no	no	no
BU	no	no	no	no	no	no	no
Mod	no

n/a

no

BU

no	no	no	no	no
TS	yes	yes	no	no	no

n/a

Transaction
yes	no	Image AddedImage Added

Events

AU	yes	no	no	no	yes	yes	no	Image Added
SU	yes	no	no	no	yes	no	no
BU	yes

yesExport, Edit, Questionnaire, Security info (pin), Beacon Information

no	no	no	yes	no	no
Mod	yes	no	no	no	yes	no	no
TS	yes	no	no	no	yes	yes	no	Image Added
Pendings	AU	yes	no	no	no	yes	yes	no	Image Added
	SU	yes

SU

	no	no	no	yes	no	no
BU	yes	no	no

n/a

no

BU

yes	no	no
Mod	yes	no	no	no	yes	no	no

n/aSpectators


TS	yes	no	no	no

AU

	yes	yes	no	Image Added
Privilege Instances	AU	yes	no	yes	yes	yes	yes

Export, Delete Sessions

	no	Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no

Delete Sessions

no

BU

no	yes	no	no
Mod	yes	no	no	no	yes	no

Delete SessionsCommunications

no
TS	yes	no

AU

	yes	yes	yes	yes	no	Image Added
Spectators List	AU	yes	no	no	yes	yes

Export, Resend

yes	no	Image Added
SU	yes	no	no	no	yes	no	no	Image Added
BU	yes	no

n/a

no

BU

no	yes	no	no	Image Added
Mod	yes	no	no	no	yes	no

n/aCommunications -> Notification CampaignsAU

no	Image Added
TS	yes	no	no

yes

	yes	yes	yes	no	Image Added
Mobile Logs	AU	yes	no	no	no	yes	yes

Schedule Campaign

no	Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no	no

n/a

no

BU

yes	no	no
Mod	yes	no	no	no	yes	no	no

n/aReports


TS	yes	no	no	no

AU

	yes	yes	no	Image Added
Communications	AU	yes	no	no

yes

no

yes

Export

Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no

n/a

no

BU

no	yes	no	no
Mod	yes	no	no	no	yes	no	no

n/aTransactions


TS	yes	no	no	no

AU

	yes	yes	yes	Image Added
Events	AU	yes	no	yes	no	yes	yes	no	Image Added

Export

SU
Image Added

	no	no	no	no

yes

	no	no	no
BU	no	no	no

n/a

no

BU

no

yes

no	no
Mod	no	no	no	no	no

n/a

no

Pendings

no

AU


TS	yes	no	yes	no	yes	yes	no	Image Added Image Added
Campaigns	AU	yes	yes	yes

Export

yes

SU

yes	yes	no	Image Added
SU	no	no	no	no	no	no

n/a

BU
no

yes

no

n/aMobile logs


Mod	yes	yes	yes

AU

	yes	yes	yes	no	Image Added
TS	yes	yes	yes	yes

Export

yes	yes	no	Image Added
Reports	AU	yes	no	no	no	yes	yes	no	Image Added
	SU	yes

SUyesnono

no

yes

no

n/a

no
BU	yes	no	no	no	yes	no	no
Mod	yes	no	no

n/aSettingsAU

no	yes	no	no
TS	yes	no	no	no

yes

	yes	yes	no	Image Added
Settings	AU	yes	no	yes	no	yes	yes	no	Image Added Edit

Action

valueImage Added
SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no

BU

	no	no
Mod	no	no	no	no	no

n/a

no

Charts

no

AU


TS	yes	no	yes	no	yes	yes	no	Image Added Edit value Image Added
Charts	AU	yes	no	no	no	yes	no	no	Image Added
	SU	yes	no	no	no	yes

n/a

BU
no	no	Image Added

SU

	yes	no	no	no	yes	no	no	Image Added
Mod	yes	no

n/a

no

BU

no	yes	no	no	Image Added
TS	yes	no	no	no	yes	no	no

n/a

Image Added
Documentation	AU	yes	no	no	no	no	no	no

API documentation, Manage your ticket, Profile & API Key

Image Added
SU	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
BU	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
Mod	yes	no	no	no	no	no	no	Image Added
TS	yes	no	no	no	no	no	no	Image Added

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Versions Compared

Old Version 19

New Version Current

Key

How to create a new account:

Pre defined roles:

Detailed privileges for each role: