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Below you can find our library of S-360 "How to" videos for S-360SECUTIX products and services.

New videos will be added to this page as they are created.

Videos will be reviewed on a regular basis to keep them updated in line with S-360 product releases and new functionality. 

To search for a specific video, press CTRL+f to use the find feature in your browser.  

To open a video link in a new browser tab, RIGHT CLICK or press CTRL + CLICK.


SUPPORT

VIDEO TITLEENGLISHFRENCHGERMANITALIANSPANISH
HOW TO RAISE AN ASSISTANCE CASEWatch in EnglishWatch in FrenchWatch in GermanWatch in ItalianWatch in Spanish
HOW TO RAISE AN INCIDENT CASEWatch in EnglishWatch in FrenchWatch in GermanWatch in ItalianWatch in Spanish
HOW TO RAISE A SERVICE CASEWatch in EnglishWatch in FrenchWatch in GermanWatch in ItalianWatch in Spanish
HOW TO VALIDATE A SERVICE QUOTEWatch in EnglishWatch in FrenchWatch in GermanWatch in ItalianWatch in Spanish
HOW TO FOLLOW-UP A CASE AND EXPORT REPORTSWatch in EnglishWatch in FrenchWatch in GermanWatch in ItalianWatch in Spanish


SUPPORT REFRESHER VIDEOS
VIDEO TITLEENGLISH
TYPES OF SUPPORT CASESWatch in English
SEVERITY OF ASSISTANCE CASESWatch in English
SEVERITY OF INCIDENT CASESWatch in English
SEV1 INCIDENT CASES (UK&I specific)Watch in English

S-360: ADVANTAGES

VIDEO TITLEURLENGLISH
HOW TO CREATE A PUBLIC ADVANTAGEhttps://vimeo.com/846644072/8d20af67a6?share=copyWatch in English
HOW TO CREATE A TARGET FOR A CONTACT ADVANTAGEhttps://vimeo.com/846645570/154cebb787?share=copyWatch in English
HOW TO CREATE A CAMPAIGN FOR A CONTACT ADVANTAGEhttps://vimeo.com/846646203/c027e15190?share=copyWatch in English
HOW TO CREATE A CONTACT ADVANTAGE

https://vimeo.com/846645219/29e0aa3d0f?share=copyWatch in English

HOW TO CREATE A SINGLE USE CODE ADVANTAGEhttps://vimeo.com/846988197/a1019bac97?share=copyWatch in English
HOW TO CREATE A SINGLE USE CODEhttps://vimeo.com/846988718/a1e41a2bef?share=copyWatch in English
HOW TO CREATE A PARTNER ADVANTAGEhttps://vimeo.com/846989199/c85c101992?share=copyWatch in English
HOW TO CREATE AN INDICATOR ADVANTAGEhttps://vimeo.com/847351409/6b1d7102ce?share=copyWatch in English


S-360: PRICING

VIDEO TITLEURLENGLISH
HOW TO CREATE A PAYMENT METHODhttps://vimeo.com/840562652/8457932dee?share=copyWatch in English
HOW TO CREATE A SEASONhttps://vimeo.com/840779866/2b042f11b5?share=copyWatch in English
HOW TO CREATE A TARIFFhttps://vimeo.com/840780048/9bc122b2d7?share=copyWatch in English
HOW TO CREATE A CHARGEhttps://vimeo.com/840780172/fa30e486fa?share=copyWatch in English
HOW TO CREATE A FEE TYPEhttps://vimeo.com/840780274/7e6bc9a08f?share=copyWatch in English
HOW TO CREATE A RATE TYPEhttps://vimeo.com/840780530/013d3967db?share=copyWatch in English
HOW TO CREATE A CHARGE TABLEhttps://vimeo.com/841236983/731d3fd3df?share=copyWatch in English
HOW TO CREATE A RATES TABLE - SINGLE ENTRY PRODUCTShttps://vimeo.com/841237113/40172a7aaa?share=copyWatch in English
HOW TO CREATE A RATES TABLE - PASS PRODUCTShttps://vimeo.com/841237297/f1d2c18f05?share=copyWatch in English


S-360: VENUES

VIDEO TITLEENGLISHFRENCHURL
HOW TO CREATE A SEAT CATEGORY

View in English

View in Frenchhttps://vimeo.com/832192731/7443beae9b?share=copy

HOW TO CREATE A CONTINGENTView in EnglishView in Frenchhttps://vimeo.com/832242755/3a4e7e0846?share=copy

HOW TO CREATE A SITE

View in EnglishView in Frenchhttps://vimeo.com/832633507/7525f4cae4?share=copy
HOW TO CREATE A SPACEView in EnglishView in Frenchhttps://vimeo.com/832670002/ac1720c395?share=copy
HOW TO CREATE A PHYSICAL CONFIGURATION - WITH A SEAT MAPView in EnglishView in Frenchhttps://vimeo.com/834018150/0e11bc52b6?share=copy
HOW TO CREATE A PHYSICAL CONFIGURATION - WITHOUT A SEAT MAPView in EnglishView in Frenchhttps://vimeo.com/834040080/d9bd7c2631?share=copy
HOW TO CREATE A NUMBERED AREA ON A PHYSICAL CONFIGURATION PLANView in EnglishView in Frenchhttps://vimeo.com/835071822/80b8c2443f?share=copy
HOW TO CREATE AN UNNUMBERED AREA ON A PHYSICAL CONFIGURATION PLANView in EnglishView in Frenchhttps://vimeo.com/835075782/ec2642e14d?share=copy
HOW TO COMPUTE VICINITIES IN A PHYSICAL CONFIGURATION PLANView in EnglishView in Frenchhttps://vimeo.com/835168135/e66aff350c?share=copy
HOW TO CREATE A LOGICAL CONFIGURATION - WITH A SEAT MAPView in EnglishView in Frenchhttps://vimeo.com/835379669/8c693063f6?share=copy
HOW TO CREATE A LOGICAL CONFIGURATION - WITHOUT A SEAT MAPhttps://vimeo.com/842809963/25bf8fd2d1?share=copyView in EnglishView in French


S-360: PRODUCTS

VIDEO TITLE
URL
ENGLISH
HOW TO CREATE AN ACTIVITY PROFILE
https://vimeo.com/855347442/2d001cbf43?share=copy

Watch in English

HOW TO CREATE A PRODUCT PROFILE
https://vimeo.com/855377233/5d3d414ba5?share=copy
Watch in English

HOW TO CREATE A PACKAGE

https://vimeo.com/884344890/ba51ba56ed?share=copy

Watch in English

HOW TO CREATE A DONATION

Watch in English

HOW TO CREATE A MEMBERSHIP

Watch in English

HOW TO CREATE AN OPEN PRODUCT

Watch in English

HOW TO CREATE A VOUCHER

Watch in English

HOW TO CREATE A SERVICE

Watch in English

HOW TO CREATE AN EVENT

Watch in English

HOW TO CREATE A COMPETITION

Watch in English

HOW TO CREATE A CALCULATED SEASON TICKET

Watch in English

HOW TO CREATE A PREDEFINED SEASON TICKET

Watch in English

HOW TO CREATE A CHAMPIONSHIP SEASON TICKET

Watch in English


S-360: SECUTIX AUDIENCE MANAGEMENT (SAM)

VIDEO TITLE
URL
ENGLISH
HOW TO CREATE A TARGET LIST
https://vimeo.com/863208735/363269d2be?share=copy

Watch in English

HOW TO CREATE A MESSAGE TEMPLATE (DESIGNER)
https://vimeo.com/862073236/a132359d9f?share=copy
Watch in English
HOW TO CREATE A MESSAGE TEMPLATE (BASIC)
https://vimeo.com/862072845/110f48ff5e?share=copy
Watch in English
HOW TO SEND A TEST MESSAGE
https://vimeo.com/862078035/df5c37da48?share=copy
Watch in English
HOW TO CREATE A TRACKED URL
https://vimeo.com/863248382/face055d46?share=copy
Watch in English
HOW TO CREATE A CAMPAIGN
https://vimeo.com/863530424/ccd78e8e04?share=copy
Watch in English
HOW TO IMPORT CONTACTS
https://vimeo.com/868026353/d7f49f6536?share=copy
Watch in English
HOW TO UPDATE CONTACT CRITERION
https://vimeo.com/868246907/a4707d8d0b?share=copy
Watch in English


S-306: SALES CHANNELS

VIDEO TITLEENGLISH
HOW TO CREATE A MAIL SALES CHANNEL

Watch in English

HOW TO CREATE A BOX OFFICE SALES CHANNELWatch in English