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  1. On the windows button in the task bar right click, then “ run”, on the opening pop-up write “shell:startup”, then “ok”

  2. This command open the startup folder for the kiok user , (C:\Users\....\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup), paste the Chrome link inside
  3. Close the tvm‘s screen, right click on the chrome tvm shorcut copy, the, paste it in the start menu you just opened. Close it

  4. Go to parameters > Accounts > Login options (Sign-in options) > Privacy > deactivate “use my login details”.

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  1. Go to Control Panel > Administrative Tools > Task Scheduler


2. Create task on the right menu and name it

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      • the path located in the file is correct
      • the path must be within quotation mark, like "C:\Program Files(x86)\..." . Otherwise, the space will confuse Windows.
    • Disk full: 
      • stop the device drivers (there is a stop script in C:\Program Files (x86)\secutix\devicedrivers-manager)
      • delete the java folder C:\users\<user>\secutix\java  (or other directories that consume space on the drive, could be related to C:\Windows\Logs\CBS in case of frequent reboots)
      • reboot
      • Accept the startup of the device drivers (select the "remember" option)
      • Wait until device driver is started
  • Tickets are not printed
    • COMCOMM_0040 errors in the device manager logs : Check that the flag "enable bidirectional support" is checked on the printer configuration
    • image-2022-03-11-12-02-32-587.png

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