This page gives an overview of how to create a new user account on BO Backoffice and the access permission of each role.
How to create a new account:
...
- Read privileges means ability to view a given page or a given information on the Backoffice
- Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign... - Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details... - Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket - Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator... - Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page - Execute privileges: ability to execute an action
Example: resend communications...
Pre defined roles:
- admin-user ADMIN (AU): has all the privileges listed below.
- support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
- basic-user BASIC (BU): has all SU privileges + Delete ticket + Transfer ticket..
- MODERATOR (Mod): has all BU privileges + Notification Campaigns
- TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account
Detailed privileges for each role:
Pages | Role
| Access to the pages |
---|
Pages / views | RoleShow action icons/button |
---|
read | create | update | delete | search | export |
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re-execute | Show Icons | / api & API key | AU | yes | no | no | no | no | no | no |
|
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SU | no | no | no | no | no | no | no |
|
---|
BU | no | no | no | no | no | no | no |
|
---|
Mod | no | no | no | no | no | no | no |
|
---|
TS | no | no | no | no | no | no | no |
|
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Manage account | AU | yes | yes | yes | yes |
---|
yesn/a | Image Added
|
SU | no | no | no | no | no | no | no |
|
---|
BU | no | no | no | no |
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SUn/aBUn/a->Spectator > Spectator | AU | yes | no | no | no | yes | no | yes | Image Added
|
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SU | yes | no | no | no | yes | no | yes | Image Added
|
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BU | yes |
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Resend | no | no | no | yes | no | yes | Image Added
|
Mod | yes | no | no | no | yes | no | yes | Image Added
|
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TS | yes | no | no | no | yes | no | yes | Image Added
|
---|
Support > Ticket | AU | yes | no | yes | no | yes | no | no | Image Added Ticket transfer rules
|
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SU | yes | no | no | no | yes | no | no |
|
---|
BU | yes | no |
---|
n/aBUno | yes | no | no |
|
Mod | yes | no | no | no | yes | no | no |
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n/a | Support->Ticket | AU | yes | no | yes | no | no | Image Added Ticket transfer rules
|
Tickets | AU | yes | no | yes | yes | yes | yes |
---|
| no | Image Added
Image Added
|
n/a |
SU | yes | no | no | no | yes | no | no | Image Added
|
---|
BU | yes | no |
---|
n/aBUyes | yes | no | no | Image Added
|
Mod | yes | no | no | yes | yes | no | no | Image Added
|
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n/aTicketsAUno | yes | yes | yes | yes | no | Image Added
Image Added
|
Bulk update | AU | yes | no | yes | no | yes |
---|
Edit, Delete, Transfer, Export, Export Ticket Details | | no | no | |
SU | no | no | no | no | no | no | no |
|
---|
BU | no | no | no | no |
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SU | yesn/aBUyesTicket Delete, Transfer | Injection | AU | yes | yes | no | no | yes | no | no | Image Added
|
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SU | no | no | no | no | no | no | no |
|
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BU | no | no | no | no | no | no | no |
|
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Mod | no | no | no | no | no | no | no |
|
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TS | yes | yes | no | no | yes | no | no | Image Added
|
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CSV Injection | AU | yes | yes |
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Inject | no | no | no | yes | no | Image Added Image Added
|
SU | no | no | no | no | no | no | no |
|
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BU |
---|
SUn/aBUn/a | no | yes | no | Image Added Image Added
|
Transaction | AU | yes | no | no | no | yes | yes | no | Image Added
|
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SU | yes | no | no | no | yes | no | no |
|
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BU | yes | no | no | no | yes | no | no |
|
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Mod | yes | no | no | no | yes | no | no |
|
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TS | yes | no | no | no | yes | yes | no | Image Added
|
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Pendings | AU | yes | no | no | no | yes | yes | no | Image Added
|
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SU | yes |
---|
Events | AU | yes | yes | yes | yes | yes | yes | yes | Export, Edit, Questionnaire, Security info (pin), Beacon Information |
SUn/aBUyes | no | no |
|
Mod | yes | no | no | no | yes | no | no |
---|
n/a | Spectators | AU | yes | yes | no | Image Added
|
Privilege Instances | AU | yes | no | yes | yes | yes | yes |
---|
Export, Delete Sessionsno | Image Added
|
SU | yes | no | no | no | yes | no | no |
|
---|
BU | yes | no |
---|
Delete SessionsBUDelete Sessions | Communications | AU | yes | no | yes | yes | yes | yes | no | Image Added
|
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Spectators List | AU | yes | no | no | yes | yes | yes | no |
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Export, Resend Image Added
|
SU | yes | no | no | no | yes | no | no | Image Added
|
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BU | yes | no |
---|
n/aBUno | yes | no | no | Image Added
|
Mod | yes | no | no | no | yes | no |
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n/a | Communications -> Notification Campaigns | AU | yes | no | Image Added
|
TS | yes | no | no | yes | yes | yes | no | Image Added
|
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Mobile Logs | AU | yes | no | no | no | yes | yes | no |
---|
Schedule Campaign Image Added
|
SU | yes | no | no | no | yes | no | no |
|
---|
BU | yes | no | no |
---|
n/aBUyes | no | no |
|
Mod | yes | no | no | no | yes | no | no |
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n/a | Reports | AU | yes | yes | no | Image Added
|
Communications | AU | yes | no |
---|
yesExport Image Added
|
SU | yes | no | no | no | yes | no | no |
|
---|
BU | yes | no |
---|
n/aBUno | yes | no | no |
|
Mod | yes | no | no | no | yes | no | no |
---|
n/a | Transactions | AU | yes | yes | yes | Image Added
|
Events | AU | yes | no | yes | no | yes | yes | no |
---|
Export Image Added
Image Added
|
SU |
---|
yesn/aBUyesn/aPendingsAU
|
TS | yes | no | yes | no | yes | yes | no | Image Added
Image Added
|
---|
Campaigns | AU | yes | yes | yes |
---|
ExportSUyes | yes | no | Image Added
|
SU | no | no | no | no | no | no |
---|
n/ayesn/a | Mobile logs | AU | |
|
Mod | yes | yes | yes | yes | yes | yes | no | Image Added
|
---|
TS |
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yesExport Image Added
|
Reports |
---|
SUAU | yes | no | no | no | yes | yes | no | Image Added
|
---|
SU | yes | no | no | no | yes | no |
---|
n/ano |
|
BU | yes | no | no | no | yes | no | no |
|
---|
Mod | yes | no | no | no | yes |
---|
n/aSettingsAU
|
TS | yes | no | no | no | yes | yes | no | Image Added
|
---|
Settings | AU | yes | no | yes | no | yes | yes | no | Image Added Edit
|
---|
Actionvalue Image Added |
SU | no | no | no | no | no | no | no |
---|
n/a | BUn/aChartsAUno | yes | no | yes | yes | no | Image Added Edit value
Image Added
|
Charts | AU | yes | no | no | no | yes | no | no | Image Added
|
---|
SU | yes | no | no | no | yes |
---|
n/a | | no | no | Image Added
|
BU |
---|
SU | yes | no | no | no | yes | no | no | Image Added
|
---|
Mod | yes | no |
---|
n/aBUno | yes | no | no | Image Added
|
TS | yes | no | no | no | yes | no | no |
---|
n/a Image Added
|
Documentation | AU | yes | no | no | no | no | no | no |
---|
API documentation, Manage your ticket, Profile & API Key Image Added
|
SU | yes | no | no | no | no | no | no |
---|
API documentation, Manage your ticket Image Added
|
BU | yes | no | no | no | no | no | no |
---|
API documentation, Manage your ticket Image Added
|
Mod | yes | no | no | no | no | no | no | Image Added
|
---|
TS | yes | no | no | no | no | no | no | Image Added
|
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