Below you can find our library of S-360 "How to" videos for S-360SECUTIX products and services.
New videos will be added to this page as they are created.
Videos will be reviewed on a regular basis to keep them updated in line with S-360 product releases and new functionality.
To search for a specific video, press CTRL+f to use the find feature in your browser.
To open a video link in a new browser tab, RIGHT CLICK or press CTRL + CLICK.
SUPPORT
| VIDEO TITLE | ENGLISH | FRENCH | GERMAN | ITALIAN | SPANISH |
|---|---|---|---|---|---|
| HOW TO RAISE AN ASSISTANCE CASE | Watch in English | Watch in French | Watch in German | Watch in Italian | Watch in Spanish |
| HOW TO RAISE AN INCIDENT CASE | Watch in English | Watch in French | Watch in German | Watch in Italian | Watch in Spanish |
| HOW TO RAISE A SERVICE CASE | Watch in English | Watch in French | Watch in German | Watch in Italian | Watch in Spanish |
| HOW TO VALIDATE A SERVICE QUOTE | Watch in English | Watch in French | Watch in German | Watch in Italian | Watch in Spanish |
| HOW TO FOLLOW-UP A CASE AND EXPORT REPORTS | Watch in English | Watch in French | Watch in German | Watch in Italian | Watch in Spanish |
SUPPORT REFRESHER VIDEOS
| VIDEO TITLE | ENGLISH |
|---|---|
| TYPES OF SUPPORT CASES | Watch in English |
| SEVERITY OF ASSISTANCE CASES | Watch in English |
| SEVERITY OF INCIDENT CASES | Watch in English |
| SEV1 INCIDENT CASES (UK&I specific) | Watch in English |
S-360: ADVANTAGES
| VIDEO TITLE | URLENGLISH | ||
|---|---|---|---|
| HOW TO CREATE A PUBLIC ADVANTAGE | https://vimeo.com/846644072/8d20af67a6?share=copyWatch in English | ||
| HOW TO CREATE A TARGET FOR A CONTACT ADVANTAGE | https://vimeo.com/846645570/154cebb787?share=copyWatch in English | ||
| HOW TO CREATE A CAMPAIGN FOR A CONTACT ADVANTAGE | https://vimeo.com/846646203/c027e15190?share=copyWatch in English | ||
| HOW TO CREATE A CONTACT ADVANTAGE | |||
| HOW TO CREATE A SINGLE USE CODE ADVANTAGE | https://vimeo.com/846988197/a1019bac97?share=copyWatch in English | ||
| HOW TO CREATE A SINGLE USE CODE | https://vimeo.com/846988718/a1e41a2bef?share=copyWatch in English | ||
| HOW TO CREATE A PARTNER ADVANTAGE | https://vimeo.com/846989199/c85c101992?share=copyWatch in English | ||
| HOW TO CREATE AN INDICATOR ADVANTAGE | https://vimeo.com/847351409/6b1d7102ce?share=copy | Watch in English |
S-360: PRICING
| VIDEO TITLE | |
|---|---|
| ENGLISH | |
| HOW TO CREATE A PAYMENT METHOD | |
| Watch in English | |
| HOW TO CREATE A SEASON | |
| Watch in English | |
| HOW TO CREATE A TARIFF | |
| Watch in English | |
| HOW TO CREATE A CHARGE | |
| Watch in English | |
| HOW TO CREATE A FEE TYPE | |
| Watch in English | |
| HOW TO CREATE A RATE TYPE | |
| Watch in English | |
| HOW TO CREATE A CHARGE TABLE | |
| Watch in English | |
| HOW TO CREATE A RATES TABLE - SINGLE ENTRY PRODUCTS | |
| Watch in English | |
| HOW TO CREATE A RATES TABLE - PASS PRODUCTS | https://vimeo.com/841237297/f1d2c18f05?share=copy |
| Watch in English |
S-360: VENUES
S-360: PRODUCTS
| VIDEO TITLE | ENGLISH |
|---|---|
| HOW TO CREATE AN ACTIVITY PROFILE | |
| HOW TO CREATE A PRODUCT PROFILE | Watch in English |
HOW TO CREATE A PACKAGE | Watch in English |
HOW TO CREATE A DONATION | Watch in English |
HOW TO CREATE A MEMBERSHIP | Watch in English |
HOW TO CREATE AN OPEN PRODUCT | Watch in English |
HOW TO CREATE A VOUCHER | Watch in English |
HOW TO CREATE A SERVICE | Watch in English |
HOW TO CREATE AN EVENT | Watch in English |
HOW TO CREATE A COMPETITION | Watch in English |
HOW TO CREATE A CALCULATED SEASON TICKET | Watch in English |
HOW TO CREATE A PREDEFINED SEASON TICKET | Watch in English |
HOW TO CREATE A CHAMPIONSHIP SEASON TICKET | Watch in English |
S-360: SECUTIX AUDIENCE MANAGEMENT (SAM)
| VIDEO TITLE | ENGLISH |
|---|---|
| HOW TO CREATE A TARGET LIST | |
| HOW TO CREATE A MESSAGE TEMPLATE (DESIGNER) | Watch in English |
| HOW TO CREATE A MESSAGE TEMPLATE (BASIC) | Watch in English |
| HOW TO SEND A TEST MESSAGE | Watch in English |
| HOW TO CREATE A TRACKED URL | Watch in English |
| HOW TO CREATE A CAMPAIGN | Watch in English |
| HOW TO IMPORT CONTACTS | Watch in English |
| HOW TO UPDATE CONTACT CRITERION | Watch in English |
S-306: SALES CHANNELS
| VIDEO TITLE | ENGLISH |
|---|---|
| HOW TO CREATE A MAIL SALES CHANNEL | |
| HOW TO CREATE A BOX OFFICE SALES CHANNEL | Watch in English |