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This page gives an overview of how to create a new user account on BO Backoffice and the access permission of each role.

Table of Contents

How to create a new account:

Click upper right of use icon in the top bar > Manage and choose manage account
Image RemovedImage Added
Fill out the email, password (for a new account), and role > Click Create
Image Removedrole, and confirm your action by clicking "Create"

Image Added

Delete an existing account:

As an admin user, you have the privilege to delete an existing account.
By clicking a trash icon, you can proceed with deleting. No more actions will be needed.

Image AddedManage account > Account List > Click the delete icon under Action column
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Privileges for each role:

...

Read privileges means ability to view a given page or a given information on the Backoffice
Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign...
Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details...
Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket
Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator...
Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page
Execute privileges: ability to execute an action
Example: resend communications...

Pre defined roles:

admin-user ADMIN (AU): has all the privileges listed below.
support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
basic-user BASIC (BU): has all SU privileges + Delete ticket + Transfer ticket..
MODERATOR (Mod): has all BU privileges + Notification Campaigns
TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account

Detailed privileges for each role:

Pages	Role	Access to the pages

Pages / views

Role

Show action icons/button
Show action icons/button	read	create	update	delete	search	export

re-executeShow Icons

resend
Organizer profile

/ api

& API key	AU	yes	no	no	no	no	no	no
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	no	no	no	no	no	no	no
Manage account	AU	yes	yes	yes	yes

yes

no

yes

n/a

Image Added
SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no
Mod	no	no	no	no	no	no

BU

	no
TS	no	no	no	no	no	no

n/a

Support
no

->SpectatorAUyesyesyesyesyesyesyesResend

> Spectator	AU	yes	no	no	no	yes	no	yes	Image Added
	SU	yes	no	no	no	yes	no	yes	Image Added
	BU	yes	no	no	no	yes	no	yes	Image Added
	Mod	yes	no	no	no	yes	no	yes	Image Added
	TS	yes	no	no	no	yes	no	yes	Image Added
Support > Ticket	AU	yes	no	yes	no	yes	no	no	Image Added Ticket transfer rules
	SU	yes	no	no	no	yes	no	no
	BU	yes	no

n/a

no

BU

no	yes	no	no
Mod	yes	no	no	no	yes	no

n/aSupport->Ticket

no
TS	yes	no

AU

	yes	no	yes	no	no	Image Added Ticket transfer rules
Tickets	AU	yes	no	yes	yes	yes	yes

n/a

no	Image Added Image Added
SU	yes	no	no	no	yes	no	no	Image Added
BU	yes	no

n/a

no

BU

yes	yes	no	no	Image Added
Mod	yes	no	no	yes	yes	no	no	Image Added

n/a

TS

Tickets

yes

AU

no	yes	yes	yes	yes	no	Image Added Image Added
Bulk update	AU	yes	no	yes	no	yes

Edit, Delete, Export, Transfer

no	no	Image AddedImage AddedImage Added
SU	no	no	no	no	no	no	no
BU	no	no	no	no

SUyes

	no	no	no
Mod	no	no	no

n/a

no

BU

no

yes

no	no
TS	yes	no	yes	no	yes	no	no

Delete

Image AddedImage AddedImage Added

Ticket

Injection	AU	yes	yes	no	no	yes	no	no	Image Added
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	yes	yes	no	no	yes	no

yesInject

no	Image Added
CSV Injection	AU	yes	yes	no	no	no	yes	no	Image AddedImage Added
	SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no
Mod	no	no	no	no

BU

	no	no	no
TS	yes	yes	no	no	no	yes	no

n/a

Transaction
Image AddedImage Added

Events

AU	yes	no	no	no	yes	yes	no	Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no	no	no	yes	no	no
Mod	yes	no	no	no	yes	no	no
TS	yes	no	no	no	yes	yes

yesExport, Edit, Questionnaire, Security info (pin), Beacon Information

no	Image Added
Pendings	AU	yes	no	no	no	yes	yes	no	Image Added
	SU	yes

SU

	no	no	no	yes	no	no
BU	yes	no	no

n/a

no

BU

yes	no	no
Mod	yes	no	no	no	yes	no	no

n/aSpectators


TS	yes	no	no	no

AU

	yes	yes	no	Image Added
Privilege Instances	AU	yes	no	yes	yes	yes	yes

Export, Delete Sessions

	no	Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no

Delete Sessions

no

BU

no	yes	no	no
Mod	yes	no	no	no

Delete SessionsCommunications

yes	no	no
TS	yes	no	yes

AU

	yes	yes	yes	no	Image Added
Spectators List	AU	yes	no	no	yes	yes	yes

Export, Resend

no	Image Added
SU	yes	no	no	no	yes	no	no	Image Added
BU	yes	no

n/a

no

BU

no	yes	no	no	Image Added
Mod	yes	no	no	no	yes	no

n/aCommunications -> Notification Campaigns

TS
no	Image Added

AU

	yes	no	no	yes	yes	yes	no	Image Added
Mobile Logs	AU	yes	no	no	no	yes	yes

Schedule Campaign

no	Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no	no

n/a

no

BU

yes	no	no
Mod	yes	no	no	no	yes	no	no

n/aReports


TS	yes	no	no	no

AU

	yes	yes	no	Image Added
Communications	AU	yes	no	no

yes

no

yes

Export

Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no

n/a

no

BU

no	yes	no	no
Mod	yes	no	no	no	yes	no	no

n/aTransactions


TS	yes	no	no	no

AU

	yes	yes	yes	Image Added
Events	AU	yes	no	yes	no	yes	yes	no	Image Added

Export

SU
Image Added

	no	no	no	no

yes

	no	no	no
BU	no	no	no

n/a

no

BU

no

yes

no	no
Mod	no	no	no	no	no

n/a

no

Pendings

no

AU


TS	yes	no	yes	no	yes	yes	no	Image Added Image Added
Campaigns	AU	yes	yes	yes

Export

yes

SU

yes	yes	no	Image Added
SU	no	no	no	no	no	no

n/a

BU
no

yes

no

n/aMobile logsAUyes


Mod	yes	yes	yes	yes	yes	yes	no	Image Added
TS	yes	yes	yes	yes	yes	yes

Export

Reports	AU
no	Image Added

SU

	yes	no	no	no	yes	yes	no	Image Added
SU	yes	no	no	no

n/a

yes	no	no
BU	yes	no	no	no	yes	no	no
Mod	yes	no	no	no	yes

n/a

no

Settings

no

AU


TS	yes	no	no	no	yes	yes	no	Image Added
Settings	AU	yes	no	yes	no	yes	yes	no	Image Added Edit

Action

Mod
valueImage Added
SU	no	no	no	no	no	no	no
BU	no	no	no	no	no	no	no

n/a

no

BU

no	no	no	no	no	no
TS	yes	no	yes	no

n/a

yes	yes	no	Image Added Edit value Image Added
Charts	AU	yes	no	no	no	yes	no	no	Image Added
	SU	yes	no	no	no	yes	no	no	Image Added
	BU	yes	no	no	no	yes	no	no	Image Added
	Mod	yes	no	no	no	yes

	no	no	Image Added
TS	yes	no	no	no	yes	no	no	Image Added
Documentation	AU	yes	no	no	no	no	no	no	Image Added

n/aBU


SU	yes	no	no	no	no	no	no

n/a

TS
Image Added
BU	yes	no	no	no	no	no	no	Image Added
Mod	yes	no	no	no	no	no	no	Image Added

yes

no

n/a

Image Added

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Versions Compared

Old Version 12

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Key

How to create a new account:

Delete an existing account:

Privileges for each role:

Pre defined roles:

Detailed privileges for each role: