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After clicking on Continue, he will receive a new reset password email.

What if the new operator has deleted the reset password email by mistake or the reset password link has expired (after 48 hours)?

The operator has simply to click on the Forgot password link above, no matter if he has deleted the very first email (to set the password for the first time) or a subsequent email.

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Please send a request to our service team to enable this new operator creation process. The service team will set the institution parameter Op Secured Password Creation to true.

You may modify the template of the reset password email provided by default or create several templates. In order to do this, you have to modify the definition of the default document of class Reset operator password or create a new document of that document class, as illustrated below:

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