This function retrieves information from TIXnGO about the ticket (status, holder) and stores it inside SecuTix.
With FIFASTX-2770the lifecycle implementation, we aligned the statuses and the screens between TIXNGO and S-360 :
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and synchronize the tickets from a "business" perspective
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Ticket statuses
History mode (legacy behaviour)
- Possible Statuses (tixngo.legacyStatus) : INJECTED, RECEIVED, ACTIVATED, TRANSFER_PENDING, TRANSFERRED, CONTROLLED, DELETION_PENDING, DELETED
- Possible Actions : INJECT, TRANSFER, DELETE, BURN
- Possible States : PENDING, CONFIRMED, KO, DELETION_PENDING, DELETED, REGISTRATION_PENDING, CANCELLED, FAILED
Lifecycle mode (new behaviour)
- Possible Statuses : INJECTED, DOWNLOADED, ASSIGNED, CONTROLLED, PENDING_TRANSFER, FAILURE_TRANSFER, TRANSFERRED, BT_ACTIVATED, MANUAL_ACTIVATED, OFFLINE_ACTIVATED, ONLINE_ACTIVATED, DELETION_PENDING, DELETED, ACTIVATED, DEACTIVATED, DEFAULT, INVALID, PENDING, FAILURE
- Possible Actions & States : Does not exist anymore. Replaced by Business Statuses
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S360 Blockchain Status (history)
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S360 Blockchain Status (lifecycle)
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Printed
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(after injection) INJECTED
No Action/Status as long as the user does not have a wallet
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(after download) RECEIVED
Action/Status : Inject/Confirmed
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(after assignment) RECEIVED 
Holder/Assignee fields are set
Action/Status : Inject/Confirmed
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(after transfer initiated) TRANSFER_PENDING
Action/Status : Inject/Confirmed
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(after transfer cancelled by sender) RECEIVED
(after transfer rejected by receiver) RECEIVED
Action/Status : Inject/Confirmed
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(after transfer cancelled by sender) FAILURE_TRANSFER
(after transfer rejected by receiver) FAILURE_TRANSFER
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Action/Status : Transfer/Confirmed
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(after ticket offline activation) ACTIVATED
(after ticket online activation) ACTIVATED
(after ticket manual activation) ACTIVATED
(after ticket bluetooth/beacon activation) ACTIVATED
No specific Action/Status
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(after ticket offline activation) OFFLINE_ACTIVATED
(after ticket online activation) ONLINE_ACTIVATED
(after ticket manual activation) MANUAL_ACTIVATED
(after ticket bluetooth/beacon activation) BT_ACTIVATED
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Controlled
→ ACS control
→ Ticket check (BO)
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(after control BUT before feedback from TIXNGO) ACTIVATED
(after control and feedback from TIXNGO) CONTROLLED
No specific Action/Status
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(after control before feedback from TIXNGO) XYZ_ACTIVATED where XYZ is the activation method used
(after control and feedback from TIXNGO) CONTROLLED
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Invalidated
→ Reprint ticket
→ Post ticket on resale
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If the ticket was already existing in TIXNGO ...
- DELETION_PENDING (after sending the "cancelled/invalidated" status to TIXNGO and receiving feedback from TIXNGO)
- DELETED (after successful blockchain deletion and feedback from TIXNGO)
If the ticket was never sent to TIXNGO → NA
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If the ticket was already existing in TIXNGO ...
- DELETION_PENDING (after sending the "invalidated status to TIXNGO and receiving feedback from TIXNGO)
- DELETED (after successful blockchain deletion and feedback from TIXNGO)
If the ticket was never sent to TIXNGO → NA
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Cancelled
→ Cancel ticket (manually or by batch)
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If the ticket was already existing in TIXNGO ...
- DELETION_PENDING (after sending the "cancelled/invalidated" status to TIXNGO and receiving feedback from TIXNGO)
- DELETED (after successful blockchain deletion and feedback from TIXNGO)
If the ticket was never sent to TIXNGO → NA
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If the ticket was already existing in TIXNGO ...
- DELETION_PENDING (after sending the "cancelled/invalidated" status to TIXNGO and receiving feedback from TIXNGO)
- DELETED (after successful blockchain deletion and feedback from TIXNGO)
If the ticket was never sent to TIXNGO → NA
What and how we synchronize ticket details ?
Each mode has a specific mapping.
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Work in progress → Final version will be uploaded when developement will be completed.
- BeaconName & ExtraInfoX
Jira showSummary false server SecuTix JIRA Tracking System serverId db7e2039-f715-3f84-b1ed-ba058a819c06 key STX-129962 - Cultural Contact creation
Jira showSummary false server SecuTix JIRA Tracking System serverId db7e2039-f715-3f84-b1ed-ba058a819c06 key STX-130794
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07 Feb 2023
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S360-TNG_Mapping_20230207.xlsx
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Fixing nationality
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S360-TNG_Mapping_20221007.xlsx
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How does it work?
The "Retrieve ticket status from TIXnGO", also known as "Feedback interface" retrieves information from TIXnGO about the ticket holder and stores it inside S-360.
Only the batch size not already handled tickets are retrieved from TIXnGO.
Only one function "retrieve ticket status from TIXnGO" must run for a given organizer, regardless if tickets are injected from multiple organizations.
Recommended frequency
Every 5 minutes.
Pagination key
Do not touch this value if you do not know what you are doing.
Skip ticket
A non-mandatory parameter in which you can add all the ticket IDs that you want to skip.
Batch size
Recommended value: 1000
How to configure the interface ?
How to configure the interface ?
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