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Feature patch - Released in production the week 11-1513.05.2020   StatussubtletruetitleUPCOMING

New features

Online Sales

  • Season ticket cards can now be

...

  • digitalized as

...

  • print@home or mobile

...

  • cards.

...

  • Read more
  • Open-choice packages with matches can now be offered online Read more
  • In the customer account, internet users can see the remaining amount on his/her reusable vouchers. Read more
  • In the register and login screen, internet users can now show or hide the password they are typing. Read more
  • Automatic redirection based on access rights: Internet users can be redirected automatically to a different internet point of sales if they attempt to access an unauthorised sales channel. Read more

Promoter Features

  • Promoter web reporting improvements:
    • To provide a more accurate insight on the final revenue, we have added two new measures: the potential revenue and the net revenue. Read more
  • In the back-office, promoter operators can now get access to the orders and tickets concerning the products that the promoter is responsible for, enabling self-service support by promoters. Read more

Onsite sales

  • At the box-office, operators can see the remaining amount of a reusable voucher by opening the voucher's ticket details screen. Read more

Back-office

  • COVID HELP A new mass-cancellation batch function allows you to cancel in bulk open passes, visit passes and services, similarly to what exists already for events and competitions. Read more

...

Reporting

  • A new filter on sales period using relative dates (last n days/weeks/months), particularly useful for scheduled reports, is now available in product revenue and product revenue payment reports.

Open Platform

...

  • NOVA Wrapper: NVF-265, NVF-266, NVF-273, NVF-275, NVF-277, NVF-279, NVF-280, NVF-281

Bug fixes

  • [STX-99180] The export to CSV function of the SAP interface cannot process more than 40000 invoices at the same time and cannot be used incrementally


Expand
titleAdditional bug fixes
  • [STX-98330] In the box office, when the number of tickets exceeds limitationlimitations, the requested quantity displayed in the error message is wrong
  • [STX-98518] The arbitration of files with different currencies should display a business error message instead of a technical error[STX-98535] In the box office, when the cart screen is opened, a forbidden message is displayed
  • [STX-98579] Some labels texts are not translated in french

  • [STX-98721] In the ticket shop, answers to questionnaire with more than 60 characters are not fully displayed

  • [STX-93454] The card number printed on an RFID card is different than the value found in SecuTix

  • [STX-

    95176] Payments requiring signature are blocking the box office
  • [STX-96435] A payment is reflected in the wrong file due to a TPE error
  • [STX-96477] Some payments succeed on the payment terminal but are considered as failed by SecuTix
  • [STX-96646] Successful payment done with AMEX credit card via TPE are not correctly handled by SecuTix
  • [STX-97383] A cancellation of credit card payment by payment terminal fails in some cases due to a server error
  • [STX-97580] Some matches are on sale in the ticket shop even when their date is in the past
  • [STX-97639] Printing receipts fails for sales when resuming reservations, but is working for direct sales
  • [STX-97736] Some box office operators encounter technical errors and slowness when printing
  • [STX-97909] Refunds via NOVA interface are not possible due to a timeout
  • [STX-97965] It is possible to set an option for an unauthorised tariff on the activity profile
  • [STX-98054] In the group sales file summary, the value of requested tickets is incorrect
  • [STX-98225] An invoice for an order paid with both deposit payment and waiting account, shows a wrong amount to pay
  • [STX-98250] Some options have been converted into sales despite there is not enough availability
  • [STX-98264] Some cards printed with an Evolis do not have the file number displayed

  • 97738] Incorrect handling of back end account update from lottery, when login already used

  • [STX-

    [STX-

    98339] The SEPA file does not use values configured

    on

    for the organization

  • [STX-

    98351] An error happens when validating season tickets with the access control app[STX-

    98352]

    The number

    Number of tickets added to the basket does not mach the number of clicks done by the operator

  • [STX-98355] In the report modification, some changes of default values reset the field "Operation Type" of the report definition

  • [STX-98392] An unauthorized update of a shipment address is not prevented if one of the shipment selected can be updated

  • [STX-98436] Ticket holder import batch shows inconsistent results

  • [STX-98476] In the box office seat map, filters are not correctly applied if all seats from a contingent have been sold

  • [STX-98482] It is not possible to validate a template from the dedicated validation screen
  • [STX-98483] The CSV invoice export to SAP contains wrong values for the complementary tickets in case of reverse charges
  • [STX-98485] Wrong ticket support when creating shipments by API request

  • [STX-

    98501] In the seat map editor, it should not be possible to enter letters for the seat number as it is not supported[STX-

    98580] In the producer space, it was not possible to generate the report for all events

  • [STX-98581] In the ticket shop, the credit balance amount cannot be used to pay cancellation insurance

    when it is added in the popup

  • [STX-98582] All credit notes created by the cancellation batch are not sent to SAP

  • [STX-98604] The parameter "group cancellation" in re-integration batch cannot be used due to an error

  • [STX-98605] Tickets injected in TIXnGO cannot be

    resold
  • [STX-98608] Cultural contacts are printed in tickets instead of beneficiary contacts
  • [STX-98658] In the ticket shop, the limitations configured for an advantage are not respected

    put to resale

  • [STX-98755] A technical error happens when printing the summary for the bank agreement

  • [STX-98778] In the physical configuration, the change of seat numbering have an unexpected result

  • [STX-98813] Product revenue report display wrong data in case of exchange and refund

  • [STX-98822] An error occurs when exporting contacts from SAM

    target

    targets

  • [STX-98897] In the landing page of producer space, the calendar shows events one day before

  • [STX-98924] Financial information cannot be saved because of unwanted IBAN check in the back office

  • [STX-98929] OneTrust: SecuTix cookies are still set when the control cookie is not present at all

  • [STX-98939] The seat map have a different display of lines between physical and logical configurations

  • [STX-99000] In the contact configuration screen, the button "create internet account" sends the password generation email instead of the account creation email

  • [STX-99046] Producers cannot be found in the activity profile with their names

  • [STX-99074] Campaign email shipments are not completed successfully

  • [STX-99191] For boutique products, in addition to the product image, also the images dedicated for cross-selling products are displayed