Pre-requisite: create Ticket templates.
→ The ticket model section is a mandatory step in order to further associate ticket templates with products.
The ticket model is an aggregation of templates that will be available for a given product. For example, if, for a given event, you want only mobile and print@home templates to be available to customer, you will associate you mobile and p@h templates in a ticket model. Note that only one ticket model can be applied for each product. In the case of competitions/events, you can associate a different ticket model for each match/performance. This enables you to make exceptions (for example if, for one match, you do not want to have mobile tickets but only mobile tickets, then you can create a specific ticket model that you will apply only to a specific match).
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Ticket type (different for each product family):
- Countermark Single ticket => for season ticket exchangecompetitions / events
- Pass => for visit pass, open pass
- Service => for Services, Voucher
- Simple Card => for badges (ex: membership cards) and season tickets
- Service => for Services, Vouchers, Donations
- Countermark => for season ticket exchange (feature no longer used)Single ticket => for competitions / events
Hardware family (on what printer tickets will be printed):
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Associate all relevant templates to this ticket model. Note that only one template can be associated for each ticket support (you cannot associate 2 different PDF templates for the same product)
Ticket support:
- Thermal ticket => for printing on BOCA, Stimare and other supported thermal printers
- A4 ticket => for printing of PDF from the box office only
- E-Ticket => for print@home PDF
- Simple Card => for season tickets/badges with visible barcodes
- Blockchain => for tickets to inject in mobile APP such as TIXnGO
- E-Ticket => for print@home PDF
- Mobile ticket => for mobile templates (PDF responsive to smartphones)
- Passbook => Apple wallet tickets
- RFID => to allow ticket injection on RFID cards
- Simple Card => for badges with visible barcodes
- Thermal ticket => for printing on BOCA, Stimare and other supported thermal printers
Numbered => choosing both enables both numbered and non-numbered seats
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Validate your ticket model to finish configuration.
Next step: associate your model to products
You can also request template creation via a service ticket (quote) to support.