UI Tab |
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title | Multilingual Settings |
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TIXNGO provides a wide range of notification and emails to send to fans which are available to modify on Backoffice via Multilingual Settings. For more details about templates, please have a look at Notification and Email templates. Variable Name | Variable Description | Backend Key | Default value | Visible on Backoffice |
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Burger Menu: Item 1 Title | Title of the menu item for the external website | promo.external.menu.title | external menu title | yes | Burger Menu: Item 1 Description | Sub-text of the menu item for the external website | promo.external.menu.description | external menu description | yes | Burger Menu: Item 1 Url | Multilingual link to burger menu item 1 | promo.external.menu.url | external menu link | yes | Event List: Promo 1 Title | Title of the box in the event list for the external website | promo.external.event.title | external event title | yes | Event List: Promo 1 Description | Sub-text of the event list for the external website | promo.external.event.description | external event description | yes | Event List: Promo 1 URL | Multilingual link to an external website | promo.external.link | external link | yes | Burger Menu: Item 2 Title | Title of the menu item for the other app | promo.otherapp.menu.title | other app menu title | yes | Burger Menu: Item 2 Description | Sub-text of the menu item for the other app | promo.otherapp.menu.description | other app menu description | yes | Burger Menu: Item 2 Url | Multilingual link to burger menu item 2 | promo.otherapp.menu.url | other app menu url | yes | Event List: Promo 2 Title | Title of the box in the event list for the other app | promo.otherapp.event.title | other app event title | yes | Event List: Promo 2 Description | Sub-text of the event list for the other app | promo.otherapp.event.description | other app event description | yes | Event List: Promo 2 URL | Multilingual link to an other app | promo.otherapp.link | other app link | yes | App download link in Emails | Multilingual link to branded app | app.dl.link | http://r.tixngo.io/ma/p | yes | App name in Emails | Multilingual app name | app.name | TIXNGO | yes | Push Notifications at ticket injection content | Content of the push notification recieved at injection | notification.inject.content | You received a ticket for "$$event.name$$" | yes | Push Notifications at ticket injection title | Title of the push notification recieved at injection | notification.inject.title | New Ticket | yes | Push Notifications transfer recipient content | Content of the push notification recieved by recipient of transfer | notification.received.content | You received a ticket from $$spectator.name$$. | yes | Push Notifications transfer recipient title | Title of the push notification recieved by recipient of transfer | notification.received.title | New Ticket Received | yes | Push Notifications transfer sender content | Content of the push notification recieved by sender of transfer | notification.sent.content | Your ticket was successfully transferred to $$spectator.name$$ | yes | Push Notifications transfer sender title | Title of the push notification recieved by sender of transfer | notification.sent.title | Ticket Sent | yes | Push Notifications at ticket deletion content | Content of the push notification recieved when a ticket is deleted | notification.deleted.content | A ticket for $$event.name$$ has been deleted | yes | Push Notifications at ticket deletion title | Title of the push notification recieved when a ticket is deleted | notification.deleted.title | Ticket deleted | yes | Push Notifications at delete content: Resale pending | Content of the push notification received when ticket is deleted with delete reason RESALE_PENDING | notification.deleted.resale-pending.content | The ticket for $$event.name$$ is now available for resale | yes | Push Notifications at delete title: Resale pending | Title of the push notification received when ticket is deleted with delete reason RESALE_PENDING | notification.deleted.resale-pending.title | Ticket available for resale | yes | Push Notifications at delete content: Resale cancelled | Content of the push notification received when ticket is deleted with delete reason RESALE_CANCELLED | notification.deleted.resale-cancelled.content | A ticket for $$event.name$$ has been deleted | yes | Push Notifications at delete title: Resale cancelled | Title of the push notification received when ticket is deleted with delete reason RESALE_CANCELLED | notification.deleted.resale-cancelled.title | Ticket deleted | yes | Push Notifications at delete content: Resold - Resale after distribution to mobile phone | Content of the push notification received when ticket is deleted with delete reason RESOLD | notification.deleted.resold.content | A ticket for $$event.name$$ has been deleted | yes | Push Notifications at delete title: Resold - Resale after distribution to mobile phone | Title of the push notification received when ticket is deleted with delete reason RESOLD | notification.deleted.resold.title | Ticket deleted | yes | Push Notifications at ticket delete title: Blacklist - PNA requests to blacklist | Content of the push notification received when ticket is deleted with delete reason OTHER_PNA_REQUEST_BL | notification.deleted.other_pna_request_bl.title | Ticket deleted | yes | Push Notifications at ticket delete content: Blacklist - PNA requests to blacklist | Title of the push notification received when ticket is deleted with delete reason OTHER_PNA_REQUEST_BL | notification.deleted.other_pna_request_bl.content | A ticket for $$event.name$$ has been deleted | yes | Push Notifications at ticket delete title: Blacklist - Security requests to blacklist | Content of the push notification received when ticket is deleted with delete reason OTHER_SECURITY_REQUEST_BL | notification.deleted.other_security_request_bl.title | Ticket deleted | yes | Push Notifications at ticket delete content: Blacklist - Security requests to blacklist | Title of the push notification received when ticket is deleted with delete reason OTHER_SECURITY_REQUEST_BL | notification.deleted.other_security_request_bl.content | A ticket for $$event.name$$ has been deleted | yes | Push Notifications at ticket delete title: Cancellation for customer name change | Content of the push notification received when ticket is deleted with delete reason ITA_CUST_NAME_CHANGE | notification.deleted.ita_cust_name_change.title | Ticket deleted | no | Push Notifications at ticket delete content: Cancellation for customer name change | Title of the push notification received when ticket is deleted with delete reason ITA_CUST_NAME_CHANGE | notification.deleted.ita_cust_name_change.content | A ticket for $$event.name$$ has been deleted | no | Push Notifications at ticket delete title: Cancellation for service reason | Content of the push notification received when ticket is deleted with delete reason ITA_SERVICE_REASON | notification.deleted.ita_service_reason.title | Ticket deleted | no | Push Notifications at ticket delete content: Cancellation for service reason | Title of the push notification received when ticket is deleted with delete reason ITA_SERVICE_REASON | notification.deleted.ita_service_reason.content | A ticket for $$event.name$$ has been deleted | no | Push Notifications at ticket delete title: Cancellation for theft/ loss | Content of the push notification received when ticket is deleted with delete reason ITA_THEFT_LOSS | notification.deleted.ita_theft_loss.title | Ticket deleted | no | Push Notifications at ticket delete content: Cancellation for theft/ loss | Title of the push notification received when ticket is deleted with delete reason ITA_THEFT_LOSS | notification.deleted.ita_theft_loss.content | A ticket for $$event.name$$ has been deleted | no | Push Notifications at ticket delete title: Cancellation for upselling | Content of the push notification received when ticket is deleted with delete reason ITA_UPSELLING | notification.deleted.ita_upselling.title | Ticket deleted | no | Push Notifications at ticket delete content: Cancellation for upselling | Title of the push notification received when ticket is deleted with delete reason ITA_UPSELLING | notification.deleted.ita_upselling.content | A ticket for $$event.name$$ has been deleted | no | Push Notifications at ticket delete title: Cancellation on customer request | Content of the push notification received when ticket is deleted with delete reason ITA_CUSTOMER_REQUEST | notification.deleted.ita_customer_request.title | Ticket deleted | no | Push Notifications at ticket delete content: Cancellation on customer request | Title of the push notification received when ticket is deleted with delete reason ITA_CUSTOMER_REQUEST | notification.deleted.ita_customer_request.content | A ticket for $$event.name$$ has been deleted | no | Push Notifications at ticket delete title: Cancelled - Refunded | Content of the push notification received when ticket is deleted with delete reason REFUNDED | notification.deleted.refunded.title | Ticket deleted | no | Push Notifications at ticket delete content: Cancelled - Refunded | Title of the push notification received when ticket is deleted with delete reason REFUNDED | notification.deleted.refunded.content |
UI Tab |
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Variable Name | Variable Description | Backend Key |
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Anonymize ticket holder information after x days the event ends (set 0 to turn OFF the feature) | Value: Integer (days)(count from event end-time) Default value = 0 → OFF feature If current time is X days after event end-time, ticket holder information will be anonymized. Job run 1:00 UTC everyday | assignee.information.anonymize.delay |
Consolidate tickets purchased in one single email - time-frame | Value: Integer (hour)(count from previous email sending time) Default value = 0 → OFF feature The user should only receive one email for the first injected ticket All other injection during X hours since first email sent will not be sent separately. After X hours, 1 consolidated injection email will be sent including all ticket-Ids injected. | email.ticket.invitation.nextreceiveperiodtime |
Default amount of days after which the unregistered personal information got anonymized | Value: Integer (hour)(count from event end-time) Default value = 0 → OFF feature If current time is X hours after event end-time, unregistered account information will be anonymized Job run 1:00 UTC everyday | personal.information.anonymize.delay |
Default amount of time (hour) after which the pending transfers will be cancelled | Value: Integer (hour)(count from transfer initiated) Default value = 0 → OFF feature If current time is X hours after ticket is transferred and no accept/reject is done on recipient's side, the transfer will be cancelled. | ticket.approval.cancel.delay |
Enable contingent feature | Enable/Disable feature, allowing organizer to filter tickets by contingent | enable.contingent.feature |
Hour of the day to send the first reminder, next one will be after the min interval (UTC) | Values: Integer [0, 23] representing hours of the day On selected date, at X(hours) email reminder will be sent to user | email.reminder.limit.time-first |
Interval (in minutes) between split notification campaign schedules | Values: Integer (minutes) (count from the previous notification campaign sent) If one notification campaign is set with (total impacted spectator) > (Batch size), then after X minutes from the previous sending, the next push notification will be sent. | push.notification.campaign.delay |
Max number of reminder emails that can be sent per ticket | Values: Integer [0, 5] (maximum of 5 reminders per ticket) Email is sent to spectator who has ticket injected but not yet registered on app | email.reminder.limit.max-number |
Minimum interval between two reminder in hours | Values: Integer >= 12 (limits to a maximum of 1 email every 12h, hence 2 per day max) | email.remidner.limit.min-interval |
Number of days before the Event, to start sending reminders | Values: Integer >= 0 | email.reminder.limit.days-first |
Push notification campaign batch size | Values: Integer > 0 | push.notification.campaign.batch_size |
UI Tab |
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title | Multilingual Settings |
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Variable Name | Variable Description | Backend Key |
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Anonymize ticket holder information after x days the event ends (set 0 to turn OFF the feature) | Value: Integer (days)(count from event end-time) Default value = 0 → OFF feature If current time is X days after event end-time, ticket holder information will be anonymized. Job run 1:00 UTC everyday | assignee.information.anonymize.delay |
Consolidate tickets purchased in one single email - time-frame | Value: Integer (hour)(count from previous email sending time) Default value = 0 → OFF feature The user should only receive one email for the first injected ticket All other injection during X hours since first email sent will not be sent separately. After X hours, 1 consolidated injection email will be sent including all ticket-Ids injected. | email.ticket.invitation.nextreceiveperiodtime |
Default amount of days after which the unregistered personal information got anonymized | Value: Integer (hour)(count from event end-time) Default value = 0 → OFF feature If current time is X hours after event end-time, unregistered account information will be anonymized Job run 1:00 UTC everyday | personal.information.anonymize.delay |
Default amount of time (hour) after which the pending transfers will be cancelled | Value: Integer (hour)(count from transfer initiated) Default value = 0 → OFF feature If current time is X hours after ticket is transferred and no accept/reject is done on recipient's side, the transfer will be cancelled. | ticket.approval.cancel.delay |
Enable contingent feature | Enable/Disable feature, allowing organizer to filter tickets by contingent | enable.contingent.feature |
Hour of the day to send the first reminder, next one will be after the min interval (UTC) | Values: Integer [0, 23] representing hours of the day On selected date, at X(hours) email reminder will be sent to user | email.reminder.limit.time-first |
Interval (in minutes) between split notification campaign schedules | Values: Integer (minutes) (count from the previous notification campaign sent) If one notification campaign is set with (total impacted spectator) > (Batch size), then after X minutes from the previous sending, the next push notification will be sent. | push.notification.campaign.delay |
Max number of reminder emails that can be sent per ticket | Values: Integer [0, 5] (maximum of 5 reminders per ticket) Email is sent to spectator who has ticket injected but not yet registered on app | email.reminder.limit.max-number |
Minimum interval between two reminder in hours | Values: Integer >= 12 (limits to a maximum of 1 email every 12h, hence 2 per day max) | email.remidner.limit.min-interval |
Number of days before the Event, to start sending reminders | Values: Integer >= 0 | email.reminder.limit.days-first |
Push notification campaign batch size | Values: Integer > 0 | push.notification.campaign.batch_size |
UI Tab |
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title | Registration Configuration |
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Variable Name | Variable Description | Backend Key |
Burger Menu: Item 1 Title | Title of the menu item for the external website | promo.external.menu.title |
Burger Menu: Item 1 Description | Sub-text of the menu item for the external website | promo.external.menu.description |
Event List: Promo 1 Title | Title of the box in the event list for the external website | promo.external.event.title |
Event List: Promo 1 Description | Sub-text of the event list for the external website | promo.external.event.description |
Event List: Promo 1 URL | Multilingual link to an external website | promo.external.link |
Burger Menu: Item 2 Title | Title of the menu item for the other app | promo.otherapp.menu.title |
Burger Menu: Item 2 Description | Sub-text of the menu item for the other app | promo.otherapp.menu.description |
Event List: Promo 2 Title | Title of the box in the event list for the other app | promo.otherapp.event.title |
Event List: Promo 2 Description | Sub-text of the event list for the other app | promo.otherapp.event.description |
Event List: Promo 2 URL | Multilingual link to an other app | promo.otherapp.link |
App download link in Emails | Multilingual link to branded app | app.dl.link |
App name in Emails | Multilingual app name | app.name |
Push Notifications at ticket injection content | Content of the push notification recieved at injection | notification.inject.content |
Push Notifications at ticket injection title | Title of the push notification recieved at injection | notification.inject.title |
Push Notifications transfer recipient content | Content of the push notification recieved by recipient of transfer | notification.received.content |
Push Notifications transfer recipient title | Title of the push notification recieved by recipient of transfer | notification.received.title |
Push Notifications transfer sender content | Content of the push notification recieved by sender of transfer | notification.sent.content |
Push Notifications transfer sender title | Title of the push notification recieved by sender of transfer | notification.sent.title |
Push Notifications at ticket deletion content | Content of the push notification recieved when a ticket is deleted | notification.deleted.content |
Push Notifications at ticket deletion title | Title of the push notification recieved when a ticket is deleted | notification.deleted.title |
Push Notifications at delete content: Resale pending being resoldnotification.deleted.resale-pending.content |
Push Notifications at ticket delete title: |
Resale pendingChange card number | Content of the push notification received when ticket is deleted with delete reason CHANGE_RFID |
Ticket being resoldresale-pendingchange_rfid.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Resale cancelledA reselling Change card number | Title of the push notification received when ticket is deleted with delete reason CHANGE_RFID | notification.deleted.change_rfid.content | A ticket for $$event.name$$ has been |
cancellednotification.deleted.resale-cancelled.content |
Push Notifications at ticket delete title: |
Resale cancelledEvent cancellation | Content of the push notification received when ticket is deleted with delete reason ITA_EVENT_CANCELLATION |
Reselling ticket cancelresale-cancelledita_event_cancellation.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Resold - Resale after distribution to mobile phoneA ticket for $$event.name$$ has been resoldEvent cancellation | Title of the push notification received when ticket is deleted with delete reason ITA_EVENT_CANCELLATION | notification.deleted. |
resoldita_event_cancellation.content |
Push Notifications at delete title: Resold - Resale after distribution to mobile phone | Ticket resold | notification.deleted.resold.title |
Push Notifications at ticket delete title: |
Blacklist - PNA requests to blacklistForbidden | Content of the push notification received when ticket is deleted with delete reason |
OTHER_PNA_REQUEST_BLFORBIDDEN | notification.deleted. |
other_pna_request_blforbidden.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Blacklist - PNA requests to blacklistForbidden | Title of the push notification received when ticket is deleted with delete reason |
OTHER_PNA_REQUEST_BLFORBIDDEN | notification.deleted. |
other_pna_request_blforbidden.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Blacklist - Security requests to blacklistInvalid print | Content of the push notification received when ticket is deleted with delete reason |
OTHERSECURITYREQUEST_BLPRINT | notification.deleted. |
othersecurity_request_bl.titleinvalid_print.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Blacklist - Security requests to blacklistInvalid print | Title of the push notification received when ticket is deleted with delete reason |
OTHERSECURITYREQUEST_BLPRINT | notification.deleted. |
othersecurityrequest_blprint.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Cancellation for customer name changeLoss - Courier failure situation unclear | Content of the push notification received when ticket is deleted with delete reason |
ITACUSTNAME_CHANGEFAILURE | notification.deleted. |
itacustname_changefailure.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Cancellation for customer name changeLoss - Courier failure situation unclear | Title of the push notification received when ticket is deleted with delete reason |
ITACUSTNAME_CHANGEFAILURE | notification.deleted. |
itacust_name_change.contentcourier_failure.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Cancellation for service reasonLoss - Return back to organization distribution | Content of the push notification received when ticket is deleted with delete reason |
ITASERVICEREASONDISTRIBUTION | notification.deleted. |
itaservicereasondistribution.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Cancellation for service reasonLoss - Return back to organization distribution | Title of the push notification received when ticket is deleted with delete reason |
ITASERVICEREASONDISTRIBUTION | notification.deleted. |
itaservicereasondistribution.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Cancellation for theft/ lossMobile take back | Content of the push notification received when ticket is deleted with delete reason |
ITATHEFTLOSSBACK | notification.deleted. |
itatheftlossback.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Cancellation for theft/ lossMobile take back | Title of the push notification received when ticket is deleted with delete reason |
ITATHEFTLOSSBACK | notification.deleted. |
itatheftlossback.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Cancellation for upsellingOther cause | Content of the push notification received when ticket is deleted with delete reason |
ITA_UPSELLINGOTHER | notification.deleted. |
ita_upsellingother.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Cancellation for upsellingOther cause | Title of the push notification received when ticket is deleted with delete reason |
ITA_UPSELLINGOTHER | notification.deleted. |
ita_upsellingother.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Cancellation on customer requestPrinting issue-Low printing quality or paper jam | Content of the push notification received when ticket is deleted with delete reason |
ITACUSTOMER_REQUESTitacustomer_requestko.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Cancellation on customer requestPrinting issue-Low printing quality or paper jam | Title of the push notification received when ticket is deleted with delete reason |
ITACUSTOMER_REQUESTitacustomer_requestko.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Cancelled - RefundedReprint | Content of the push notification received when ticket is deleted with delete reason |
REFUNDEDREPRINT | notification.deleted. |
refundedreprint.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Cancelled - RefundedReprint | Title of the push notification received when ticket is deleted with delete reason |
REFUNDEDREPRINT | notification.deleted. |
refundedreprint.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Cancelled by EBOReprint - App not working, change to paper ticket | Content of the push notification received when ticket is deleted with delete reason |
EBOCANCELLEDPAPER | notification.deleted. |
ebocancelledpaper.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Cancelled by EBOReprint - App not working, change to paper ticket | Title of the push notification received when ticket is deleted with delete reason |
EBOCANCELLEDPAPER | notification.deleted. |
ebocancelledpaper.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Change card numberReprint - Customer requests change to mobile ticket | Content of the push notification received when ticket is deleted with delete reason |
CHANGERFIDMOBILE | notification.deleted. |
changerfidmobile.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Change card numberReprint - Customer requests change to mobile ticket | Title of the push notification received when ticket is deleted with delete reason |
CHANGERFIDMOBILE | notification.deleted. |
changerfidmobile.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at |
ticket delete title: Event cancellationticket delete title: Reprint - Customer requests change to paper ticket | Content of the push notification received when ticket is deleted with delete reason |
ITAEVENTCANCELLATIONPAPER | notification.deleted. |
itaeventcancellationpaper.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Event cancellationReprint - Customer requests change to paper ticket | Title of the push notification received when ticket is deleted with delete reason |
ITAEVENTCANCELLATIONPAPER | notification.deleted. |
itaeventcancellationpaper.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
ForbiddenReprint - Destroyed or unreadable barcode | Content of the push notification received when ticket is deleted with delete reason |
FORBIDDENREPRINT_DAMAGED | notification.deleted. |
forbiddenreprint_damaged.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
ForbiddenReprint - Destroyed or unreadable barcode | Title of the push notification received when ticket is deleted with delete reason |
FORBIDDENREPRINT_DAMAGED | notification.deleted.reprint_damaged. |
deleted.forbidden.contentcontent | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Invalid printReprint - Organization requests change to mobile ticket | Content of the push notification received when ticket is deleted with delete reason |
ITAINVALIDPRINTMOBILE | notification.deleted. |
itainvalidprintmobile.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Invalid printReprint - Organization requests change to mobile ticket | Title of the push notification received when ticket is deleted with delete reason |
ITAINVALIDPRINTMOBILE | notification.deleted. |
itainvalidprintmobile.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Loss - Courier failure situation unclearReprint - Organization requests change to paper ticket | Content of the push notification received when ticket is deleted with delete reason |
LOSSCOURIERFAILUREPAPER | notification.deleted. |
losscourierfailurepaper.title | Ticket deleted | yes |
Push Notifications at |
ticket delete content: Loss - Courier failure situation unclearticket delete content: Reprint - Organization requests change to paper ticket | Title of the push notification received when ticket is deleted with delete reason |
LOSSCOURIERFAILUREPAPER | notification.deleted. |
losscourierfailurepaper.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Loss Return back to organization distributionPNA requests to on-site collection | Content of the push notification received when ticket is deleted with delete reason |
LOSSRETURNDISTRIBUTIONSITE | notification.deleted. |
lossreturndistributionsite.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Loss Return back to organization distributionPNA requests to on-site collection | Title of the push notification received when ticket is deleted with delete reason |
LOSSRETURNDISTRIBUTIONSITE | notification.deleted.reprint_pna_on_site.content | A ticket for $$event. |
deleted.loss_return_distribution.contentname$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Mobile take backReprint - Reseating after distribution | Content of the push notification received when ticket is deleted with delete reason |
MOBILETAKE_BACKRESEAT | notification.deleted. |
mobiletake_backreseat.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Mobile take backReprint - Reseating after distribution | Title of the push notification received when ticket is deleted with delete reason |
MOBILETAKE_BACKRESEAT | notification.deleted. |
mobiletake_backreseat.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
Other causeReseating | Content of the push notification received when ticket is deleted with delete reason |
OTHERRESEAT | notification.deleted. |
otherreseat.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Other causeReseating | Title of the push notification received when ticket is deleted with delete reason |
OTHER.deleted.other.content.deleted.reseat.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Printing issue-Low printing quality or paper jamStolen - Ticket stolen | Content of the push notification received when ticket is deleted with delete reason |
PRINT_KOTHEFT | notification.deleted. |
print_kotheft.title | Ticket deleted | yes |
Push Notifications at ticket delete content: |
Printing issue-Low printing quality or paper jamStolen - Ticket stolen | Title of the push notification received when ticket is deleted with delete reason |
PRINT_KOTHEFT | notification.deleted. |
print_kotheft.content | A ticket for $$event.name$$ has been deleted | yes |
Push Notifications at ticket delete title: |
ReprintTicket loss | Content of the push notification received when ticket is deleted with delete reason |
REPRINTLOSS | notification.deleted. |
reprintloss.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
ReprintTicket loss | Title of the push notification received when ticket is deleted with delete reason |
REPRINTLOSS | notification.deleted. |
reprintloss.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at |
ticket delete title: Reprint - App not working, change to paper ticketticket delete title: Transaction not completed | Content of the push notification received when ticket is deleted with delete reason |
REPRINTAPPPAPERCOMPLETED | notification.deleted. |
reprintapppapercompleted.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Reprint - App not working, change to paper ticketTransaction not completed | Title of the push notification received when ticket is deleted with delete reason |
REPRINTAPPPAPERCOMPLETED | notification.deleted. |
reprintapppapercompleted.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket delete title: |
Reprint - Customer requests change to mobile ticketWrong data | Content of the push notification received when ticket is deleted with delete reason |
REPRINTCONTACTMOBILEDATA | notification.deleted. |
reprintcontactmobiledata.title | Ticket deleted | no |
Push Notifications at ticket delete content: |
Reprint - Customer requests change to mobile ticketWrong data | Title of the push notification received when ticket is deleted with delete reason |
REPRINTCONTACTMOBILEDATA | notification.deleted. |
reprintcontactmobiledata.content | A ticket for $$event.name$$ has been deleted | no |
Push Notifications at ticket |
delete title: Reprint - Customer requests change to paper ticketactivation content | Content of the push notification received when a ticket is |
deleted with delete reason REPRINT_CONTACT_PAPERdeleted.reprint_contact_paper.titleactivated.content | A ticket for $$event.name$$ has been activated | yes |
Push Notifications at ticket |
delete content: Reprint - Customer requests change to paper ticketactivation title | Title of the push notification received when a ticket is |
deleted with delete reason REPRINT_CONTACT_PAPERdeleted.reprint_contact_paper.contentactivated.title | Ticket activated | yes |
Push Notifications at |
ticket delete title: Reprint - Destroyed or unreadable barcodetransfer cancelation content | Content of the push notification received when |
ticket is deleted with delete reason REPRINT_DAMAGEDa transfer is canceled by sender | notification. |
deleted.reprint_damaged.titlecancel.content | The transfer of the ticket "$$event.name$$" has been cancelled | yes |
Push Notifications at |
ticket delete content: Reprint - Destroyed or unreadable barcodetransfer cancelation title | Title of the push notification received when |
ticket is deleted with delete reason REPRINT_DAMAGEDa transfer is canceled by sender | notification. |
deleted.reprint_damaged.contentPush Notifications at ticket delete title: Reprint - Organization requests change to mobile ticketcancel.title | Ticket Transfer Cancelled | yes |
Push Notifications at ticket update content | Content of the push notification received when a ticket |
is deleted with delete reason REPRINT_ORG_MOBILE's information is updated by organizer | notification.update.ticket.content | Your ticket for $$event.name$$ has been updated | yes |
notification.deleted.reprint_org_mobile.title |
Push Notifications at ticket |
delete content: Reprint - Organization requests change to mobile ticketupdate title | Title of the push notification received when a ticket |
is deleted with delete reason REPRINT_ORG_MOBILE's information is updated by organizer | notification. |
deleted.reprint_org_mobile.contentupdate.ticket.title | Ticket Updated | yes |
Push Notifications at |
ticket delete title: Reprint - Organization requests change to paper ticketContent transfer accept title | Title of the push notification received by sender when |
ticket is deleted with delete reason REPRINT_ORG_PAPERtransfer is accepted by the receiver | notification. |
deleted.reprint_org_paper.titleacknowledge.accepted.title | Ticket Transfer Accepted | yes |
Push Notifications at |
ticket delete content: Reprint - Organization requests change to paper ticketTitle transfer accept content | Content of the push notification received by sender when |
ticket is deleted with delete reason REPRINT_ORG_PAPERtransfer is accepted by the receiver | notification. |
deleted.reprint_org_paperacknowledge.accepted.content | The ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$ | yes |
Push Notifications at |
ticket delete title: Reprint - PNA requests to on-site collectionContent transfer reject title | Title of the push notification received by sender when |
ticket is deleted with delete reason REPRINT_PNA_ON_SITEtransfer is rejected by the receiver | notification. |
deleted.reprint_pna_on_site.titleacknowledge.rejected.title | Ticket Transfer Rejected | yes |
Push Notifications at |
ticket delete content: Reprint - PNA requests to on-site collectionTitle transfer reject content | Content of the push notification received by sender when |
ticket is deleted with delete reason REPRINT_PNA_ON_SITEtransfer is rejected by the receiver | notification. |
deleted.reprint_pna_on_site.contentPush Notifications at ticket delete title: Reprint - Reseating after distribution | Content acknowledge.rejected.content | The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$ | yes |
Push Notifications at transfer have been auto_canceled successfully title | Title of the push notification received by sender when |
ticket is deleted with delete reason REPRINT_RESEATtransfer is auto canceled by TIXNGO system | notification. |
deletedreprint_reseatautomaticallycancel.title | Ticket is canceled | yes |
Push Notifications at |
ticket delete content: Reprint - Reseating after distributionTitle transfer have been auto_canceled successfully content | Content of the push notification received by sender when |
ticket is deleted with delete reason REPRINT_RESEATtransfer is auto canceled by TIXGO system | notification. |
deletedreprint_reseatautomaticallycancel.content |
Push Notifications at ticket delete title: Reseating | Content of the push notification received when ticket is deleted with delete reason RESEAT | notification.deleted.reseat.title |
Push Notifications at ticket delete content: ReseatingYour ticket transfer for $$event.name$$ is canceled | yes |
Push Notification at session logout title | Title of the push notification received |
when ticket is deleted with delete reason RESEATby a user at session logout | notification. |
deleted.reseat.contentlogout.title | Logout from device | yes |
Push |
Notifications at ticket delete title: Stolen - Ticket stolenNotification at session logout content | Content of the push notification received |
when ticket is deleted with delete reason THEFTby a user at session logout | notification. |
deleted.theft.titlePush Notifications at ticket delete content: Stolen - Ticket stolenlogout.content | You have been successfully logged out | yes |
Push Notification to initiate logout of session title | Title of the push notification received |
when ticket is deleted with delete reason THEFTby a user at force logout by security rules | notification. |
deletedtheft.contentPush Notifications at ticket delete title: Ticket lossforce.title | New connection on your account | yes |
Push Notification to initiate logout of session content | Content of the push notification received |
when ticket is deleted with delete reason LOSSby a user at force logout by security rules | notification. |
deletedloss.titlePush Notifications at ticket delete content: Ticket loss | Title of the push notification received when ticket is deleted with delete reason LOSS | notification.deleted.loss.content |
Push Notifications at ticket delete title: Transaction not completed | Content of the push notification received when ticket is deleted with delete reason ITA_TRANS_NOT_COMPLETED | notification.deleted.ita_trans_not_completed.title |
Push Notifications at ticket delete content: Transaction not completed | Title of the push notification received when ticket is deleted with delete reason ITA_TRANS_NOT_COMPLETED | notification.deleted.ita_trans_not_completed.content |
Push Notifications at ticket delete title: Wrong data | Content of the push notification received when ticket is deleted with delete reason ITA_WRONG_DATA | notification.deleted.ita_wrong_data.title |
Push Notifications at ticket delete content: Wrong data | Title of the push notification received when ticket is deleted with delete reason ITA_WRONG_DATA | notification.deleted.ita_wrong_data.content |
Push Notifications at ticket activation content | Content of the push notification recieved when a ticket is activated | notification.activated.content |
Push Notifications at ticket activation title | Title of the push notification recieved when a ticket is activated | notification.activated.title |
Push Notifications at transfer cancelation content | Content of the push notification recieved when a transfer is canceled by sender | notification.cancel.content |
Push Notifications at transfer cancelation title | Title of the push notification recieved when a transfer is canceled by sender | notification.cancel.title |
Push Notifications at ticket update content | Content of the push notification received when a ticket's information is updated by organizer | notification.update.ticket.content |
Push Notifications at ticket update title | Title of the push notification received when a ticket's information is updated by organizer | notification.update.ticket.title |
Push Notifications at transfer accept title | Title of the push notification received by sender when transfer is accepted by the receiver | notification.acknowledge.accepted.title |
Push Notifications at transfer accept content | Content of the push notification received by sender when transfer is accepted by the receiver | notification.acknowledge.accepted.content |
Push Notifications at transfer reject title | Title of the push notification received by sender when transfer is rejected by the receiver | notification.acknowledge.rejected.title |
Push Notifications at transfer reject content | Content of the push notification received by sender when transfer is rejected by the receiver | notification.acknowledge.rejected.content |
Push Notifications at transfer have been auto_canceled successfully title | Title of the push notification received by sender when transfer is auto canceled by TIXNGO system | notification.information.automaticallycancel.title |
Push Notifications at transfer have been auto_canceled successfully content | Content of the push notification received by sender when transfer is auto canceled by TIXGO system | notification.information.automaticallycancel.content |
Push Notification at session logout title | Title of the push notification received by a user at session logout | notification.logout.title |
Push Notification at session logout content | Content of the push notification received by a user at session logout | notification.logout.content |
Email subject at ticket injection | Email subject received by initial spectator when a ticket is injected | email.invitation.inject.subject |
Email body at ticket injection | Email body received by initial spectator when a ticket is injected | email.invitation.inject.body |
Email subject at ticket transfer to unknown account | Email subject received by recipient of transfer when account is not in TIXNGO system | email.invitation.approval.subject |
Email body at ticket transfer to unknown account | Email body received by recipient of transfer when account is not in TIXNGO system | email.invitation.approval.body |
Email subject at ticket transfer to known account | Email subject received by recipient of transfer when account is already in TIXNGO system | email.information.approval.subject |
Email body at ticket transfer to known account | Email body received by recipient of transfer when account is already in TIXNGO system | email.information.approval.body |
Email subject at ticket transfer cancellation | Email subject received by recipient of transfer when transfer is cancelled | email.information.cancel.subject |
Email body at ticket transfer cancellation | Email body received by recipient of transfer when transfer is cancelled | email.information.cancel.body |
Email subject for reminders | Email subject received when spectator gets a reminder (has not downloaded his ticket yet) | email.reminder.subject |
Email body for reminders | Email body received when spectator gets a reminder (has not downloaded his ticket yet) | email.reminder.body |
Email subject at ticket deletion | Email subject received by spectator when a ticket is deleted | email.delete.subject |
Email body at ticket deletion | Email body received by spectator when a ticket is deleted | email.delete.body |
Email subject at transfer has been auto_canceled successfully (to recipients) | Email subject received by spectator(transfer receiver) when a ticket is auto_canceled | email.information.automaticallycancel.recipient.subject |
Email body at transfer has been auto_canceled successfully (to recipients) | Email body received by spectator(transfer receiver) when a ticket is auto_canceled | email.information.automaticallycancel.recipient.body |
Email subject at transfer has been auto_canceled successfully (to senders) | Email subject received by spectator(transfer sender) when a ticket is auto_canceled | email.information.automaticallycancel.sender.subject |
Email body at transfer has been auto_canceled successfully (to senders) | Email body received by spectator(transfer sender) when a ticket is auto_canceled | email.information.automaticallycancel.sender.body |
Email subject for activation code of spectator without ticket | Email subject received by spectator when this spectator is using pin code to login and not yet have a ticket in their wallet | email.account.activation.noticket.subject |
Email body for activation code of spectator without ticket | Email body received by spectator when this spectator is using pin code to login and not yet have a ticket in their wallet | email.account.activation.noticket.body |
Email subject for activation code of spectator with ticket | Email subject received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their wallet | email.account.activation.subject |
Email body for activation code of spectator with ticket | Email body received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their wallet | email.account.activation.body |
Account deletion URL | If a user change Account deletion mode to "Manage by Organizer" he or she must provide the Account deletion URL here, spectators will be redirected to this link when they click on "Delete my account" on the mobile ticket app | account.deletion.url |
UI Tab |
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title | Assignment Configuration |
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