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Control the display of your external price components
Solution
External price components may be grouped in a fee type. All price components belonging to the same fee type will be displayed on a single line containing the name of the fee type. A price component doesn't need to be included in a fee type. If it doesn't belong to a fee type, it will be displayed on a separate line.
Sales on Box Office
As before, the total amount of the external price components is displayed in the "Fees" column. You can see the detail of this amount by hovering the mouse on it. This detail will take the fee types into account:
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- First, display the simple charges if any.
- Then, display the internal name of the external price component without fee type, order by rank, then by internal name of the price component.
- Then, display the internal name of the fee types (groups of external price components) with the amount matching the sum of the linked price components, order by rank (of the fee type), then by internal name of the fee type.
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Sales on Ticket Shop
Display on documents
SecuTix provides you the choice between:
- Displaying the external price components separately without taking into account the defined fee types
- Grouping the external price components belonging to the same fee type. Ticket fees are displayed according to the same logic as described above.
Refund of external price components
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- If the refund has been requested by the organization (for example, a performance has been cancelled), all external price components are refunded.
- If the refund has been requested by the end customer, external price components defined as refundable are refunded.
- The operator may override above rules by unchecking the check box refund charges. In that case, no external price components are refunded.
Display on documents
All external price components are displayed in the Description section of the document. as illustrated below. Simple charges will be displayed in the same way. In other words, there will be one simple charge line for each item and tariff of the order. Until now, simple charges concerning the same item but different tariffs were grouped together.
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- Selection of one or more external price components
- Display the external price component in the generated report
- Group by external price components (for example to display the total revenue for each external price component during a given sales period)
Sales on Ticket Shop
The total amount of external price components is displayed in the same way as simple charges: they are gathered under the label Booking fee.
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