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- Operators working for promoters don't have the right to assign an artist to their products. Artist assignment is always performed by the organisation.
- Operators working for promoters don't have the right to upload pictures for their products and performances. Product pictures (not to be confused with ticket logos) are always managed by the organisation.
Promoter/producer sales and after sales
Filtering on files
A promoter/producer may perform after sales activities in the box office module. For example if he's responsible for the last minute sales or evening sales, he may reprint or duplicate tickets or change the tariff in case the purchaser did some mistake. In order to ensure a better data protection during the sales or after sales process, the promoter/producer may only see the files containing products he's responsible of or tickets concerning a product he's responsible of.
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A promoter/producer may also perform new sales besides of after sales activities. However, for the time being, a dedicated sales channel has to be created for each promoter/producer to ensure that he can only sell his own products. An automatic filtering of products will be implemented in a further release. |
Filtering on contacts
A promoter/producer can only view contacts who have bought at least one of his products, More precisely, this filtering of contacts is enabled in following screens:
- Sales cart/Exchange cart (all fields allowing to search for a contact and select it as purchase contact, cultural contact, etc.)
- File details (all actions allowing to add or change a contact)
- Attendance per performance
- File list (select a contact as a file search criterion)
- Ticket list (select a contact as a ticket search criterion)
Getting started
- The promoter/producer model page explains you how to create operators assigned to a promoter.
- Once an operator has been assigned to a promoter, above access right restrictions concerning the set-up will be applied automatically.
- If you assign operators to promoters and want to allow them to access the list of contacts, you must schedule the batch called "Promoter contact connection" so that it runs quite frequently, as shown below:
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