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For Sport

1 - Cancellation

Competition mass refund

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with Ogone/Ingenico

If you are using I Ogone/Ingenico as Payment Service Provider, you can do a mass refund in order to recredit cards (for online and remote sales only). See this page : Remboursement sur carte de crédit

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If you want to postpone an event, you can easily change the event date. See this page : Comment reporter une date ?

Please note that Print at home tickets won't be with the new date but will be valid at the access control.

For Museum

An exclusive report is at your disposal to find the list of sales with payment references. See this page : TODO

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