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When a contact is anonymised (either through the batch or manually by the operator), the country, town and post code of the address are kept. By this way, the reports on the geographical origin of the customers can still provide accurate information. The other address information are still deleted so that the identity of the anonymised contact cannot be recovered. When a prospect is removed, all address information are deleted.
If the ticket end validity is older than current date minus duration (duration specified in batch parameters)
- Remove all beneficiary information except country
- Remove order ip_address
- Remove all answers to questions of type Address or Email (if a questionnaire is linked to the movement).
Important reminder
You can select the minimum period of inactivity. The batch process has a default setting of 36 months, which corresponds to the normally recommended 3-year period in France. The batch process also offers a simulation mode, which displays the list of contacts about to be anonymised/deleted. Since this batch process will have a considerable and irreversible impact on your contact database, we strongly recommend you run in simulation mode first in order to identify all affected contacts. No contact who is a debtor or creditor to your institution may be anonymised. These contacts will be included in the run-time log. They will be anonymised when the batch process runs and their transaction has been settled.
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