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In the order confirmation email configuration, add the following command on the top of the document:
{#addProperty($document "showTicketUris" "true")
{#if(!$document.order.ticketUris.isEmpty())}
{#set($ticketUri = "#joinParts($document.order.ticketUris)")}
{#end}
In the location where you want to display the URL to download the tickets, addsection of "PRINT_AT_HOME" and "ELECTRONIC", add the following command:
```
{#if($stxHelper.getProperty($document, "showTicketUris", false, "", "") == "true")#if($document.order.ticketUris.size() == 1)} or download your tickets directly{#end#end}.
```
with hyperlink your tickets = $ticketUri

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where:

"or download your tickets directly" is the text that you would like to be displayed in the confirmation email
set hyperlink of your tickets to "https://$ticketuri/"

And this is how the link is then displayed in the confirmation email if the shipment mode of order is either "PRINT_AT_HOME" or "ELECTRONIC" and there are some tickets could be downloaded:

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Note: this was well configured in the standard document, you can always download the standard document and see how it is configured

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