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  • Select the relevant parameter in Sales Channel > Point of sale > Internet parameters

 

  • For each event or tournament likely to be purchased as part of a season ticket, select the full tariff for season ticket resale in Catalogue > Event/Tournament> Parameters:

 

Important:   

  • Changing the tariff doesn't affect full-price tickets placed on the exchange market. For example, if a contact puts a full-price child ticket up for resale (which doesn't belong to a season ticket), it will be available on the exchange market at the same price even if the tariff configured for reselling subscription tickets is 'adult single'. 
  • When you activate this alternative operating mode, customers reselling full-price tickets will no longer be able to choose the resale price for their ticket either. The aim of this is to prevent unfair competition between those reselling season tickets and those reselling full-price tickets. 
  • It's important to decide once and for all which method you wish to use, preferably as soon as you create the exchange market. Changing the model modifies the ticket resale conditions, so you need to avoid changing these conditions once tickets have been placed on the exchange market. If this isn't feasible (especially if an exchange market is already up and running before Piz Bernina V2), you will need to wait until all the tickets available on the exchange have been resold, or delete them from the market. 
  • Lastly, remember to clearly stipulate this in your general conditions of sale for the exchange market.  

 

 

Adapting the exchange market for large volumes of tickets  

To facilitate volume ticket resale, the exchange market now has a sales process based on the room plan. This process supports sales in both numbered and non-numbered areas. The screenshot below shows the selection process for numbered areas. 

 

  • Click on the image to select the area required.

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  • The number of seats selected and the total price is summarised at the bottom of the page. Visitors can now add these seats to their cart.

 

    For each event or tournament likely to be purchased as part of a season ticket, select the full tariff for season ticket resale in Catalogue > Event/Tournament > Parameters: