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Objectives

Synchronize TIXNGO tickets with S-360 Controlled tickets by retrieving the latest tickets updates from TIXNGO and storing TIXNGO-specific information, such as Mobile Ticket Status, Ticket Ownership and Ticket Beneficiaries (ie Assignee) into S-360.

Nominal behavior of the function

How does the function collect & process TIXNGO tickets?

The function will only process tickets that are returned by TIXNGO diff endpoint.

How does the function synchronize TIXNGO tickets into S-360?

Since the lifecycle introduction and the additional adjustments, the mapping is fixed and predictable, meaning that S-360 receives only what is necessary for its functioning and what is visible in the back-office screens.

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Info

For more details about the exact mapping usedcriteria around Contact Creation & Cultural Contact Assignment, please refer to S-360 to TIXNGO interface > 4.2 Cultural Contact Creation & Distribution

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