This function retrieves information from TIXnGO about the ticket (status, holder) and stores it inside SecuTix.
With FIFASTX-2770the lifecycle implementation, we aligned the statuses and the screens between TIXNGO and S-360 :
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How does it work?
This function The "Retrieve ticket status from TIXnGO", also known as "Feedback interface" retrieves information from TIXnGO about the ticket holder and stores it inside SecuTix.
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