Email validation at registration is a common feature of e-Commerce web and mobile sites.
Any newly registered user has to confirm the mail he entered is valid, usually by clicking on a confirmation link in a mail received on the provided email address.
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- Make sure the provided email address is valid at registration time
- Decrease the risk of loosing ticket information sent to the user on the provided email
- Provide a clean email base for future marketing campaigns and so therefore avoid mass bouncing
- Avoid identity theft by a sacripant thug abusing a malformed badly protected email addressaddresses
To achieve this, Secutix now provides various email validation mechanisms
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- The user gets an account verification email on the provided email
- He must click clicks on a link provided within the email body
- This opens a page on the ticketshop that states that the validation was successful with
- The page displays a login button to proceed to normal login
Conditions
- A ticketshop logged user that who modified his email himself will be forcefully logged our and needs to log in again
- A ticketshop logged user that who had his email modified in the back office by an operator is allowed to stay on the ticketshop until the end of the session
- Guests are not subject to email verification
- SSO Account are considered as verified by default. The validation responsibility lies with the SSO IDP manager
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When creating a new contact (individual or structure) in Box Officethe back-office, the Document type and Point of Sale context must be chosen. This ensures the contact gets a validation email referring to the right context
- Document Type lists all active "Account verification email" documents
- Point of Sale lists all point of sales in the current organisation organization and in RUNNING state
- For individuals : Belonging to B2C Sales Channelssales channels
- For Relay, Structure : Belonging to Internet Agency, Internet B2B and Internet B2C Sales Channelssales channels
Email validation status
The status of the email will be shown on the contact page with a green circle (validated) 
or a red circle (non validated) 
The contacts screen is shown as an example:
Friends & Family
When creating a Friends & Family connection, if the connected contact has not been verified, a warning with a link to trigger a validation email sending is displayed. This does not block the ongoing Box Office sales processes
The contact widget will display different icons for the contacts depending on their verified status
Contacts merge
- If system copies an email is copied from Child contact to Parent contact, the verification status of Child contact will be carried over
- If Parent contact to Child contact contacts have the same email and one of them is verified, the Parent contact email must be verified.
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