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  • A meaningful name (for example: for experience voucher with 10% VAT) in order to ease the later set-up of the experience voucher
  • The VAT code that you plan to use for your experience vouchers. If you perceive VAT at voucher sale, select a VAT code matching a non zero VAT rate. If you perceive the VAT at voucher redemption, select the VAT code matching a zero VAT rate.
  • Create one item with a very large quota
  • A dummy price for each tariff that will be used by the experience vouchers and the products that can be received by redeeming these vouchers. Only the tariff matters, not the price. In case of doubt, you can define prices for tariffs you aren't sure they will be used.The open product doesn't need to be added to the product profile (and shouldn't be added to prevent it from being displayed on the Ticket Shop catalog)

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The operator must select the open product that will be used automatically by S-360 during the redemption process. The drop-down only displays running products belonging to the same season and having the same VAT code. The open product must not match a gift aid or the cancellation insurance (these are discarded automatically from the drop down list)..

The screen below allows to list all the events that can be obtained by redeeming the current voucher:

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By clicking on the New button, one or more events may be added to the list:

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The list may be filtered by name as in the example above. If you perceive VAT at voucher sale time, the product must have the same VAT code as the voucher. If you perceive VAT at voucher redemption time, the product may have any VAT code. The list is filtered accordingly. Note that you may add products belonging to another season.

After having clicked on Add, the event (with all its performances) is added to the list of products that can be acquired with the concerned voucher. If you want to limit the redemption possibility to a subset of performances, you have to double click on the line. The following screen is displayed:

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When creating a new season ticket, the operator will have to choose its type:

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