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February 6, 2024
Optimization of the feedback interface
In May 2023, the "lightPayload" parameter was introduced to enhance data retrieval efficiency from the S-360 feedback interface by removing legacy status and history object from data returned to S-360.
We have taken this a step further by effectively utilizing this parameter, thereby further optimizing the volume of data returned to the feedback interface, by narrowing down to what is actually used in S-360. Currently, by setting the custom parameter additionalDiffParameters=lightPayload=true, only relevant data to S-360 will be returned to the feedback interface improving performances of both systems.
Mobile logs
New mobile logs search
We've made significant enhancements to the search functionality on the Mobile Logs screen:
- Updated Search Mechanism: Back-office will now display results exclusively upon clicking the 'Search' button.
- Refined Search Parameters:
- Introduction of a 'Spectator email' search field, first implemented in the Tickets search in the previous sprint.
- Addition of 'Actions' to enable selection of specific mobile log actions.
- Conversion of 'Log level' into a dropdown menu for ease of use.
- Adoption of an 'EXACT Match' method for 'Spectator email', 'Action', 'Log level', and 'Platform', thereby improving the accuracy and relevance of search outcomes.
Previously, the grid did not prioritize information, displaying redundant or uncessary data, consequently, grid has been revamped
Layout of the grid columns has been reorganized to offer enhanced readability and relevance following a "journalistic" approach:
- 'Who' is represented by the spectator
- 'What' encompasses action, message, and log level
- 'Where' is denoted by platform, app version, and device
- 'When' is indicated by system and mobile dates.
Automatic deletion of past mobile logs
From the beginning of TIXNGO, we have consistently maintained mobile logs. As of this winter, the total has soared to 65 million logs, across all organizers.
In an effort to enhance system performance and overall stability, without compromising the business and informational value of these mobile logs, we will now retain them for a "sliding" period of 13 months before they are permanently deleted.
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If you want to preserve mobile logs for a period extending beyond the default 13 months, we strongly advise utilizing the 'Mobile logs' export feature and store the generated file into a Data-Privacy compliant space. |
January 16, 2024
Progressive roll-out of new Search & Export behaviour
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