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  1. Improve Performance: Enhance the system's capability to handle large data exports efficiently.
  2. Enhance User Experience: Provide real-time updates on the status of data export, eliminating the uncertainty and frustration of a stuck interface.
  3. Reduce Customer Complaints: By streamlining this process, we aim to significantly decrease the number of customer complaints related to data export.
  4. Minimize Support Load: A more efficient system means fewer support tickets, allowing our team to focus on other areas of improvement.


We started to roll
Info
titleRoll
-out of the new Export behaviour is per screen basis.

As of now, the new Downloads behaviour for Tickets and Mobile Logs exports is available for :

  • Tickets list : Export and Export Details
  • Mobile logs : Export

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