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Physical configuration | Identified seat based on origin season ticket | Identified seat based on preferred seat | Action | Rationale | ||||
|---|---|---|---|---|---|---|---|---|
| Physical configuration of target season ticket exists in origin season ticket | Info is available | Seat is available | Seat has same category | Info is available | Seat is available | Seat has same category | ||
| Yes | Yes | Yes | Yes | N/A | N/A | N/A | Renew season ticket with identified seat | |
| Yes | Yes | Yes | No | N/A | N/A | N/A | Don't renew this season ticket | The end customer expects to reuse the same seat but its category (and, therefore, the price) has changed. The venue must take contact with the end customer. |
| Yes | Yes | No | Yes | N/A | N/A | N/A | Don't renew this season ticket | The end customer expects to reuse the same seat but it isn't available anymore. The venue must take contact with the end customer. |
| Yes | Yes | No | No | N/A | N/A | N/A | Don't renew this season ticket | The end customer expects to reuse the same seat but it isn't available anymore. The venue must take contact with the end customer. |
Current restrictions
STX-133464
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