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When you create an incident case Human integrity is set now by default to no impact, you have the possibility to change it if needed.
New function Possibility to create SEV1 ticket
You have now the possibility to create a SEV1 ticket a message will be displayed at the end of the SEV1 creation process to invite you to call us because your call will launch the SEV1 management. If this call is not done your ticket will be automatically downgrade to SEV2.
