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To streamline communication and enhance the user experience, we’ve introduced an email consolidation feature for bulk ticket actions (transfer/accept/reject/cancel). Organizers now have the flexibility to send a singular email for grouped ticket actions, reducing email clutter and providing a succinct overview of transactions.
Adjustable Ticket Quantity
Organizers can set a specific ticket quantity that triggers consolidated email communication for bulk ticket actions.
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For actions involving tickets below the defined quantity, the existing behavior (one email per ticket, including ticket details) will remain.
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Transfer messages, if enabled and utilized, will appear once in consolidated emails, even if they pertain to multiple tickets. |
Examples:
- If the defined ticket targetted quantity is “3” and a spectator sends 3 or more tickets to someone else, a single email, using the new template, will be sent for all tickets involved in that action.
- If a spectator transfers 1 or 2 tickets, individual emails (current behavior) will be sent for each ticket.Note: Transfer messages, if enabled and utilized, will appear once in consolidated emails, even if they pertain to multiple tickets.
How to activate this feature
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