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Table of Contents maxLevel 3
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Overview
What does it means for a spectator to be locked or unlocked ?
Once locked, a spectator is prohibited from transferring, assigning, or reselling any of his/her tickets.
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| Info | ||
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Who can lock/unlock a spectator ?
Only back-office users with ADMIN role can lock or unlock a spectator.
How to use the feature in the back-office
How to know the 'lock' status of a spectator ?
| Spectators list | Support > Spectator | |
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| Locked | Right after the e-mail address, a lock icon will be displayed if the spectator is locked | In the spectator section, a warning message will be displayed if the spectator is locked
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| Unlocked | No lock icon after the e-mail address | No warning message |
How to lock a spectator ?
Only an unlocked spectator can be locked by a back-office user with ADMIN role.
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Once locked, a new lock icon appears after the email address and the Lock action is replaced by the Unlock action.
How to unlock a spectator ?
Only a locked spectator can be unlocked by a back-office user with ADMIN role.
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