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In case of S-360 integration, S-360 is the Master for tickets issuing, meaning that once a ticket is issued and injected to TIXNGO, we must insure that, at any time, tickets statuses are aligned between S-360 & TIXNGOboth tools.
Summary of the possible actions to a ticket in a S-360 integrated TINXGO context
Organizeractivities | Customersactivities | |
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S-360 | Event management (rescheduling, relocating, cancellation, …) leading to:
→ S-360 Back-Office | Tickets management
→ S-360 Ticketshops & S-360 Back-Office |
TIXNGO | Tickets management :
→ TIXNGO Back-Office | Tickets management :
→ TIXNGO Mobile App / TIXNGO Wallet |
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Overview of the interface
The S-360 TIXNGO interface provides 4 functions :
- Ticket injection / Tickets external printing pushes the designated Not Printed tickets to the TIXnGO system.
- Push cancelled and invalidated tickets pushes tickets that have been cancelled since the last execution ending OK or Warning into TIXnGO.
- Push controlled tickets pushed tickets that have been controlled since the last execution ending OK or Warning into TIXnGO.
- Retrieve ticket status from TIXNGO retrieves information from TIXnGO about the ticket (status, holder) and stores it inside SecuTix.
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For extensive documentation about the interface, please refer to the official page : SecuTix 360 to TIXnGO interface |
Documentation
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