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A parameter is also used to link the created question to a dynamic field that can be displayed in the ticket templates. Up to 10 answers can be printed on the ticket.
If the list of fields (Ticket template) is empty, please contact support to activate these fields. (How to for the support team)
Once questions and answers are created, the next step is to create the questionnaire under Organisation under Organisation | Catalog | Questionnaires.Questionnaire