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  1. Add the custom parameter sendMultilingualAsJsonObject=true in General tab when you config External printing interface.
  2. Prepare your ticket template and use this template when schedule an Tickets external printing function, please use the custom value and config it value without parameter lang=...
    Example:
    Single language (English) for event name: ${Performance_hostTeam;lang=en} - ${Performance_opposingTeam;lang=en}
    Multilingual for event name: ${Performance_hostTeam} - ${Performance_opposingTeam}
  3. You can update this translation directly from TIXNGO backoffice after your event information has been injected, and event information is displayed in multilingual to spectators depending on their app language.
  4. Support multilingual fields:

    TIXNGO nameS-360 Ticket template config nameExample: S-360 usually use variablesTranslated values come from S-360
    Event nameevent.name${Performance_hostTeam} - ${Performance_opposingTeam}

    Organisation > Initialisation > Organisation parameters > Teams

    Event name 2
    (multilingual applied, but not yet in use)
    event.name2N/AN/A
    Event websiteevent.websitestatic URLnot yet supported
    Event address siteevent.address.site${Space_externalName}

    Institution > Venue > Venue parameters > Space

    Event address cityevent.address.city${Site_externalName}

    Institution > Venue > Venue parameters > Sites (General)

    Event address line1event.address.line1${Site_street1}

    Institution > Venue > Venue parameters > Sites (Address)
    not yet support multilingual

    Event address line2event.address.line2${Site_street2}
    Event address line3event.address.line3${Site_street3}
    Event group nameevent.group.name${Product_externalName}

    Organisation > Catalogue > Ordinary admissions > Competition

    Event group imageevent.group.imagestatic URLnot yet supported
    Ticket details main

    ticketDetails.main.<sequence>.key

    any custom value

    based on used variable

    ticketDetails.main.<sequence>.value

    any custom valuebased on used variable
    Ticket details extraticketDetails.extra.<sequence>.keyany custom valuebased on used variable
    ticketDetails.extra.<sequence>.valueany custom valuebased on used variable
    Ticket details hiddenticketDetails.hidden.<sequence>.keyany custom valuebased on used variable
    ticketDetails.hidden.<sequence>.valueany custom valuebased on used variable

    *sequence: the order of information will be displayed on TIXNGO, the sequence is started from 0 and independence is independent in each section.


  5. And then a report of the multilingual can be exported at Events screen by clicking on "Export Multilingual" button.
    CSV format as below:

    Event IDGroup Event IDStart date and timeExpiration date and timeData typeFieldSectionRankLanguageText
    E001GE00118-11-2022 11:3021-11-2022 11:30Eventname

    enEvent 01
    E001GE00118-11-2022 11:3021-11-2022 11:30Eventname2

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventaddress.site

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventaddress.line1

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventaddress.line2

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventaddress.line3

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventaddress.city

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventaddress.countryCode

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventaddress.region

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventaddress.zip

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventaddress.longitude

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventaddress.latitude

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventname

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventname2

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventwebsite

    E001GE00118-11-2022 11:3021-11-2022 11:30EventbluetoothPreparationRibbonDisplayTime

    E001GE00118-11-2022 11:3021-11-2022 11:30EventbluetoothPreparationRibbonEndTime

    E001GE00118-11-2022 11:3021-11-2022 11:30Eventmetadata.<key>

    E001GE00118-11-2022 11:3021-11-2022 11:30Groupname

    E001GE00118-11-2022 11:3021-11-2022 11:30Groupimage

    E001GE00118-11-2022 11:3021-11-2022 11:30Ticket DetailsGATEMAIN1enGate
    E001GE00118-11-2022 11:3021-11-2022 11:30Ticket DetailsGATEMAIN1frFr Gate
    E001GE00118-11-2022 11:3021-11-2022 11:30Ticket DetailsBLOCKMAIN2enBlock
    E001GE00118-11-2022 11:3021-11-2022 11:30Ticket DetailsBLOCKMAIN2frFr Block
    E001GE00118-11-2022 11:3021-11-2022 11:30Ticket DetailsROWEXTRA1enRow
    E001GE00118-11-2022 11:3021-11-2022 11:30Ticket DetailsROWEXTRA1frFr Row
    E001GE00118-11-2022 11:3021-11-2022 11:30Ticket DetailsSEATEXTRA2enSeat
    E001GE00118-11-2022 11:3021-11-2022 11:30Ticket DetailsSEATEXTRA2frFr Sear
    E001GE00118-11-2022 11:3021-11-2022 11:30Ticket DetailsAREAHIDDEN1enArea
    E001GE00118-11-2022 11:3021-11-2022 11:30Ticket DetailsAREAHIDDEN1frFr Area


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