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The drop-down displays all the operators available on the current organisation. By default, the value of this parameter is empty.
By clicking on the reset password link and entering his new password, the internet user will be automatically logged in to some point of sales. By default, this is the point of sales from which the internet user has requested the account creation or clicked on the forgotten password option. Although this already existing behaviour is fine in most of the cases, it may lead to unwanted behaviours in special cases. For example, when a relay distributes some tickets to a new contact (that is created during the distribution process), the new contact will receive a reset password email linked to the B2B sales channel used for the distribution. However, the newly created contact cannot login to this B2B sales channel.
In order to avoid such issues (the internet user cannot log in after having set or changed his password successfully), the operator has now the possibility to select the B2C point of sales to which the recipient of the password reset email will be logged in.
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- If the selected operator has an open cash desk at the selected sales channel, system will use this cash desk information when creating or updating refund payments
- If no open cash desk is available, system will proceed to open cash desk for given operator before creating or updating a refund payment
- If there is no selected operator, system works as usual (use the cash desk of the operator who has the most recently updated the batch parameters)
Getting started
The feature is enabled by default. You don't have anything to do.
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