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Copy one of the reasons listed below and place it into "Reason for deleting ticket", then a push notification with provided content for its following keys will be sent to your spectator.
When you delete a ticket for another reason not pre-defined by TIXNGO, your provided content for the keys notification.deleted.title and notification.deleted.content will be sent as a push notification to your spectator.
In case contents have not been provided yet, the default value will be sent to your spectator.
(You can find detail for the listed keys in Multilingual Settings)
| No | Reason | Triggered keys | Default value |
|---|---|---|---|
| 1 | Others reason (any text) | notification.deleted.title | Ticket deleted |
| notification.deleted.content | A ticket for $$event.name$$ has been deleted | ||
| 2 | OTHER_PNA_REQUEST_BL | notification.deleted.other_pna_request_bl.title | Ticket deleted |
| notification.deleted.other_pna_request_bl.content | A ticket for $$event.name$$ has been deleted | ||
| 3 | OTHER_SECURITY_REQUEST_BL | notification.deleted.other_security_request_bl.title | Ticket deleted |
| notification.deleted.other_security_request_bl.content | A ticket for $$event.name$$ has been deleted | ||
| 4 | ITA_CUST_NAME_CHANGE | notification.deleted.ita_cust_name_change.title | Ticket deleted |
| notification.deleted.ita_cust_name_change.content | A ticket for $$event.name$$ has been deleted | ||
| 5 | ITA_SERVICE_REASON | notification.deleted.ita_service_reason.title | Ticket deleted |
| notification.deleted.ita_service_reason.content | A ticket for $$event.name$$ has been deleted | ||
| 6 | ITA_THEFT_LOSS | notification.deleted.ita_theft_loss.title | Ticket deleted |
| notification.deleted.ita_theft_loss.content | A ticket for $$event.name$$ has been deleted | ||
| 7 | ITA_UPSELLING | notification.deleted.ita_upselling.title | Ticket deleted |
| notification.deleted.ita_upselling.content | A ticket for $$event.name$$ has been deleted | ||
| 8 | ITA_CUSTOMER_REQUEST | notification.deleted.ita_customer_request.title | Ticket deleted |
| notification.deleted.ita_customer_request.content | A ticket for $$event.name$$ has been deleted | ||
| 9 | REFUNDED | notification.deleted.refunded.title | Ticket deleted |
| notification.deleted.refunded.content | A ticket for $$event.name$$ has been deleted | ||
| 10 | EBO_CANCELLED | notification.deleted.ebo_cancelled.title | Ticket deleted |
| notification.deleted.ebo_cancelled.content | A ticket for $$event.name$$ has been deleted | ||
| 11 | CHANGE_RFID | notification.deleted.change_rfid.title | Ticket deleted |
| notification.deleted.change_rfid.content | A ticket for $$event.name$$ has been deleted | ||
| 12 | ITA_EVENT_CANCELLATION | notification.deleted.ita_event_cancellation.title | Ticket deleted |
| notification.deleted.ita_event_cancellation.content | A ticket for $$event.name$$ has been deleted | ||
| 13 | FORBIDDEN | notification.deleted.forbidden.title | Ticket deleted |
| notification.deleted.forbidden.content | A ticket for $$event.name$$ has been deleted | ||
| 14 | ITA_INVALID_PRINT | notification.deleted.ita_invalid_print.title | Ticket deleted |
| notification.deleted.ita_invalid_print.content | A ticket for $$event.name$$ has been deleted | ||
| 15 | LOSS_COURIER_FAILURE | notification.deleted.loss_courier_failure.title | Ticket deleted |
| notification.deleted.loss_courier_failure.content | A ticket for $$event.name$$ has been deleted | ||
| 16 | LOSS_RETURN_DISTRIBUTION | notification.deleted.loss_return_distribution.title | Ticket deleted |
| notification.deleted.loss_return_distribution.content | A ticket for $$event.name$$ has been deleted | ||
| 17 | MOBILE_TAKE_BACK | notification.deleted.mobile_take_back.title | Ticket deleted |
| notification.deleted.mobile_take_back.content | A ticket for $$event.name$$ has been deleted | ||
| 18 | NOT_CANCELLED | notification.deleted.not_cancelled.title | Ticket deleted |
| notification.deleted.not_cancelled.content | A ticket for $$event.name$$ has been deleted | ||
| 19 | OTHER | notification.deleted.other.title | Ticket deleted |
| notification.deleted.other.content | A ticket for $$event.name$$ has been deleted | ||
| 20 | PRINT_KO | notification.deleted.print_ko.title | Ticket deleted |
| notification.deleted.print_ko.content | A ticket for $$event.name$$ has been deleted | ||
| 21 | REPRINT | notification.deleted.reprint.title | Ticket deleted |
| notification.deleted.reprint.content | A ticket for $$event.name$$ has been deleted | ||
| 22 | REPRINT_APP_PAPER | notification.deleted.reprint_app_paper.title | Ticket deleted |
| notification.deleted.reprint_app_paper.content | A ticket for $$event.name$$ has been deleted | ||
| 23 | REPRINT_CONTACT_MOBILE | notification.deleted.reprint_contact_mobile.title | Ticket deleted |
| notification.deleted.reprint_contact_mobile.content | A ticket for $$event.name$$ has been deleted | ||
| 24 | REPRINT_CONTACT_PAPER | notification.deleted.reprint_contact_paper.title | Ticket deleted |
| notification.deleted.reprint_contact_paper.content | A ticket for $$event.name$$ has been deleted | ||
| 25 | REPRINT_DAMAGED | notification.deleted.reprint_damaged.title | Ticket deleted |
| notification.deleted.reprint_damaged.content | A ticket for $$event.name$$ has been deleted | ||
| 26 | REPRINT_ORG_MOBILE | notification.deleted.reprint_org_mobile.title | Ticket deleted |
| notification.deleted.reprint_org_mobile.content | A ticket for $$event.name$$ has been deleted | ||
| 27 | REPRINT_ORG_PAPER | notification.deleted.reprint_org_paper.title | Ticket deleted |
| notification.deleted.reprint_org_paper.content | A ticket for $$event.name$$ has been deleted | ||
| 28 | REPRINT_PNA_ON_SITE | notification.deleted.reprint_pna_on_site.title | Ticket deleted |
| notification.deleted.reprint_pna_on_site.content | A ticket for $$event.name$$ has been deleted | ||
| 29 | REPRINT_RESEAT | notification.deleted.reprint_reseat.title | Ticket deleted |
| notification.deleted.reprint_reseat.content | A ticket for $$event.name$$ has been deleted | ||
| 30 | RESALE_CANCELLED | notification.deleted.resale-cancelled.title | Ticket deleted |
| notification.deleted.resale-cancelled.content | A ticket for $$event.name$$ has been deleted | ||
| 31 | RESALE_PENDING | notification.deleted.resale-pending.title | Ticket deleted |
| notification.deleted.resale-pending.content | A ticket for $$event.name$$ has been deleted | ||
| 32 | RESEAT | notification.deleted.reseat.title | Ticket deleted |
| notification.deleted.reseat.content | A ticket for $$event.name$$ has been deleted | ||
| 33 | RESOLD | notification.deleted.resold.title | Ticket deleted |
| notification.deleted.resold.content | A ticket for $$event.name$$ has been deleted | ||
| 34 | THEFT | notification.deleted.theft.title | Ticket deleted |
| notification.deleted.theft.content | A ticket for $$event.name$$ has been deleted | ||
| 35 | LOSS | notification.deleted.loss.title | Ticket deleted |
| notification.deleted.loss.content | A ticket for $$event.name$$ has been deleted | ||
| 36 | ITA_TRANS_NOT_COMPLETED | notification.deleted.ita_trans_not_completed.title | Ticket deleted |
| notification.deleted.ita_trans_not_completed.content | A ticket for $$event.name$$ has been deleted | ||
| 37 | ITA_WRONG_DATA | notification.deleted.ita_wrong_data.title | Ticket deleted |
| notification.deleted.ita_wrong_data.content | A ticket for $$event.name$$ has been deleted |
...