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After the registration process above (or after having entered the correct password if the registration process has already been performed previously), the operator is invited to enter the six digits code:
displayed by Google Authenticator.
In order to illustrate the solution, let's consider the following example. The customer has bought 2 tickets. The on-line shop allows mobile ticket and print@home shipment mode. He selects the mobile ticket shipment mode and pays the order. No tickets have been downloaded or printed yet. The end customer has still the choice between downloading a ticket on his mobile or printing an e-ticket.
The end customer decides to download the first ticket on his mobile. He can't get an e-ticket anymore to prevent the invalidation of the mobile ticket:
The restriction works similarly in the other way. If the end customer prints the second ticket as a print@home, he won't be able anymore to download it as a mobile ticket. Clicking several times on the printable ticket link will open exactly the same PDF file (without invalidating previous tickets).
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Getting started
The use of the two factor authentication process will have some impact on your operators. They will have to get an app on their mobile phone and have their mobile phone ready when logging in to SecuTix. As a result, in order to give you some time to inform your operators, this feature isn't enabled by default. Once you're ready, please send a request to our service team to enable the feature for your institution.
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