OVERVIEW
The TIXNGO Backoffice
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is
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- Every date-time displayed on Backoffice is converted to local timezone if no specific timezone is mentioned.
The TIXnGO AdminTool is a Management a management console for every Organizerorganizer. It allows them to to inject, monitor and edit Tickets edit tickets, Eventsevents, Transactionstransactions, Spectators and Custom App Settingsspectators and custom app settings. It is accessible at https://console.TIXnGOtixngo.io, where Organizers organizers can sign in with their account, or create a new one.
This documentation is here to help support teams get a hold of this console.
DOCUMENT Related to V3.73
URLURLs
- Production: https://backoffice.tixngo.io/
- Pre-production: https://backoffice-preprod.tixngo.io/
- Val: https://backoffice-val.tixngo.io/
OVERVIEW
- The backoffice timezone is based on browser's local timezone.
- Every date-time displayed on Backoffice is converted to local timezone if no specific timezone is mentioned.
0. Diverse
0.1 PROFILE PAGE - ACCOUNT
The profile page allows organiser to see the information liked with their account, such as company name, address and the api_key needed to do call the TIXnGO TIXNGO API.
This page is only accessible via the "ADMIN" account of the organizer and lets organizer manage their different accounts (ability to create/delete new accounts with a specific role, see more in the Privilege section).
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The Console display the Start Time (and all other time) in "Browser Time" so that the person using it sees it in the time zone they are in (offset is written in parentheses for StartTime).
The Mobile Application display displays the time as it was injected, which should be the local time of the Event (standard ticketing).
Example:
Lets say a Ticket is injected for an Event that starts the 2020-01-01 at 20:00 in Lausanne (UTC + 1) the time sent in the injection batch should be "2020-01-01T20:00:00+01". Imagine this event is organized by an English company based in London.
On the Mobile ticket in the app, one will see 2020-01-01 20:00 (as it is always display in the local time of the event).
On the Console the Support Team based in London (UTC) will see Start Time 2020-01-01 19:00 (their local browser time). The purpose of this is that the Support Team see correctly when the event (and other time) will start based on their local time, meaning they won't have to make time conversion every time they look at something.
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